DEMIPOWER GROUP (DPG) London, England Metropolitan Area

The Demipower Group (DPG) is a rapidly growing and ambitious KFC Franchisee currently operating 119 restaurants across Greater London, Midlands, East Anglia, Home Counties, Western England and Wales.  The Company is a privately-run family business started in 1989 with one store in Hornchurch and we have significantly expanded over the last few years.  We continue to open new restaurants and have an ambitious ongoing plan to upgrade and reimage the existing restaurants in our portfolio.

JOB SIZE

Our District Managers work within the Demipower (DPG) Operations team and have responsibility for between 5 and 10 restaurants leading a team of up to 400. You will part of a team of District Managers, who between them looking after the 119 restaurants across England and Wales and report into a Regional Manager.

The focus of the District Manager role is to provide transformational leadership and high impact coaching in order to support their team to achieve overall unit performance across four key metrics (People, Guest, Sales and Profit) as well as guest satisfaction.  This role will require commercial acumen and the ability to think beyond the core operational elements in order to effectively lead and inspire a team to achieve breakthrough results. 

ABOUT YOU…

We’re looking for motivated, savvy multi-site leaders who can teach us a thing or two. We promise to return the favour. Like us, you believe everyone has the potential to make a difference; you’re passionate about food (especially chicken!) and always putting our guests first. We embrace those who imagine how big something can be, go for breakthrough, and have fun doing it and that’s where you come in.

This role requires leadership ability beyond that of a typical Area Manager, it requires a strategic medium to long term view which translates into:

·         Setting, engaging and executing the area/regional vision

·         Analysing trends and pushing yourself and your team to produce multiple solutions to drive step-change performance

·         Thorough commercial and strategic planning as well as execution

·         In-depth management and operational expertise

·         People focused at all levels – rapport and relationship building as well as more formal team and individual development

·         Influencing skills at all levels of the organisation

·         Ability to work remotely yet establish and maintain lasting relationships throughout the DPG Operations team.

·         Driving the results of each of the restaurants within your area

KNOWLEDGE AND SKILLS REQUIRED

You will have a history of rapid career progression through previous roles, along with a breadth of knowledge and exposure to wider business functions. You will have a proven track record of driving tangible breakthrough results, along with the ambition and desire to take on more senior leadership roles in the future. As a District Manager for our brand, you will be able to demonstrate an ability to lead your team with compassion and authenticity in order to achieve results the right way.

If successful, your remit would cover the following:

People: Our teams are the most important part of our business.

Build people capability across your area through a focus on functional know-how and leadership competencies

·         Partner with your areas People Development Coach to drive laser focused action to cultivate talent and unlock capability

·         Create clear and robust long-term succession plans to grow your areas people capability, often thinking 3 or 4 moves into the future

·         Be able to flex your leadership style to engage with individuals at every level in our business, right from team members through to the management team

·         Have the acute ability to spot, recruit and nurture the very best, high potential talent for our business

·         Dynamically lead your area by leveraging your team’s capability, to support both individual and team growth

·         Be able to clearly analyse area and restaurant performance, in order to identify the root cause of opportunities, and develop strategies to deliver improved results through your team

·         Encourage your team to take full ownership and accountability of results, and follow up through robust performance management

·         Be self-aware of your own strengths and development areas, and show humility when discussing and sharing opportunities

·         Have the ability to engage, communicate and inspire your teams to your shared vision

Guest Experience: Enhance our guest experience and lead the restaurant standards revolution

·         Lead the focus on guest experience, to elevate our business as a ‘Fast Good’ QSR brand, by ensuring your teams deliver world-class service to every one of our restaurant guests

·         Lead from the front by role modelling guest engagement and interaction, both in and out of the restaurant

·         Utilise our Guest reporting tools to understand the key drivers and blockers for guest experience in your restaurant portfolio, and develop appropriate tactics to resolve opportunity areas

·         Work in partnership with our external guest service partners to enhance our guest experience in restaurants, and remedy issues whenever they occur

·         Partner with internal guests (HR, Asset Protection, Development, Training) to improve area and business performance

·         Challenge processes and activities to make our operations “simpler, better, and smarter” for our guests and teams in restaurants

·         Ensure we deliver industry leading standards with respect to both Health & Safety and Food Safety regulations in our restaurants

·         Ensure we run great restaurants by achieving consistent pass ratings on ROCC, our internal audit process

·         Effectively manage your portfolio to ensure restaurants don’t present a risk to our brand, and where they do, lead immediate and impactful actions to quickly fix

Business: Strengthen and boost the progression of our already rapidly growing business.

·         Have a maniacal focus on driving sustainable profit growth across all profit metrics

·         Have the ability to identify and develop commercial action plans that drive sustainable sales growth for the business

·         Ensure a sales culture at all levels, with a specific focus towards our sales enabling metrics (or FADS); Forecasting, Product Availability, Deployment, Speed of service.

·         Support with the growth of new revenue streams such as home delivery, and leverage relationships in both our delivery team and external partners to grow fast

·         Exceed all hurdle targets for new store openings and image enhancements, including the support of new asset types such as ‘smallbox’ which unlock market accessibility

EXPERIENCE:

·         You will have significant experience in hospitality preferably in the QSR sector

·         Enjoy working in a team environment

·         Strong communication and negotiation skills

·         Be able to demonstrate enviable P&L success

·         Have proven success in developing people

·         Strong drive to inspire, motivate and engage others, celebrating the successes of your team

·         Ability to dream big by driving and maximising commercial opportunities

·         Must have a full UK driving licence

·         Ability to work with people of various disciplines at all levels within an organisation

·         A strong and proven drive for results

BENEFITS/COMPENSATION

·         Competitive Salary

·         Performance related bonus

·         Company pension scheme

·         Employee discount scheme

·         Company car or cash equivalent

·         Free meals when working

If this role sounds like you, please send your CV to richard.campbell@demipower.com

At Demipower we celebrate Inclusion and Equality; we believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do.

DEMIPOWER GROUP (DPG) London, England Metropolitan Area

The Demipower Group (DPG) is a rapidly growing and ambitious KFC Franchisee currently operating 119 restaurants across Greater London, Midlands, East Anglia, Home Counties, Western England and Wales.  The Company is a privately-run family business started in 1989 with one store in Hornchurch and we have significantly expanded over the last few years.  We continue to open new restaurants and have an ambitious ongoing plan to upgrade and reimage the existing restaurants in our portfolio.

JOB SIZE

Our District Managers work within the Demipower (DPG) Operations team and have responsibility for between 5 and 10 restaurants leading a team of up to 400. You will part of a team of District Managers, who between them looking after the 119 restaurants across England and Wales and report into a Regional Manager.

The focus of the District Manager role is to provide transformational leadership and high impact coaching in order to support their team to achieve overall unit performance across four key metrics (People, Guest, Sales and Profit) as well as guest satisfaction.  This role will require commercial acumen and the ability to think beyond the core operational elements in order to effectively lead and inspire a team to achieve breakthrough results. 

ABOUT YOU…

We’re looking for motivated, savvy multi-site leaders who can teach us a thing or two. We promise to return the favour. Like us, you believe everyone has the potential to make a difference; you’re passionate about food (especially chicken!) and always putting our guests first. We embrace those who imagine how big something can be, go for breakthrough, and have fun doing it and that’s where you come in.

This role requires leadership ability beyond that of a typical Area Manager, it requires a strategic medium to long term view which translates into:

·         Setting, engaging and executing the area/regional vision

·         Analysing trends and pushing yourself and your team to produce multiple solutions to drive step-change performance

·         Thorough commercial and strategic planning as well as execution

·         In-depth management and operational expertise

·         People focused at all levels – rapport and relationship building as well as more formal team and individual development

·         Influencing skills at all levels of the organisation

·         Ability to work remotely yet establish and maintain lasting relationships throughout the DPG Operations team.

·         Driving the results of each of the restaurants within your area

KNOWLEDGE AND SKILLS REQUIRED

You will have a history of rapid career progression through previous roles, along with a breadth of knowledge and exposure to wider business functions. You will have a proven track record of driving tangible breakthrough results, along with the ambition and desire to take on more senior leadership roles in the future. As a District Manager for our brand, you will be able to demonstrate an ability to lead your team with compassion and authenticity in order to achieve results the right way.

If successful, your remit would cover the following:

People: Our teams are the most important part of our business.

Build people capability across your area through a focus on functional know-how and leadership competencies

·         Partner with your areas People Development Coach to drive laser focused action to cultivate talent and unlock capability

·         Create clear and robust long-term succession plans to grow your areas people capability, often thinking 3 or 4 moves into the future

·         Be able to flex your leadership style to engage with individuals at every level in our business, right from team members through to the management team

·         Have the acute ability to spot, recruit and nurture the very best, high potential talent for our business

·         Dynamically lead your area by leveraging your team’s capability, to support both individual and team growth

·         Be able to clearly analyse area and restaurant performance, in order to identify the root cause of opportunities, and develop strategies to deliver improved results through your team

·         Encourage your team to take full ownership and accountability of results, and follow up through robust performance management

·         Be self-aware of your own strengths and development areas, and show humility when discussing and sharing opportunities

·         Have the ability to engage, communicate and inspire your teams to your shared vision

Guest Experience: Enhance our guest experience and lead the restaurant standards revolution

·         Lead the focus on guest experience, to elevate our business as a ‘Fast Good’ QSR brand, by ensuring your teams deliver world-class service to every one of our restaurant guests

·         Lead from the front by role modelling guest engagement and interaction, both in and out of the restaurant

·         Utilise our Guest reporting tools to understand the key drivers and blockers for guest experience in your restaurant portfolio, and develop appropriate tactics to resolve opportunity areas

·         Work in partnership with our external guest service partners to enhance our guest experience in restaurants, and remedy issues whenever they occur

·         Partner with internal guests (HR, Asset Protection, Development, Training) to improve area and business performance

·         Challenge processes and activities to make our operations “simpler, better, and smarter” for our guests and teams in restaurants

·         Ensure we deliver industry leading standards with respect to both Health & Safety and Food Safety regulations in our restaurants

·         Ensure we run great restaurants by achieving consistent pass ratings on ROCC, our internal audit process

·         Effectively manage your portfolio to ensure restaurants don’t present a risk to our brand, and where they do, lead immediate and impactful actions to quickly fix

Business: Strengthen and boost the progression of our already rapidly growing business.

·         Have a maniacal focus on driving sustainable profit growth across all profit metrics

·         Have the ability to identify and develop commercial action plans that drive sustainable sales growth for the business

·         Ensure a sales culture at all levels, with a specific focus towards our sales enabling metrics (or FADS); Forecasting, Product Availability, Deployment, Speed of service.

·         Support with the growth of new revenue streams such as home delivery, and leverage relationships in both our delivery team and external partners to grow fast

·         Exceed all hurdle targets for new store openings and image enhancements, including the support of new asset types such as ‘smallbox’ which unlock market accessibility

EXPERIENCE:

·         You will have significant experience in hospitality preferably in the QSR sector

·         Enjoy working in a team environment

·         Strong communication and negotiation skills

·         Be able to demonstrate enviable P&L success

·         Have proven success in developing people

·         Strong drive to inspire, motivate and engage others, celebrating the successes of your team

·         Ability to dream big by driving and maximising commercial opportunities

·         Must have a full UK driving licence

·         Ability to work with people of various disciplines at all levels within an organisation

·         A strong and proven drive for results

BENEFITS/COMPENSATION

·         Competitive Salary

·         Performance related bonus

·         Company pension scheme

·         Employee discount scheme

·         Company car or cash equivalent

·         Free meals when working

If this role sounds like you, please send your CV to richard.campbell@demipower.com

At Demipower we celebrate Inclusion and Equality; we believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do.