Are you a dynamic and results-driven hotel leader ready to take ownership of a thriving focus service property? We’re looking for an experienced General Manager to lead daily operations, inspire high-performing teams, and deliver exceptional guest experiences at a branded hotel under Hilton, proudly managed by KE Hotels.

About the Role

As General Manager, you will take full accountability for the hotel’s performance, driving operational excellence, guest satisfaction, and financial success. You’ll be a visible leader-bringing energy, passion, and a strong sense of ownership to everything you do.

Key Responsibilities

• Lead, direct and manage all aspects of hotel operations, including budgeting, forecasting, and strategic planning
• Drive service excellence initiatives aligned with Hilton standards
• Deliver strong commercial performance through effective sales and marketing strategies
• Build, mentor, and develop a high-performing leadership team
• Monitor departmental performance and implement improvements to maximise productivity and efficiency
• Ensure outstanding guest satisfaction and resolve concerns with professionalism and urgency
• Maintain compliance with brand standards, company policies, and operational procedures
• Take full ownership of hotel performance across all operational and financial metrics

What We’re Looking For

• Proven experience as a Hotel General Manager (or strong Deputy ready to step up)
• Minimum 2+ years in a senior hotel leadership role
• Previous experience with Hilton (preferred)
• Strong commercial acumen and operational expertise within a focus/service-led environment
• Local market knowledge and the ability to drive market share
• A hands-on leadership style with a passion for people development

Why Join Us?

Work with Hilton, Thrive with KE Hotels

As part of Hilton, you’ll be connected to one of the world’s leading hospitality brands, renowned for nearly a century of excellence in service, innovation, and guest experience-guided by its vision:
“To fill the earth with the light and warmth of hospitality.”

At KE Hotels, we bring that vision to life in our own way. We combine hands-on ownership with expert hotel management to drive performance, profitability, and long-term value-treating every hotel as an individual, never just a number.

Our culture is how we make it happen:

• Be Yourself & Respect Each Other – We create an inclusive, honest, and supportive environment
• Be Entrepreneurial – We think commercially and embrace opportunity
• Deliver – We take ownership and consistently do what we say

Are you a dynamic and results-driven hotel leader ready to take ownership of a thriving focus service property? We’re looking for an experienced General Manager to lead daily operations, inspire high-performing teams, and deliver exceptional guest experiences at a branded hotel under Hilton, proudly managed by KE Hotels.

About the Role

As General Manager, you will take full accountability for the hotel’s performance, driving operational excellence, guest satisfaction, and financial success. You’ll be a visible leader-bringing energy, passion, and a strong sense of ownership to everything you do.

Key Responsibilities

• Lead, direct and manage all aspects of hotel operations, including budgeting, forecasting, and strategic planning
• Drive service excellence initiatives aligned with Hilton standards
• Deliver strong commercial performance through effective sales and marketing strategies
• Build, mentor, and develop a high-performing leadership team
• Monitor departmental performance and implement improvements to maximise productivity and efficiency
• Ensure outstanding guest satisfaction and resolve concerns with professionalism and urgency
• Maintain compliance with brand standards, company policies, and operational procedures
• Take full ownership of hotel performance across all operational and financial metrics

What We’re Looking For

• Proven experience as a Hotel General Manager (or strong Deputy ready to step up)
• Minimum 2+ years in a senior hotel leadership role
• Previous experience with Hilton (preferred)
• Strong commercial acumen and operational expertise within a focus/service-led environment
• Local market knowledge and the ability to drive market share
• A hands-on leadership style with a passion for people development

Why Join Us?

Work with Hilton, Thrive with KE Hotels

As part of Hilton, you’ll be connected to one of the world’s leading hospitality brands, renowned for nearly a century of excellence in service, innovation, and guest experience-guided by its vision:
“To fill the earth with the light and warmth of hospitality.”

At KE Hotels, we bring that vision to life in our own way. We combine hands-on ownership with expert hotel management to drive performance, profitability, and long-term value-treating every hotel as an individual, never just a number.

Our culture is how we make it happen:

• Be Yourself & Respect Each Other – We create an inclusive, honest, and supportive environment
• Be Entrepreneurial – We think commercially and embrace opportunity
• Deliver – We take ownership and consistently do what we say