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Assistant Manager

Location
Summary
Assistant Manager
Salary £25000 - £28000 / Year
Plus Bonus
Schedule Full Time
Experience Minimum 2 years of experience
Location Manchester, UK

Assistant Manager


Description

Archie’s Assistant Manager


Want to join the Archie’s Family and become a valued member of our Front of House Leadership team?

 

Archies has a 5-star-studded appeal and has become a recognised and admired place to be, with a creative and unique menu, as well as building such an edgy and vibrant, cool place to dine and hang out, Archie's is on a mission to provide the most unique and exciting menu whilst also striving to deliver the best quality service to all our loyal fans and customers.

 

Sooooo…. if “Kahuna burger” is not for you and “Royales with cheese” don’t hit the spot it is time to join the Archie’s family.

 

We are on the lookout for  superstar Managers of the future to join our iconic business which currently boasts sites across Manchester as well as Birmingham, Liverpool and Leeds. There are also more on the way to as we look to expand so there is no better time to get on board.

 

Previous leadership experience within hospitality is required however this does not necessarily have to be in an Assistant Manager role, if you were a strong Supervisor or Team Leader this should not stop you from applying for this opportunity to join Archie’s, if you can demonstrate a can-do, level headed-customer focused attitude and willingness to learn we’ll teach you the rest… no one else does it the Archie’s way anyway!

 

As an Assistant Manager you will work closely with the General manager and the rest of the management team to help grow sales and deliver profit. An Assistant Manager’s role within any Archie’s store is to stand in for the General Manager as required, lead from the front and create the best possible experience for our customers in terms of atmosphere, vibrancy and cleanliness.

 

We can offer great rates of pay, employee benefits, and lovely work environment.


     Pay: £25,000 - £28,000

     Contractual Hours: 40 hours per week

     Location: Mancheser

     Assistant Managers will be expected to work shift patterns that include late evenings and weekends.


Benefits of working for Archie’s as an Assistant Manager.


     Quarterly paid bonus if you achieve store targets 

     A free meal on every shift +30% discount in ALL Archie’s sites for you and your guests

     Top notch training and real opportunities for career progression

     More sociable hours due to operational hours of Manchester Arndale, however this can change to meet the needs of the business. 

Plus more to come….


An Assistant Manager’s responsibilities include maintaining high levels of productivity, food and customer-service standards.

 

To be successful in this role, you’ll need management skills and be experience in a fast paced hospitality environment. Applicants should be confident in managing both front and back of house. It is important that you are confident in overseeing the main floor, to encourage upselling, checking-in with customers to obtain feedback and balance seating capacity during varying levels of trade. Back of house management experience is also important as you will be playing an active role in Health & Safety and food hygiene practices. As an Assistant Manager at Archie’s you will also be assisting in the recruitment of both back and front team members, set work schedules and organise the team.


We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure operations run smoothly and customers have a superb experience while visiting Archie’s.

 

All Managers are required to undergo a DBS which will be processed at the offer stage.

 

What can Archie’s do for you?

 

Archie’s is only as good as it’s people, as a face and voice of our business we need you to bring your own individual dynamic to the Management team to motivate and energise your team and make every customer feel appreciated. At Archie’s it is all about making guests feel at home whilst enjoying our handmade Burgers, famous Shakes and ridiculously indulgent Waffles.


We want every single customer to enjoy the unique experience that only Archie’s can offer. We also want you to feel every bit as special as our customers. As a reward for hard work and enthusiasm, our L&D/ HR teams and your Manager will strive to support you by developing your skills to provide you with the tools to become an Archie’s legend.

Assistant Manager responsibilities include:


  •       Co-ordinate the day-to-day operations within your store in the absence of the General manager
  •       Follow all cash handling procedures in place
  •       Co-accountability for overall business performance which includes sales, stock & labour
  •       Delivering superior service and maximising customer satisfaction
  •       Responding efficiently and accurately to resolve customer dissatisfaction in a timely manner
  •       Organise and supervise shifts and always striving for perfection
  •       Ensure compliance with sanitation and safety regulations is met, completing all daily & weekly checklists
  •       Ensure all of our customers receive food and drink prepared to brand standards
  •       Control operational costs and identify measures to reduce waste
  •       Promote the brand in the local community through word-of-mouth and restaurant events
  •       Promote the brand, bringing innovative idea’s to Archie’s. Promoting your business, standing out from the competition including social media ads & promotions
  •       Motivate, mentor and provide feedback to your team members & team leaders to achieve store targets set
  •       Implement policies that will maintain future operations at Archie’s
  •       Overseeing investigations with support from Archie’s Human Resources team (full training will be provided don’t worry we don’t need an HR guru)

 

Requirements and skills


  •       Proven experience as an Assistant Manager, Supervisor, Team Leader or similar role
  •       An experienced Hospitality leader who is looking to take the next step in their career journey
  •       Proven customer service experience in a management role
  •       Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff
  •       Familiarity with restaurant management software in their previous role
  •       Strong leadership, motivational and people skills
  •       The hunger to learn, develop and progress


What do we want from you?

      

  • Wanting to go the extra mile to make a difference to our customers day, meal or experience
  •       To be a team player, helpful and caring to our team and customers
  •       Be willing to learn, have a positive can do attitude and not be afraid to ask questions
  •       Have a passion for hospitality, fresh food and people
  •       You are resilient, calm and work well under pressure
  •       Solution focused and think outside the box to achieve results


Have you heard about the burger that couldn’t stop making jokes?

…. It was on a roll ?

 

We would also be interested in speaking with you with a view to becoming an Assistant Manager with Archie’s if you have the following experience: Hospitality Front of House Team Leader, Front of House Supervisor, Back of House Team Leader/ Supervisor looking to move into a Front of House role, Team Leader. 

Archie’s Assistant Manager


Want to join the Archie’s Family and become a valued member of our Front of House Leadership team?

 

Archies has a 5-star-studded appeal and has become a recognised and admired place to be, with a creative and unique menu, as well as building such an edgy and vibrant, cool place to dine and hang out, Archie's is on a mission to provide the most unique and exciting menu whilst also striving to deliver the best quality service to all our loyal fans and customers.

 

Sooooo…. if “Kahuna burger” is not for you and “Royales with cheese” don’t hit the spot it is time to join the Archie’s family.

 

We are on the lookout for  superstar Managers of the future to join our iconic business which currently boasts sites across Manchester as well as Birmingham, Liverpool and Leeds. There are also more on the way to as we look to expand so there is no better time to get on board.

 

Previous leadership experience within hospitality is required however this does not necessarily have to be in an Assistant Manager role, if you were a strong Supervisor or Team Leader this should not stop you from applying for this opportunity to join Archie’s, if you can demonstrate a can-do, level headed-customer focused attitude and willingness to learn we’ll teach you the rest… no one else does it the Archie’s way anyway!

 

As an Assistant Manager you will work closely with the General manager and the rest of the management team to help grow sales and deliver profit. An Assistant Manager’s role within any Archie’s store is to stand in for the General Manager as required, lead from the front and create the best possible experience for our customers in terms of atmosphere, vibrancy and cleanliness.

 

We can offer great rates of pay, employee benefits, and lovely work environment.


     Pay: £25,000 - £28,000

     Contractual Hours: 40 hours per week

     Location: Mancheser

     Assistant Managers will be expected to work shift patterns that include late evenings and weekends.


Benefits of working for Archie’s as an Assistant Manager.


     Quarterly paid bonus if you achieve store targets 

     A free meal on every shift +30% discount in ALL Archie’s sites for you and your guests

     Top notch training and real opportunities for career progression

     More sociable hours due to operational hours of Manchester Arndale, however this can change to meet the needs of the business. 

Plus more to come….


An Assistant Manager’s responsibilities include maintaining high levels of productivity, food and customer-service standards.

 

To be successful in this role, you’ll need management skills and be experience in a fast paced hospitality environment. Applicants should be confident in managing both front and back of house. It is important that you are confident in overseeing the main floor, to encourage upselling, checking-in with customers to obtain feedback and balance seating capacity during varying levels of trade. Back of house management experience is also important as you will be playing an active role in Health & Safety and food hygiene practices. As an Assistant Manager at Archie’s you will also be assisting in the recruitment of both back and front team members, set work schedules and organise the team.


We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure operations run smoothly and customers have a superb experience while visiting Archie’s.

 

All Managers are required to undergo a DBS which will be processed at the offer stage.

 

What can Archie’s do for you?

 

Archie’s is only as good as it’s people, as a face and voice of our business we need you to bring your own individual dynamic to the Management team to motivate and energise your team and make every customer feel appreciated. At Archie’s it is all about making guests feel at home whilst enjoying our handmade Burgers, famous Shakes and ridiculously indulgent Waffles.


We want every single customer to enjoy the unique experience that only Archie’s can offer. We also want you to feel every bit as special as our customers. As a reward for hard work and enthusiasm, our L&D/ HR teams and your Manager will strive to support you by developing your skills to provide you with the tools to become an Archie’s legend.

Assistant Manager responsibilities include:


  •       Co-ordinate the day-to-day operations within your store in the absence of the General manager
  •       Follow all cash handling procedures in place
  •       Co-accountability for overall business performance which includes sales, stock & labour
  •       Delivering superior service and maximising customer satisfaction
  •       Responding efficiently and accurately to resolve customer dissatisfaction in a timely manner
  •       Organise and supervise shifts and always striving for perfection
  •       Ensure compliance with sanitation and safety regulations is met, completing all daily & weekly checklists
  •       Ensure all of our customers receive food and drink prepared to brand standards
  •       Control operational costs and identify measures to reduce waste
  •       Promote the brand in the local community through word-of-mouth and restaurant events
  •       Promote the brand, bringing innovative idea’s to Archie’s. Promoting your business, standing out from the competition including social media ads & promotions
  •       Motivate, mentor and provide feedback to your team members & team leaders to achieve store targets set
  •       Implement policies that will maintain future operations at Archie’s
  •       Overseeing investigations with support from Archie’s Human Resources team (full training will be provided don’t worry we don’t need an HR guru)

 

Requirements and skills


  •       Proven experience as an Assistant Manager, Supervisor, Team Leader or similar role
  •       An experienced Hospitality leader who is looking to take the next step in their career journey
  •       Proven customer service experience in a management role
  •       Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff
  •       Familiarity with restaurant management software in their previous role
  •       Strong leadership, motivational and people skills
  •       The hunger to learn, develop and progress


What do we want from you?

      

  • Wanting to go the extra mile to make a difference to our customers day, meal or experience
  •       To be a team player, helpful and caring to our team and customers
  •       Be willing to learn, have a positive can do attitude and not be afraid to ask questions
  •       Have a passion for hospitality, fresh food and people
  •       You are resilient, calm and work well under pressure
  •       Solution focused and think outside the box to achieve results


Have you heard about the burger that couldn’t stop making jokes?

…. It was on a roll ?

 

We would also be interested in speaking with you with a view to becoming an Assistant Manager with Archie’s if you have the following experience: Hospitality Front of House Team Leader, Front of House Supervisor, Back of House Team Leader/ Supervisor looking to move into a Front of House role, Team Leader. 


Details
Salary £25000 - £28000 / Year
Plus Bonus
Schedule Full Time
Experience Minimum 2 years of experience
Location Manchester, UK

Skills
Fast-Paced Experience
By applying you confirm you have these skills.


Manchester, UK