Employee Records
Night Guest Service Agent
Criterion Hospitality Ltd
Full Time
Coins Icon £26500 / Year
Night Guest Service Agent
Criterion Hospitality Ltd

Description

Are you a night owl with a passion for hospitality? Join the opening team at Europe’s largest Moxy Hotel as a Night Guest Service Agent and help us keep the Moxy vibe alive—even after dark.


The Role

As a Night GSA, you’ll be the face of the hotel during the overnight shift. From late check-ins to early departures, you’ll make sure every guest feels welcomed, safe, and taken care of. You’ll also support with bar service, maintain the lobby atmosphere, and handle overnight tasks to keep operations smooth.


What You’ll Do
  • Handle late arrivals, check-outs, and guest requests overnight

  • Keep the lobby clean, safe, and social

  • Assist with basic bar service and light food offerings

  • Complete night audit and daily handover reports

  • Be the calm, capable presence that guests rely on overnight


What We’re Looking For
  • Previous night shift or front desk experience preferred

  • Friendly, proactive, and confident working independently

  • Good problem-solving and multitasking skills

  • Flexible with working nights, weekends, and holidays

  • A team player with Moxy spirit—fun, bold, and service-minded


Why Moxy?
Because we’re different—in the best way. Join a hotel that’s vibrant, social, and built around experience. Bring your energy and own the night shift with us.


Ready to shine at night? Apply now.

Are you a night owl with a passion for hospitality? Join the opening team at Europe’s largest Moxy Hotel as a Night Guest Service Agent and help us keep the Moxy vibe alive—even after dark.


The Role

As a Night GSA, you’ll be the face of the hotel during the overnight shift. From late check-ins to early departures, you’ll make sure every guest feels welcomed, safe, and taken care of. You’ll also support with bar service, maintain the lobby atmosphere, and handle overnight tasks to keep operations smooth.


What You’ll Do
  • Handle late arrivals, check-outs, and guest requests overnight

  • Keep the lobby clean, safe, and social

  • Assist with basic bar service and light food offerings

  • Complete night audit and daily handover reports

  • Be the calm, capable presence that guests rely on overnight


What We’re Looking For
  • Previous night shift or front desk experience preferred

  • Friendly, proactive, and confident working independently

  • Good problem-solving and multitasking skills

  • Flexible with working nights, weekends, and holidays

  • A team player with Moxy spirit—fun, bold, and service-minded


Why Moxy?
Because we’re different—in the best way. Join a hotel that’s vibrant, social, and built around experience. Bring your energy and own the night shift with us.


Ready to shine at night? Apply now.