Assistant Front Office Manager
Delta Hotels by Marriott Swindon has an exciting opportunity for an Assistant Front Office Manager to join our Front Office team. Delta Hotels is one of the fastest growing brands and is now the UK’s largest brand, come and be part of our team! Our mission: Simple Made Perfect.

About the Role
As Assistant Front Office Manager, you will take a hands-on leadership role across all Front Office functions, including Reception, Concierge, and guest services. You will support the Front Office Manager in delivering exceptional guest experiences while driving team performance and operational excellence.

Key Responsibilities
You will lead the day-to-day Front Office operation, ensuring smooth guest arrival and departure processes while maintaining brand standards. Acting as a “service champion,” you will inspire your team to deliver outstanding guest experiences, proactively resolve issues, and continuously improve service performance. The role includes supervising and developing team members, supporting recruitment and performance management, and fostering a positive, collaborative working environment. You will also contribute to achieving departmental financial targets by managing staffing levels, supporting revenue opportunities, and ensuring efficient operations. Additionally, you will monitor guest feedback, implement improvements, and ensure compliance with all company policies, procedures, and quality standards.

Benefits include:
· Discounted stays at Marriott hotels worldwide
· Private Health Care – Managers only
· Free use of Leisure Club facilities
· Employee Assistance Programme
· 23 holidays (increasing with service)
· BenefitHub (discounts, rewards, perks)
· Free meal on shift and parking
· Cycle to work scheme
· Service awards and recognition
· World-class training and development opportunities

If you are a passionate hospitality leader with a focus on guest experience and team development, we would love to hear from you.

Assistant Front Office Manager
Delta Hotels by Marriott Swindon has an exciting opportunity for an Assistant Front Office Manager to join our Front Office team. Delta Hotels is one of the fastest growing brands and is now the UK’s largest brand, come and be part of our team! Our mission: Simple Made Perfect.

About the Role
As Assistant Front Office Manager, you will take a hands-on leadership role across all Front Office functions, including Reception, Concierge, and guest services. You will support the Front Office Manager in delivering exceptional guest experiences while driving team performance and operational excellence.

Key Responsibilities
You will lead the day-to-day Front Office operation, ensuring smooth guest arrival and departure processes while maintaining brand standards. Acting as a “service champion,” you will inspire your team to deliver outstanding guest experiences, proactively resolve issues, and continuously improve service performance. The role includes supervising and developing team members, supporting recruitment and performance management, and fostering a positive, collaborative working environment. You will also contribute to achieving departmental financial targets by managing staffing levels, supporting revenue opportunities, and ensuring efficient operations. Additionally, you will monitor guest feedback, implement improvements, and ensure compliance with all company policies, procedures, and quality standards.

Benefits include:
· Discounted stays at Marriott hotels worldwide
· Private Health Care – Managers only
· Free use of Leisure Club facilities
· Employee Assistance Programme
· 23 holidays (increasing with service)
· BenefitHub (discounts, rewards, perks)
· Free meal on shift and parking
· Cycle to work scheme
· Service awards and recognition
· World-class training and development opportunities

If you are a passionate hospitality leader with a focus on guest experience and team development, we would love to hear from you.