Are you a strategic leader with a flair for elegance and a passion for excellence? 

If you are committed to delivering outstanding service and have a keen eye for detail, we invite you to become our Deputy General Manager at Notley Abbey. Showcase your skills and leadership in a venue renowned for its distinguished elegance and exceptional experiences. 

About Us:

Harper is a hallmark of luxury in the hospitality industry. Our portfolio includes prestigious wedding venues, a boutique hotel, and charming village pubs, each offering character, warmth, and unmatched hospitality. As an independent, family-owned company, we ensure that every guest feels embraced and cherished through our heartfelt service.

What You’ll Do: 

·      Oversee the seamless operations of Notley Abbey, ensuring every guest experience is captivating and memorable.

·      Inspire and guide a dedicated team across various departments including administration, housekeeping, food and beverage, and maintenance.

·      Implement innovative revenue management strategies to optimise profitability while maintaining the highest standards of service.

·      Develop and enforce policies and procedures to enhance operational efficiency and effectiveness.

·      Monitor key performance metrics and collaborate with our marketing team to drive sales and revenue growth.

·      Uphold rigorous health and safety standards, ensuring the well-being of both guests and staff.

·      Act as a gracious ambassador for our venue, addressing guest concerns with professionalism and grace.

·      Cultivate an intimate knowledge of the local area, delighting guests with personalised recommendations and insights.

·      Manage budgets and financial performance with precision, leveraging your expertise to drive sustainable success.

·      Stay abreast of industry trends and best practices, positioning Notley Abbey at the forefront of excellence.

What You’ll Bring: 

·      Proven experience in hospitality management, ideally within wedding venue management or luxury properties.

·      Exceptional leadership and interpersonal skills, with a talent for motivating and empowering diverse teams.

·      Superb communication and customer service abilities, coupled with a relentless commitment to guest satisfaction.

·      Demonstrated expertise in revenue management principles.

·      Proficiency with hospitality management software and systems.

·      Flexibility to work evenings, weekends, and holidays as needed.

 How You Will Benefit:

 ·      A highly competitive salary reflective of your expertise and contributions.

·      An attractive bonus scheme rewarding your exceptional performance and dedication.

·      Opportunities for career advancement and skill development within Harper.

·      Direct reporting to our Senior Team.

·      A company that promotes work-life balance and encourages prioritisation of health and wellness.

·      A dynamic and enjoyable workplace culture where every day brings new opportunities for growth and connection.

·      28 days of holiday per year (including bank holidays)

At Harper, we know our success is built on the dedication and passion of our talented team members. Join us as we continue to redefine luxury hospitality and create cherished memories for our guests at some of the most prestigious wedding venues in the UK.

Are you a strategic leader with a flair for elegance and a passion for excellence? 

If you are committed to delivering outstanding service and have a keen eye for detail, we invite you to become our Deputy General Manager at Notley Abbey. Showcase your skills and leadership in a venue renowned for its distinguished elegance and exceptional experiences. 

About Us:

Harper is a hallmark of luxury in the hospitality industry. Our portfolio includes prestigious wedding venues, a boutique hotel, and charming village pubs, each offering character, warmth, and unmatched hospitality. As an independent, family-owned company, we ensure that every guest feels embraced and cherished through our heartfelt service.

What You’ll Do: 

·      Oversee the seamless operations of Notley Abbey, ensuring every guest experience is captivating and memorable.

·      Inspire and guide a dedicated team across various departments including administration, housekeeping, food and beverage, and maintenance.

·      Implement innovative revenue management strategies to optimise profitability while maintaining the highest standards of service.

·      Develop and enforce policies and procedures to enhance operational efficiency and effectiveness.

·      Monitor key performance metrics and collaborate with our marketing team to drive sales and revenue growth.

·      Uphold rigorous health and safety standards, ensuring the well-being of both guests and staff.

·      Act as a gracious ambassador for our venue, addressing guest concerns with professionalism and grace.

·      Cultivate an intimate knowledge of the local area, delighting guests with personalised recommendations and insights.

·      Manage budgets and financial performance with precision, leveraging your expertise to drive sustainable success.

·      Stay abreast of industry trends and best practices, positioning Notley Abbey at the forefront of excellence.

What You’ll Bring: 

·      Proven experience in hospitality management, ideally within wedding venue management or luxury properties.

·      Exceptional leadership and interpersonal skills, with a talent for motivating and empowering diverse teams.

·      Superb communication and customer service abilities, coupled with a relentless commitment to guest satisfaction.

·      Demonstrated expertise in revenue management principles.

·      Proficiency with hospitality management software and systems.

·      Flexibility to work evenings, weekends, and holidays as needed.

 How You Will Benefit:

 ·      A highly competitive salary reflective of your expertise and contributions.

·      An attractive bonus scheme rewarding your exceptional performance and dedication.

·      Opportunities for career advancement and skill development within Harper.

·      Direct reporting to our Senior Team.

·      A company that promotes work-life balance and encourages prioritisation of health and wellness.

·      A dynamic and enjoyable workplace culture where every day brings new opportunities for growth and connection.

·      28 days of holiday per year (including bank holidays)

At Harper, we know our success is built on the dedication and passion of our talented team members. Join us as we continue to redefine luxury hospitality and create cherished memories for our guests at some of the most prestigious wedding venues in the UK.