Bartender

We are looking for talented beverage professionals for Anything At All with cocktail experience and a passion for food. The primary role of a Bartender is to effectively serve food and beverage selections to our guests. Their job duties require style and service attributes that are key to creating a positive guest experience.

Essential Duties and Responsibilities

• Deliver excellent customer service in an efficient manner.
• Accurately record and enter all food and beverage items into Toast/POS System.
• Knowledge of all beverage menus, brand selections, prices, and garnishes.
• Knowledge of Roosevelt Island and general local area information.
• Attend scheduled training sessions
• Specific detailed knowledge of cocktails, spirits, wine, and beer selections
• Maximize sales by using menu knowledge and suggestive selling techniques.
• Conduct self in a professional manner with the awareness that all actions and communications are within guest view.
• Maintain cleanliness of lounge and service areas and ensure work area is orderly and properly stocked.
• Maintain portion control standards when pouring drinks.
• Complete assigned duties within each shift, including daily cash handling, and close-out procedures.
• Properly manage a cash bank in accordance with policies and procedures.
• Responsible for collecting accurate payments from the guest and depositing the exact amount of sales.
• Check guest identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Ensure a reasonable effort is made in preventing a guest from being intoxicated.
• Maintain appearance and uniform standards.
• Develop and maintain positive communication and teamwork with all co-workers and supervisors.
• Handle all guest service issues in an immediate and professional manner.
• Other duties as assigned.

Knowledge and Skills

Competencies:
To ensure successful performance, an individual should demonstrate the following.

Customer Service: Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Manages difficult or emotional customer situations. Responds promptly to customer needs. Responds to requests for service and assistance. Meets commitments.

Problem Solving: Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem-solving situations and uses reason when dealing with emotional topics.

Interpersonal Skills: Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to ideas and tries new things.

Communication: Speak with others using clear and professional language to ensure a positive experience for fellow employees and guests. Listens carefully and gets clarification if necessary. Able to read and interpret written information.

Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to team views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Able to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.

Ethics: Treats fellow employees with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethics. Upholds organizational values.

Professionalism: Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows all policies and procedures. .

Productivity: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Meets productivity standards. Completes work in a timely manner. Strives to increase productivity. Works quickly, but maintains attention to detail.

Safety and Security: Observes safety and security procedures. Reports potentially unsafe conditions. Uses equipment and materials properly. Immediately reports any injury to Supervisor/Manager and Security.

Adaptability: Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality: Is consistently at work and on time. Follows proper procedures when calling off work. Arrives at meetings and appointments on time.

Dependability: Follows instructions and responds to management direction. Takes responsibility for own actions. Completes tasks on time or notifies the appropriate person with an alternate plan.

Physical Demands and Work Environment

The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 25 pounds or more. Specific sensory abilities required by this job include sight, taste, smell, and hearing.

While performing the duties of this job, the employee is occasionally exposed to raw meat, moving mechanical parts, airborne particles, hazardous materials, and the risk of electrical shock. The noise level in the work environment is moderate to loud.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will possess the skills aptitudes, and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

Meal Plan NYC LLC is an equal opportunity employer and is committed to creating an inclusive environment for all employees. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We are looking for talented beverage professionals for Anything At All with cocktail experience and a passion for food. The primary role of a Bartender is to effectively serve food and beverage selections to our guests. Their job duties require style and service attributes that are key to creating a positive guest experience.

Essential Duties and Responsibilities

• Deliver excellent customer service in an efficient manner.
• Accurately record and enter all food and beverage items into Toast/POS System.
• Knowledge of all beverage menus, brand selections, prices, and garnishes.
• Knowledge of Roosevelt Island and general local area information.
• Attend scheduled training sessions
• Specific detailed knowledge of cocktails, spirits, wine, and beer selections
• Maximize sales by using menu knowledge and suggestive selling techniques.
• Conduct self in a professional manner with the awareness that all actions and communications are within guest view.
• Maintain cleanliness of lounge and service areas and ensure work area is orderly and properly stocked.
• Maintain portion control standards when pouring drinks.
• Complete assigned duties within each shift, including daily cash handling, and close-out procedures.
• Properly manage a cash bank in accordance with policies and procedures.
• Responsible for collecting accurate payments from the guest and depositing the exact amount of sales.
• Check guest identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Ensure a reasonable effort is made in preventing a guest from being intoxicated.
• Maintain appearance and uniform standards.
• Develop and maintain positive communication and teamwork with all co-workers and supervisors.
• Handle all guest service issues in an immediate and professional manner.
• Other duties as assigned.

Knowledge and Skills

Competencies:
To ensure successful performance, an individual should demonstrate the following.

Customer Service: Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Manages difficult or emotional customer situations. Responds promptly to customer needs. Responds to requests for service and assistance. Meets commitments.

Problem Solving: Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem-solving situations and uses reason when dealing with emotional topics.

Interpersonal Skills: Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to ideas and tries new things.

Communication: Speak with others using clear and professional language to ensure a positive experience for fellow employees and guests. Listens carefully and gets clarification if necessary. Able to read and interpret written information.

Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to team views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Able to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.

Ethics: Treats fellow employees with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethics. Upholds organizational values.

Professionalism: Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows all policies and procedures. .

Productivity: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Meets productivity standards. Completes work in a timely manner. Strives to increase productivity. Works quickly, but maintains attention to detail.

Safety and Security: Observes safety and security procedures. Reports potentially unsafe conditions. Uses equipment and materials properly. Immediately reports any injury to Supervisor/Manager and Security.

Adaptability: Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality: Is consistently at work and on time. Follows proper procedures when calling off work. Arrives at meetings and appointments on time.

Dependability: Follows instructions and responds to management direction. Takes responsibility for own actions. Completes tasks on time or notifies the appropriate person with an alternate plan.

Physical Demands and Work Environment

The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 25 pounds or more. Specific sensory abilities required by this job include sight, taste, smell, and hearing.

While performing the duties of this job, the employee is occasionally exposed to raw meat, moving mechanical parts, airborne particles, hazardous materials, and the risk of electrical shock. The noise level in the work environment is moderate to loud.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will possess the skills aptitudes, and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

Meal Plan NYC LLC is an equal opportunity employer and is committed to creating an inclusive environment for all employees. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.