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  • Description
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Summary
Bartender
Salary £14.6 / Hour
Schedule Full Time
Experience Minimum 2 years of experience
Location 24-26 Maddox St, Mayfair, London W1S 1QH, UK

Bartender


Description
Position: Bartender 

About Us

We strive to celebrate & champion women to inspire change, and to create spaces and a sense of community in which they can thrive. The AllBright is the connective thread between passion and drive, celebrating women of all ages and stages.


Our members’ clubs are designed by and for women. They are elegant spaces offering a home away from home to put the work in, network, unwind and be inspired. From the art that adorns the walls to the food on the menu, we are championing and supporting women and female-led suppliers and creators.


To find out more, visit www.allbrightcollective.com


What makes an AllBright employee?


If you want to join us on our journey, we want to hear from you! 


We are always on the lookout for candidates to possess the following 3 attributes:

  • Execution – we look for individuals who can execute tasks and deliver results under pressure.
  • Flare – we encourage our teams to work creatively, think outside the box and work with resilience (and pizzazz).
  • Global Sisterhood – whether you are male or female it is important that you are 110% committed to our mission to create the global sisterhood and empowering women, which means understanding our members and working collaboratively to achieve this.

The AllBright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Our club is based around our members and how we create opportunities for working women, programming events, provide digital content and above all a community of like-minded women.


Working in our club you are at the forefront of providing our members with an exceptional customer experience (not just customer service!). We go one step further than 5* service, we aim for 6* service.


Our talented team are always keen to share their knowledge and expertise. We run regular menu tastings and training sessions on tasting notes for our front of house team so they can sample the deliciousness of what they will be creating and serving for our members.


Job Purpose

To prepare alcoholic and non-alcoholic beverages for members and guests, to make recommendations and to provide an excellent experience for our members and guests in line with the standard operating procedures of the club.


Outline of Key Responsibilities

  • Prepare alcohol and non-alcohol beverages for our members and guests
  • Interact with our members and guests
  • Make recommendations and understand the preferences of our members
  • Mix ingredients to prepare cocktails
  • Restock and replenish bar inventory and supplies
  • Stay guest focused and nurture an excellent guest experience
  • Comply with all food and beverage regulations
  • Always keep the bar area clean and tidy
  • Take accurate food and drinks orders, using order slips or by memorisation
  • Serve beverages with the correct etiquette
  • To handle event and restaurant service
  • To respond to any changes in the club as dictated by the needs of the industry, company or club operation
  • To show sense of urgency during busy times
  • Provide excellent customer service to guests
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Deliver checks and collect bill payments
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Serve food and drink orders with care and grace
  • Place orders through the NorthStar POS

 General Responsibilities

  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative floor/areas if required, to meet business demands and guest service needs
  • Train new starters
  • Attend training
  • Follow the steps of service of the mystery guest in the operation
  • To be a team player by helping colleagues and being positive
  • Adhere to company practices and procedures at all times in particular those relating to discipline, and Health and Safety
  • Assist any guests who may have special needs in moving around the building
  • Promptly report any customer complaints to the manager on duty
  • Ensure good communication with all colleagues and supervisors
  • Handle lost property 
  • Open/close the floor according the closing or opening checklist
  • Record fridge temperature daily and twice a day
  • Handle guest complaints

Person Specification

  • Basic food and beverage knowledge
  • Basic health safety knowledge
  • Warm, friendly and approachable
  • Experience working in a 5* environment and willing to go the extra mile for our members.
  • Outgoing and personable
  • Good communication skills
  • Bartender skills
  • Teamwork
  • Professionalism
  • High energy
  • Client relationships
  • Resolve complaints
AllBright Benefits
  • Free meals when on shift
  • 33 days paid holiday
  • Great high street discounts and cashback offers via our platform AllAboutAllBright
  • The West End Club loyalty programme membership
  • Share options after 1 year of continuous service
  • 30% discount on food and beverages in our clubs
  • Access to our Employee Assistance Scheme
  • The Wellness Hub online membership
  • Pension scheme contribution
  • Discounts off treatments in the club hair salon
  • Opportunity to win prizes from our fantastic recognition programme
Position: Bartender 

About Us

We strive to celebrate & champion women to inspire change, and to create spaces and a sense of community in which they can thrive. The AllBright is the connective thread between passion and drive, celebrating women of all ages and stages.


Our members’ clubs are designed by and for women. They are elegant spaces offering a home away from home to put the work in, network, unwind and be inspired. From the art that adorns the walls to the food on the menu, we are championing and supporting women and female-led suppliers and creators.


To find out more, visit www.allbrightcollective.com


What makes an AllBright employee?


If you want to join us on our journey, we want to hear from you! 


We are always on the lookout for candidates to possess the following 3 attributes:

  • Execution – we look for individuals who can execute tasks and deliver results under pressure.
  • Flare – we encourage our teams to work creatively, think outside the box and work with resilience (and pizzazz).
  • Global Sisterhood – whether you are male or female it is important that you are 110% committed to our mission to create the global sisterhood and empowering women, which means understanding our members and working collaboratively to achieve this.

The AllBright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Our club is based around our members and how we create opportunities for working women, programming events, provide digital content and above all a community of like-minded women.


Working in our club you are at the forefront of providing our members with an exceptional customer experience (not just customer service!). We go one step further than 5* service, we aim for 6* service.


Our talented team are always keen to share their knowledge and expertise. We run regular menu tastings and training sessions on tasting notes for our front of house team so they can sample the deliciousness of what they will be creating and serving for our members.


Job Purpose

To prepare alcoholic and non-alcoholic beverages for members and guests, to make recommendations and to provide an excellent experience for our members and guests in line with the standard operating procedures of the club.


Outline of Key Responsibilities

  • Prepare alcohol and non-alcohol beverages for our members and guests
  • Interact with our members and guests
  • Make recommendations and understand the preferences of our members
  • Mix ingredients to prepare cocktails
  • Restock and replenish bar inventory and supplies
  • Stay guest focused and nurture an excellent guest experience
  • Comply with all food and beverage regulations
  • Always keep the bar area clean and tidy
  • Take accurate food and drinks orders, using order slips or by memorisation
  • Serve beverages with the correct etiquette
  • To handle event and restaurant service
  • To respond to any changes in the club as dictated by the needs of the industry, company or club operation
  • To show sense of urgency during busy times
  • Provide excellent customer service to guests
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Deliver checks and collect bill payments
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Serve food and drink orders with care and grace
  • Place orders through the NorthStar POS

 General Responsibilities

  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative floor/areas if required, to meet business demands and guest service needs
  • Train new starters
  • Attend training
  • Follow the steps of service of the mystery guest in the operation
  • To be a team player by helping colleagues and being positive
  • Adhere to company practices and procedures at all times in particular those relating to discipline, and Health and Safety
  • Assist any guests who may have special needs in moving around the building
  • Promptly report any customer complaints to the manager on duty
  • Ensure good communication with all colleagues and supervisors
  • Handle lost property 
  • Open/close the floor according the closing or opening checklist
  • Record fridge temperature daily and twice a day
  • Handle guest complaints

Person Specification

  • Basic food and beverage knowledge
  • Basic health safety knowledge
  • Warm, friendly and approachable
  • Experience working in a 5* environment and willing to go the extra mile for our members.
  • Outgoing and personable
  • Good communication skills
  • Bartender skills
  • Teamwork
  • Professionalism
  • High energy
  • Client relationships
  • Resolve complaints
AllBright Benefits
  • Free meals when on shift
  • 33 days paid holiday
  • Great high street discounts and cashback offers via our platform AllAboutAllBright
  • The West End Club loyalty programme membership
  • Share options after 1 year of continuous service
  • 30% discount on food and beverages in our clubs
  • Access to our Employee Assistance Scheme
  • The Wellness Hub online membership
  • Pension scheme contribution
  • Discounts off treatments in the club hair salon
  • Opportunity to win prizes from our fantastic recognition programme

Details
Salary £14.6 / Hour
Schedule Full Time
Experience Minimum 2 years of experience
Location 24-26 Maddox St, Mayfair, London W1S 1QH, UK

Skills
HOSPITALITY
bartender
front of house
By applying you confirm you have these skills.


24-26 Maddox St, Mayfair, London W1S 1QH, UK