Employee Records
Bartender
AllBright Mayfair - FOH
Full Time
2 Years Experience
Coins Icon £12 / Hour
Bartender
AllBright Mayfair - FOH

Full Time
2 Years Experience
Coins Icon £12 / Hour
Skills
Customer Service
bartender
Description

About Us

AllBright is a global collective of change-makers powered by ambitious women committed to creating an equitable world for all. 

Our vision is to create a world of unlimited possibilities for ambitious women. All Businesses, All Women, All Together. #Sisterhoodworks

We are an inclusive and compassionate global community connected through digital and physical spaces. We lead the conversations that inspire positive change and recognition for all. AllBright supercharges careers; inviting women to invest in their development with access to world-class learning and thought leadership. The AllBright collective is fueled by ambition and a commitment to achieving success. Together, the possibilities are endless.  

To find out more, visit www.allbrightcollective.com

The AllBright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you want to join us on our journey, we want to hear from you! 

Job Purpose

To prepare alcoholic and non-alcoholic beverages for patrons, to make recommendations and to provide an excellent service for members and guests in line with the standard operating procedures of the club.

Outline of Key Responsibilities

  • Prepare alcohol or non-alcohol beverages for our members and guests
  • Interact with our members and guests
  • Make recommendations and understand the preferences of our members
  • Mix ingredients to prepare cocktails
  • Restock and replenish bar inventory and supplies
  • Stay guest focused and nurture an excellent guest experience
  • Comply with all food and beverage regulations
  • Always keep the bar area clean and tidy
  • Take accurate food and drinks orders, using order slips or by memorization
  • Serve beverages with the correct etiquette, care and grace
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Provide excellent customer service to guests
  • To show sense of urgency during busy times
  • To respond to any changes in the club as dictated by the needs of the industry, company or club operation
  • To handle event and restaurant service
  • To prepare glassware and beverages for event and restaurant operation
  • To multitask and help the team if needed

General Responsibilities

  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative floor/areas if required, to meet business demands and guest service needs
  • To train new starters
  • To attend trainings
  • To follow the steps of service of the mystery guest in the operation
  • To be a team player by helping colleagues and being positive
  • To adhere to company practices and procedures at all times
  • To promptly report any customer complaints to the manager on duty
  • To ensure good communication with all colleagues and supervisors
  • To handle lost property
  • To open/close the floor according the closing or opening checklist
  • To record fridge temperature daily and twice a day
  • To handle guest complaints

Person Specification

  • Basic food and beverage knowledge
  • Basic health safety knowledge
  • Warm, friendly and approachable
  • Experience working in a 5* environment and willing to go the extra mile for our members
  • Outgoing and personable
  • Good communication skills
  • Waiting and bar skills
  • Teamwork
  • Professionalism
  • High energy
  • Ability to build rapport and good client relationships
  • Resolve complaints
AllBright Benefits
  • Tronc
  • Free meals when on shift
  • 33 days paid holiday (inclusive of bank holidays)
  • 1 additional paid day off - a YOU day
  • Great high street discounts and cashback offers via our platform AllAboutAllBright
  • The West End Club discount membership
  • 30% discount on food and beverages in our clubs
  • Unlimited access to our Employee Assistance Scheme
  • The Wellness Hub online membership
  • ClassPass monthly membership
  • Pension scheme contribution
  • Discounts off treatments in the club hair salon
  • Opportunity to win prizes from our fantastic recognition programme

About Us

AllBright is a global collective of change-makers powered by ambitious women committed to creating an equitable world for all. 

Our vision is to create a world of unlimited possibilities for ambitious women. All Businesses, All Women, All Together. #Sisterhoodworks

We are an inclusive and compassionate global community connected through digital and physical spaces. We lead the conversations that inspire positive change and recognition for all. AllBright supercharges careers; inviting women to invest in their development with access to world-class learning and thought leadership. The AllBright collective is fueled by ambition and a commitment to achieving success. Together, the possibilities are endless.  

To find out more, visit www.allbrightcollective.com

The AllBright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you want to join us on our journey, we want to hear from you! 

Job Purpose

To prepare alcoholic and non-alcoholic beverages for patrons, to make recommendations and to provide an excellent service for members and guests in line with the standard operating procedures of the club.

Outline of Key Responsibilities

  • Prepare alcohol or non-alcohol beverages for our members and guests
  • Interact with our members and guests
  • Make recommendations and understand the preferences of our members
  • Mix ingredients to prepare cocktails
  • Restock and replenish bar inventory and supplies
  • Stay guest focused and nurture an excellent guest experience
  • Comply with all food and beverage regulations
  • Always keep the bar area clean and tidy
  • Take accurate food and drinks orders, using order slips or by memorization
  • Serve beverages with the correct etiquette, care and grace
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Provide excellent customer service to guests
  • To show sense of urgency during busy times
  • To respond to any changes in the club as dictated by the needs of the industry, company or club operation
  • To handle event and restaurant service
  • To prepare glassware and beverages for event and restaurant operation
  • To multitask and help the team if needed

General Responsibilities

  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative floor/areas if required, to meet business demands and guest service needs
  • To train new starters
  • To attend trainings
  • To follow the steps of service of the mystery guest in the operation
  • To be a team player by helping colleagues and being positive
  • To adhere to company practices and procedures at all times
  • To promptly report any customer complaints to the manager on duty
  • To ensure good communication with all colleagues and supervisors
  • To handle lost property
  • To open/close the floor according the closing or opening checklist
  • To record fridge temperature daily and twice a day
  • To handle guest complaints

Person Specification

  • Basic food and beverage knowledge
  • Basic health safety knowledge
  • Warm, friendly and approachable
  • Experience working in a 5* environment and willing to go the extra mile for our members
  • Outgoing and personable
  • Good communication skills
  • Waiting and bar skills
  • Teamwork
  • Professionalism
  • High energy
  • Ability to build rapport and good client relationships
  • Resolve complaints
AllBright Benefits
  • Tronc
  • Free meals when on shift
  • 33 days paid holiday (inclusive of bank holidays)
  • 1 additional paid day off - a YOU day
  • Great high street discounts and cashback offers via our platform AllAboutAllBright
  • The West End Club discount membership
  • 30% discount on food and beverages in our clubs
  • Unlimited access to our Employee Assistance Scheme
  • The Wellness Hub online membership
  • ClassPass monthly membership
  • Pension scheme contribution
  • Discounts off treatments in the club hair salon
  • Opportunity to win prizes from our fantastic recognition programme