General Assistant – The Brackenrigg Inn | by Another Place, The Lake

Local food and drink, contemporary en-suite rooms, roaring fires and lively conversation await for guests, locals and walkers in our relaxed and inviting Cumbrian pub.

Acquired by Another Place hotel collection, and an extension to the experience at Another Place, The Lake, The Brackenrigg Inn captures the ethos from The Lake hotel and extends it to a vibrant and inviting pub with rooms - where warm hospitality and contemporary comfort combine with views over Ullswater and the fells.

As a member of our team, you’ll work alongside likeminded individuals who support each other and prioritise happiness, in every interaction, for our guests and team alike. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest’s holiday. Our three core values - We Care, We Notice, We Change – show what it means to work for a hotel which goes above and beyond for our team and guests.

Our General Assistant role:

We’re looking for a General Assistant to assist our team at The Brackenrigg Inn. You’ll live and breathe hospitality, become an advocate for our variety of locally sourced food and drink, and be an essential component to all the aspects that go into making a pub busy operation run like clockwork.

In return, you’ll find yourself in a supportive group of likeminded people with a shared outlook on life, where friendship, connection, flexibility, variety and challenge make every working day worthwhile.

This is a full-time position on a zero-hour contract.

As our General Assistant you’ll be:

• Assisting with day-to-day pub operations.
• Serving customers with a smile and providing great hospitality.
• Helping behind the bar and on the floor as needed.
• Keeping the pub clean, tidy, and welcoming.
• Supporting kitchen/food service during busy times.
• Polishing cutlery ready for our bar and waiting teams to use.
• Cleaning and sanitising our kitchens and back of house corridor floors.
• Washing and polishing glasses.
• Making sure our bar is fully stocked.
• Working in all areas of the restaurant and bar.
• Keeping your surrounding working area clean, tidy and organised.
• Working together as part of our committed, efficient and dynamic team.

Job skills and requirements:

• A friendly and outgoing personality
• Reliable and responsible
• A passion for providing the best customer service possible
• A strong attention to detail
• The ability to remain calm under pressure
• Good communication skills
• A well-rounded, positive team player

 What we’ll offer you in return:

• A relaxed, professional place to work in a beautiful location
• Excellent career prospects in an ever-expanding organisation
• Special rates for you and your friends & family to stay at Another Place, SeaSpace, and Watergate Bay Hotels
• Team discounts on treatments in Swim Club
• Discounts for you and your friends & family to eat at our restaurants: at The Brackenrigg Inn, Rampsbeck, Living Space and Glasshouse
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances

From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located in the Lake District National Park, you'll never be short on inspiration.

If you would love to join us as our General Assistant, apply now and be part of our journey at The Brackenrigg Inn, a wonderful place to work. 

General Assistant – The Brackenrigg Inn | by Another Place, The Lake

Local food and drink, contemporary en-suite rooms, roaring fires and lively conversation await for guests, locals and walkers in our relaxed and inviting Cumbrian pub.

Acquired by Another Place hotel collection, and an extension to the experience at Another Place, The Lake, The Brackenrigg Inn captures the ethos from The Lake hotel and extends it to a vibrant and inviting pub with rooms - where warm hospitality and contemporary comfort combine with views over Ullswater and the fells.

As a member of our team, you’ll work alongside likeminded individuals who support each other and prioritise happiness, in every interaction, for our guests and team alike. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest’s holiday. Our three core values - We Care, We Notice, We Change – show what it means to work for a hotel which goes above and beyond for our team and guests.

Our General Assistant role:

We’re looking for a General Assistant to assist our team at The Brackenrigg Inn. You’ll live and breathe hospitality, become an advocate for our variety of locally sourced food and drink, and be an essential component to all the aspects that go into making a pub busy operation run like clockwork.

In return, you’ll find yourself in a supportive group of likeminded people with a shared outlook on life, where friendship, connection, flexibility, variety and challenge make every working day worthwhile.

This is a full-time position on a zero-hour contract.

As our General Assistant you’ll be:

• Assisting with day-to-day pub operations.
• Serving customers with a smile and providing great hospitality.
• Helping behind the bar and on the floor as needed.
• Keeping the pub clean, tidy, and welcoming.
• Supporting kitchen/food service during busy times.
• Polishing cutlery ready for our bar and waiting teams to use.
• Cleaning and sanitising our kitchens and back of house corridor floors.
• Washing and polishing glasses.
• Making sure our bar is fully stocked.
• Working in all areas of the restaurant and bar.
• Keeping your surrounding working area clean, tidy and organised.
• Working together as part of our committed, efficient and dynamic team.

Job skills and requirements:

• A friendly and outgoing personality
• Reliable and responsible
• A passion for providing the best customer service possible
• A strong attention to detail
• The ability to remain calm under pressure
• Good communication skills
• A well-rounded, positive team player

 What we’ll offer you in return:

• A relaxed, professional place to work in a beautiful location
• Excellent career prospects in an ever-expanding organisation
• Special rates for you and your friends & family to stay at Another Place, SeaSpace, and Watergate Bay Hotels
• Team discounts on treatments in Swim Club
• Discounts for you and your friends & family to eat at our restaurants: at The Brackenrigg Inn, Rampsbeck, Living Space and Glasshouse
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances

From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located in the Lake District National Park, you'll never be short on inspiration.

If you would love to join us as our General Assistant, apply now and be part of our journey at The Brackenrigg Inn, a wonderful place to work.