Employee Records
Casual F&B Assistant
Delta Hotels by Marriott Swansea
Casual
1 Year Experience
Coins Icon Competitive salary
Casual F&B Assistant
Delta Hotels by Marriott Swansea

Description

Are you passionate about delivering exceptional hospitality and creating memorable guest experiences? We are looking for enthusiastic and customer-focused individuals to join our team as a Casual Food & Beverage Assistant.

At Marriott, we believe our associates perform at their best when they feel valued, supported, and connected. We are committed to creating a workplace where everyone feels a sense of belonging and is empowered to provide outstanding service to our guests.

What's in it for you?

In addition to competitive hourly pay and opportunities for personal development, you'll have access to a range of benefits including:

  • Free Meals on Duty - Enjoy complimentary meals during your shift.
  • Uniform Provided - A professional uniform supplied for all associates.
  • Explore Discounts - Marriott Explore Rate discounts on hotel stays and Food & Beverage across Marriott hotels worldwide.
  • Employee Assistance Programme - Free and confidential support for financial, health, wellbeing, and personal matters.
  • Training & Development - Access to learning opportunities to help you build your skills and confidence.
  • Career Progression - Potential opportunities for future development within Marriott's global network.
  • Flexible Working Hours - Casual contract offering shifts based on business needs and your availability.
What you'll be doing

As a Casual Food & Beverage Assistant, you'll help deliver exceptional service and create memorable dining experiences for our guests by:

  • Greeting guests in a warm, friendly, and professional manner.
  • Taking food and beverage orders accurately and efficiently.
  • Serving food and drinks to Marriott standards.
  • Providing knowledge of menu items, ingredients, and daily specials.
  • Ensuring restaurant, bar, and service areas are clean, organised, and well-presented.
  • Working closely with kitchen and bar teams to ensure smooth service delivery.
  • Handling guest queries and concerns professionally.
  • Promoting menu items, specials, and hotel outlets where appropriate.
  • Following all food safety, hygiene, and health & safety procedures.
  • Assisting with setting up, clearing down, and restocking service areas.
  • Supporting colleagues and contributing to a positive team environment.
Safety & Company Standards

All associates are expected to:

  • Comply with company health, safety, and security procedures.
  • Report any maintenance issues, accidents, injuries, or unsafe conditions.
  • Complete all required training and certifications.
  • Maintain a professional appearance and adhere to uniform standards.
  • Protect confidential company and guest information.
  • Communicate clearly and professionally with guests and colleagues.
  • Build positive working relationships and support team goals.
  • Deliver service that meets Marriott's quality standards and brand expectations.
About You

We're looking for candidates who have:

  • A passion for hospitality and customer service.
  • Excellent communication and interpersonal skills.
  • A positive attitude and willingness to learn.
  • The ability to work flexibly, including evenings, weekends, and holidays.
  • Previous experience in hospitality, food & beverage, retail, or customer service is advantageous but not essential, as full training will be provided.
Preferred Qualifications
  • Previous experience in a customer-facing role is desirable.
  • Food & Beverage or hospitality experience is beneficial but not required.
  • No supervisory experience required.
  • No licence or certification required.

Please note: This job description is intended as a guide to the main duties and responsibilities of the role and is not an exhaustive list of all tasks that may be required.

Join Marriott and become part of a team that values service excellence, inclusivity, and career development. Apply today and begin your hospitality journey with us.

Are you passionate about delivering exceptional hospitality and creating memorable guest experiences? We are looking for enthusiastic and customer-focused individuals to join our team as a Casual Food & Beverage Assistant.

At Marriott, we believe our associates perform at their best when they feel valued, supported, and connected. We are committed to creating a workplace where everyone feels a sense of belonging and is empowered to provide outstanding service to our guests.

What's in it for you?

In addition to competitive hourly pay and opportunities for personal development, you'll have access to a range of benefits including:

  • Free Meals on Duty - Enjoy complimentary meals during your shift.
  • Uniform Provided - A professional uniform supplied for all associates.
  • Explore Discounts - Marriott Explore Rate discounts on hotel stays and Food & Beverage across Marriott hotels worldwide.
  • Employee Assistance Programme - Free and confidential support for financial, health, wellbeing, and personal matters.
  • Training & Development - Access to learning opportunities to help you build your skills and confidence.
  • Career Progression - Potential opportunities for future development within Marriott's global network.
  • Flexible Working Hours - Casual contract offering shifts based on business needs and your availability.
What you'll be doing

As a Casual Food & Beverage Assistant, you'll help deliver exceptional service and create memorable dining experiences for our guests by:

  • Greeting guests in a warm, friendly, and professional manner.
  • Taking food and beverage orders accurately and efficiently.
  • Serving food and drinks to Marriott standards.
  • Providing knowledge of menu items, ingredients, and daily specials.
  • Ensuring restaurant, bar, and service areas are clean, organised, and well-presented.
  • Working closely with kitchen and bar teams to ensure smooth service delivery.
  • Handling guest queries and concerns professionally.
  • Promoting menu items, specials, and hotel outlets where appropriate.
  • Following all food safety, hygiene, and health & safety procedures.
  • Assisting with setting up, clearing down, and restocking service areas.
  • Supporting colleagues and contributing to a positive team environment.
Safety & Company Standards

All associates are expected to:

  • Comply with company health, safety, and security procedures.
  • Report any maintenance issues, accidents, injuries, or unsafe conditions.
  • Complete all required training and certifications.
  • Maintain a professional appearance and adhere to uniform standards.
  • Protect confidential company and guest information.
  • Communicate clearly and professionally with guests and colleagues.
  • Build positive working relationships and support team goals.
  • Deliver service that meets Marriott's quality standards and brand expectations.
About You

We're looking for candidates who have:

  • A passion for hospitality and customer service.
  • Excellent communication and interpersonal skills.
  • A positive attitude and willingness to learn.
  • The ability to work flexibly, including evenings, weekends, and holidays.
  • Previous experience in hospitality, food & beverage, retail, or customer service is advantageous but not essential, as full training will be provided.
Preferred Qualifications
  • Previous experience in a customer-facing role is desirable.
  • Food & Beverage or hospitality experience is beneficial but not required.
  • No supervisory experience required.
  • No licence or certification required.

Please note: This job description is intended as a guide to the main duties and responsibilities of the role and is not an exhaustive list of all tasks that may be required.

Join Marriott and become part of a team that values service excellence, inclusivity, and career development. Apply today and begin your hospitality journey with us.

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