Employee Records
Hotel Manager
Criterion Hospitality Ltd
Full Time
Coins Icon £50000 - £55000 / Year
Hotel Manager
Criterion Hospitality Ltd

Full Time
Coins Icon £50000 - £55000 / Year
Skills
NVQ
Description

Criterion Hospitality is looking for a hands-on Hotel Manager to take full ownership of day-to-day hotel performance.

This is not a desk-based role. We want a visible, decisive leader who leads from the front, drives standards, improves performance quickly, and builds strong, motivated teams.

You will take accountability for operations, guest experience, and commercial results — managing change confidently, controlling costs, and ensuring the hotel performs at its best every day.


Salary: £50k -£55k


Key Skills & Competencies

  • Thrives under pressure, manages multiple tasks effectively, and makes sound decisions quickly.
  • Comfortable working in a fast-paced environment, prioritising tasks and resolving challenges efficiently.
  • Able to adapt quickly, manage competing priorities, and respond proactively to issues.
  • Performs well in a dynamic setting, balancing multiple responsibilities with strong problem-solving skills.
  • Experienced in managing high-volume workloads while maintaining accuracy and attention to detail.
  • Strong leadership, communication, and interpersonal skills.
  • Knowledge of hotel management systems (PMS, Opera, etc.).
  • Strong financial awareness with a focus on cost control, operational efficiency, and revenue optimisation.


Typical Day-to-Day Responsibilities (Cost & Efficiency Focused)

  • Review hotel occupancy and reservations, managing inventory to optimise revenue and minimise waste.
  • Analyse daily financial reports, monitor expenditure, and identify cost-saving opportunities.
  • Manage staff rotas and labour costs while maintaining high service standards.
  • Recommend procurement and supply orders, ensuring cost-effective purchasing.
  • Monitor operational efficiency and implement measures to reduce waste and maximise resources.
  • Oversee housekeeping and maintenance operations to ensure efficient resource use and cost control.
  • Address guest complaints promptly while balancing service quality with operational efficiency.
  • Ensure compliance with all health, safety, and operational policies in a cost-conscious manner.


What You Bring

5–10 years’ hotel or senior operational experience, ideally within budget or high-volume environments (such as EasyHotel, Travelodge, Premier Inn or similar), with a hands-on leadership style, proven experience driving performance and operational change, strong commercial awareness focused on costs and results, and excellent communication and practical problem-solving skills.

Criterion Hospitality is looking for a hands-on Hotel Manager to take full ownership of day-to-day hotel performance.

This is not a desk-based role. We want a visible, decisive leader who leads from the front, drives standards, improves performance quickly, and builds strong, motivated teams.

You will take accountability for operations, guest experience, and commercial results — managing change confidently, controlling costs, and ensuring the hotel performs at its best every day.


Salary: £50k -£55k


Key Skills & Competencies

  • Thrives under pressure, manages multiple tasks effectively, and makes sound decisions quickly.
  • Comfortable working in a fast-paced environment, prioritising tasks and resolving challenges efficiently.
  • Able to adapt quickly, manage competing priorities, and respond proactively to issues.
  • Performs well in a dynamic setting, balancing multiple responsibilities with strong problem-solving skills.
  • Experienced in managing high-volume workloads while maintaining accuracy and attention to detail.
  • Strong leadership, communication, and interpersonal skills.
  • Knowledge of hotel management systems (PMS, Opera, etc.).
  • Strong financial awareness with a focus on cost control, operational efficiency, and revenue optimisation.


Typical Day-to-Day Responsibilities (Cost & Efficiency Focused)

  • Review hotel occupancy and reservations, managing inventory to optimise revenue and minimise waste.
  • Analyse daily financial reports, monitor expenditure, and identify cost-saving opportunities.
  • Manage staff rotas and labour costs while maintaining high service standards.
  • Recommend procurement and supply orders, ensuring cost-effective purchasing.
  • Monitor operational efficiency and implement measures to reduce waste and maximise resources.
  • Oversee housekeeping and maintenance operations to ensure efficient resource use and cost control.
  • Address guest complaints promptly while balancing service quality with operational efficiency.
  • Ensure compliance with all health, safety, and operational policies in a cost-conscious manner.


What You Bring

5–10 years’ hotel or senior operational experience, ideally within budget or high-volume environments (such as EasyHotel, Travelodge, Premier Inn or similar), with a hands-on leadership style, proven experience driving performance and operational change, strong commercial awareness focused on costs and results, and excellent communication and practical problem-solving skills.

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