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General Manager
Doubletree by Hilton Hull
General Manager
Doubletree by Hilton Hull
Full Time
6
Years
Experience
Competitive salary
Full Time
6
Years
Experience
Competitive salary
Skills
Inventory Management
Commercial Leader
Team management
Customer Service
Leadership
Highly Organised
Description
This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.
The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.
The Role
We are seeking an accomplished and commercially astute General Manager to lead DoubleTree by Hilton Hull, a flagship hotel with a strong reputation and a significant presence in the regional corporate, leisure, and MICE markets.
As General Manager, you will have full accountability for the hotel’s overall performance, including commercial results, brand compliance, guest experience, and people leadership. You will set and deliver the strategic direction of the hotel, ensuring operational excellence while driving sustainable growth and strong returns for ownership.
Reporting to the Group Operations Director, you will work closely with Hilton, ownership, and internal stakeholders to ensure the hotel continues to perform strongly and evolves in line with brand standards and market opportunity. You will lead from the front, embedding a high-performance culture while maintaining the warmth, service ethos, and consistency expected of the DoubleTree brand.
You will present performance at monthly business reviews, demonstrating strong financial acumen, clear forecasting, and decisive action planning. With a focus on asset care, innovation, and market positioning, you will ensure DoubleTree by Hilton Hull remains competitive and well-positioned within a dynamic hospitality landscape.
This role requires a confident, visible leader who balances a strong presence on the floor with strategic oversight, inspires high-performing teams, and consistently delivers against commercial, brand, and people objectives.
Skills and Experience
- Proven experience as a General Manager within a full-service hotel environment
- Strong preference for experience within a Hilton-branded hotel, ideally DoubleTree
- Demonstrable success in leading large, complex operations, including conference and events
- Strong commercial and financial capability, with experience managing P&L, budgets, and forecasts
- Highly experienced in navigating a brand, owner, and management company operating model
- Passionate about delivering exceptional guest experiences and building engaged, high-performing teams
- Confident in leading change, managing performance, and driving continuous improvement
- Strong knowledge of health, safety, and regulatory compliance
- An inspiring, emotionally intelligent leader with excellent communication skills
- A visible and credible brand ambassador, actively engaged within the local business community
- Strategic, resilient, and adaptable, with the ability to thrive in a fast-paced, performance-led environment
- Flexible availability aligned to key trading periods
- Lives and leads the leaf HOSPITALITY values of integrity, humanity, and transparency
What you'll get in return:
- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio and Hilton Wordlwide
- Continuous learning & development opportunities
- Free access to 24/7 employee assistance program
- Access to perks, discounts and memberships via the Hapi platform
- Team member of the month - £100 and Team member of the year - £500
- Competitive pay and package including bonus scheme
- Additional annual leave and family leave
- Additional pension contribution
Apply now and be part of a company where excellence is not just a value but a way of life!
This hotel is managed by leaf HOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
#BeExcellent #BeHuman #HaveIntegrity
This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.
The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.
The Role
We are seeking an accomplished and commercially astute General Manager to lead DoubleTree by Hilton Hull, a flagship hotel with a strong reputation and a significant presence in the regional corporate, leisure, and MICE markets.
As General Manager, you will have full accountability for the hotel’s overall performance, including commercial results, brand compliance, guest experience, and people leadership. You will set and deliver the strategic direction of the hotel, ensuring operational excellence while driving sustainable growth and strong returns for ownership.
Reporting to the Group Operations Director, you will work closely with Hilton, ownership, and internal stakeholders to ensure the hotel continues to perform strongly and evolves in line with brand standards and market opportunity. You will lead from the front, embedding a high-performance culture while maintaining the warmth, service ethos, and consistency expected of the DoubleTree brand.
You will present performance at monthly business reviews, demonstrating strong financial acumen, clear forecasting, and decisive action planning. With a focus on asset care, innovation, and market positioning, you will ensure DoubleTree by Hilton Hull remains competitive and well-positioned within a dynamic hospitality landscape.
This role requires a confident, visible leader who balances a strong presence on the floor with strategic oversight, inspires high-performing teams, and consistently delivers against commercial, brand, and people objectives.
Skills and Experience
- Proven experience as a General Manager within a full-service hotel environment
- Strong preference for experience within a Hilton-branded hotel, ideally DoubleTree
- Demonstrable success in leading large, complex operations, including conference and events
- Strong commercial and financial capability, with experience managing P&L, budgets, and forecasts
- Highly experienced in navigating a brand, owner, and management company operating model
- Passionate about delivering exceptional guest experiences and building engaged, high-performing teams
- Confident in leading change, managing performance, and driving continuous improvement
- Strong knowledge of health, safety, and regulatory compliance
- An inspiring, emotionally intelligent leader with excellent communication skills
- A visible and credible brand ambassador, actively engaged within the local business community
- Strategic, resilient, and adaptable, with the ability to thrive in a fast-paced, performance-led environment
- Flexible availability aligned to key trading periods
- Lives and leads the leaf HOSPITALITY values of integrity, humanity, and transparency
What you'll get in return:
- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio and Hilton Wordlwide
- Continuous learning & development opportunities
- Free access to 24/7 employee assistance program
- Access to perks, discounts and memberships via the Hapi platform
- Team member of the month - £100 and Team member of the year - £500
- Competitive pay and package including bonus scheme
- Additional annual leave and family leave
- Additional pension contribution
Apply now and be part of a company where excellence is not just a value but a way of life!
This hotel is managed by leaf HOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.
#BeExcellent #BeHuman #HaveIntegrity
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General Manager
Full Time
6
Years
Experience
Competitive salary
Skills
Inventory Management
Commercial Leader
Team management
Customer Service
Leadership
Highly Organised
24 Ferensway, Hull HU2, UK