Employee Records
Assistant General Manager
ALTA
Full Time
3 Years Experience
Coins Icon Up to £65000 / Year
Assistant General Manager
ALTA

Full Time
3 Years Experience
Coins Icon Up to £65000 / Year
Skills
Fine Dining Experience
Fast-Paced Experience
Description

Join the ALTA Team – Assistant General Manager Position – £60000 - £65000+ per annum (Depending on experience) 

ALTA brings the lively spirit of asador (grilled meat) restaurants and San Sebastián’s vibrant Basque bars to the heart of Soho’s iconic Kingly Court. Renowned Head Chef, Rob Roy Cameron, formerly of elBulli (Catalonia) and Rodero (Pamplona, Basque region), brings a wealth of culinary expertise to the kitchen. 

As the Assistant General Manager at ALTA, you’ll be responsible for: 
  • You will play a pivotal role in supporting the General Manager and ensuring the smooth running of the restaurant. Your responsibilities will include operational excellence, team leadership, and delivering exceptional guest experiences, while driving profitability and upholding the standards and vision of ALTA. 
  • This role requires a proactive approach, strategic thinking, and the ability to inspire and develop a diverse team. You will help foster a positive, inclusive culture and ensure the restaurant operates to the highest standards of service and efficiency. 
 

Perks & Benefits: 

  • 50% staff dining discount across  ALTA, MOI & DOMU  
  • Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max! 
  • Cycle to work scheme, save on a new bike or Lime / Forest bike subscription 
  • Fantastic Supplier trips & training 
  • Generous opening Referral Bonus, Hourly staff referral - £350, Salaried staff - £700  
  • Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max! 
  • Wellness, mental health, and healthcare perks    
  • Delicious meals provided on shift  
  • Opportunities for growth and professional development within an expanding restaurant group  

What we Look for: 

  • Excellent leadership and interpersonal skills, with the ability to motivate and develop a team 
  • Strong organisational and time-management abilities, ensuring smooth operations during peak periods 
  • A passion for hospitality and delivering outstanding guest experiences 
  • A natural outgoing hospitality professional who loves to interact with people 
  • Excellent communication and organisational skills 
  • Ability to multitask and thrive in a high-energy, fast-paced environment 
  • Prior experience in a busy, high-end restaurant or similar setting 
  • Ability to represent our restaurant with pride and professionalism 
  • Flexibility to respond to a variety of different work situations 
  • Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations 
  • An appreciation of Basque cuisine and culture is a plus, but not essential 
  • Support the General Manager in overseeing daily operations, ensuring efficiency and excellence across all areas 
  • Lead by example, inspiring the team to consistently deliver exceptional guest experiences 
  • Enforce health, safety, and hygiene standards, ensuring compliance with UK regulations 
  • Collaborate with departmental leaders, including the Head Chef and Bar Manager, to ensure service and menu offerings align with ALTA’s brand and standards
Financial Management 
  • Assist in developing and monitoring budgets, ensuring adherence to financial targets and cost controls (labour, food, and beverage) 
  • Analyse key performance metrics and contribute to strategies to maximise revenue and minimise waste 
  • Maintain strong supplier relationships, supporting the procurement of quality products at competitive prices 
Team Development 
  • Play an active role in recruiting, onboarding, and mentoring team members to build a high-performing workforce 
  • Conduct training sessions, performance reviews, and regular team meetings to maintain accountability and encourage development 
  • Promote and champion diversity, equity, and inclusion within the workplace 
Guest Experience 
  • Engage with guests to build meaningful relationships, address feedback, and ensure any concerns are resolved promptly and effectively 
  • Uphold consistency in the guest journey, creating memorable experiences at every touchpoint 
  • Represent the restaurant at industry events and networking opportunities to enhance brand visibility and reputation 
Skills:
  • Strong leadership and interpersonal skills, with the ability to motivate and influence teams at all levels 
  • Excellent financial acumen, including experience with budgets, P&L, and cost management 
  • In-depth understanding of food and beverage operations, coupled with a passion for hospitality 
  • Proficient in restaurant management systems (POS, reservations platforms, and scheduling tools) 

Attributes:

  • A strategic thinker with a hands-on approach to challenges and opportunities 
  • Energetic, approachable, and capable of thriving under pressure 
  • Committed to delivering world-class service and creating exceptional guest experiences
Requirements: 
  • At least 5 years of management experience in a high-end, fast-paced restaurant or similar setting 
  • Demonstrated success in supporting operations within a high-pressure environment, ideally in central London  

About ALTA: 
Our menu is a tribute to the bustling streets of Northern Spain, bold flavours, innovative twists, and shared plates designed to bring people together. Think mouthwatering pintxos, succulent grilled meats, and fresh seafood, all paired with an eclectic selection of Basque wines, craft beers, and signature cocktails. 

ALTA is setting the stage for a new wave of culinary excellence in London’s dynamic food scene. 

Be part of something extraordinary, Apply now! 

Instagram: https://www.instagram.com/alta.london/ 

ALTA is part of the MAD Restaurants Group, where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background.

Join the ALTA Team – Assistant General Manager Position – £60000 - £65000+ per annum (Depending on experience) 

ALTA brings the lively spirit of asador (grilled meat) restaurants and San Sebastián’s vibrant Basque bars to the heart of Soho’s iconic Kingly Court. Renowned Head Chef, Rob Roy Cameron, formerly of elBulli (Catalonia) and Rodero (Pamplona, Basque region), brings a wealth of culinary expertise to the kitchen. 

As the Assistant General Manager at ALTA, you’ll be responsible for: 
  • You will play a pivotal role in supporting the General Manager and ensuring the smooth running of the restaurant. Your responsibilities will include operational excellence, team leadership, and delivering exceptional guest experiences, while driving profitability and upholding the standards and vision of ALTA. 
  • This role requires a proactive approach, strategic thinking, and the ability to inspire and develop a diverse team. You will help foster a positive, inclusive culture and ensure the restaurant operates to the highest standards of service and efficiency. 
 

Perks & Benefits: 

  • 50% staff dining discount across  ALTA, MOI & DOMU  
  • Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max! 
  • Cycle to work scheme, save on a new bike or Lime / Forest bike subscription 
  • Fantastic Supplier trips & training 
  • Generous opening Referral Bonus, Hourly staff referral - £350, Salaried staff - £700  
  • Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max! 
  • Wellness, mental health, and healthcare perks    
  • Delicious meals provided on shift  
  • Opportunities for growth and professional development within an expanding restaurant group  

What we Look for: 

  • Excellent leadership and interpersonal skills, with the ability to motivate and develop a team 
  • Strong organisational and time-management abilities, ensuring smooth operations during peak periods 
  • A passion for hospitality and delivering outstanding guest experiences 
  • A natural outgoing hospitality professional who loves to interact with people 
  • Excellent communication and organisational skills 
  • Ability to multitask and thrive in a high-energy, fast-paced environment 
  • Prior experience in a busy, high-end restaurant or similar setting 
  • Ability to represent our restaurant with pride and professionalism 
  • Flexibility to respond to a variety of different work situations 
  • Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations 
  • An appreciation of Basque cuisine and culture is a plus, but not essential 
  • Support the General Manager in overseeing daily operations, ensuring efficiency and excellence across all areas 
  • Lead by example, inspiring the team to consistently deliver exceptional guest experiences 
  • Enforce health, safety, and hygiene standards, ensuring compliance with UK regulations 
  • Collaborate with departmental leaders, including the Head Chef and Bar Manager, to ensure service and menu offerings align with ALTA’s brand and standards
Financial Management 
  • Assist in developing and monitoring budgets, ensuring adherence to financial targets and cost controls (labour, food, and beverage) 
  • Analyse key performance metrics and contribute to strategies to maximise revenue and minimise waste 
  • Maintain strong supplier relationships, supporting the procurement of quality products at competitive prices 
Team Development 
  • Play an active role in recruiting, onboarding, and mentoring team members to build a high-performing workforce 
  • Conduct training sessions, performance reviews, and regular team meetings to maintain accountability and encourage development 
  • Promote and champion diversity, equity, and inclusion within the workplace 
Guest Experience 
  • Engage with guests to build meaningful relationships, address feedback, and ensure any concerns are resolved promptly and effectively 
  • Uphold consistency in the guest journey, creating memorable experiences at every touchpoint 
  • Represent the restaurant at industry events and networking opportunities to enhance brand visibility and reputation 
Skills:
  • Strong leadership and interpersonal skills, with the ability to motivate and influence teams at all levels 
  • Excellent financial acumen, including experience with budgets, P&L, and cost management 
  • In-depth understanding of food and beverage operations, coupled with a passion for hospitality 
  • Proficient in restaurant management systems (POS, reservations platforms, and scheduling tools) 

Attributes:

  • A strategic thinker with a hands-on approach to challenges and opportunities 
  • Energetic, approachable, and capable of thriving under pressure 
  • Committed to delivering world-class service and creating exceptional guest experiences
Requirements: 
  • At least 5 years of management experience in a high-end, fast-paced restaurant or similar setting 
  • Demonstrated success in supporting operations within a high-pressure environment, ideally in central London  

About ALTA: 
Our menu is a tribute to the bustling streets of Northern Spain, bold flavours, innovative twists, and shared plates designed to bring people together. Think mouthwatering pintxos, succulent grilled meats, and fresh seafood, all paired with an eclectic selection of Basque wines, craft beers, and signature cocktails. 

ALTA is setting the stage for a new wave of culinary excellence in London’s dynamic food scene. 

Be part of something extraordinary, Apply now! 

Instagram: https://www.instagram.com/alta.london/ 

ALTA is part of the MAD Restaurants Group, where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background.