Laundry Supervisor

Laundry Supervisor
Ardencote Manor - Hiddenwell | Luxury Wellness Retreat
Full-Time | Permanent
Salary: £28,000 per annum
Estimated Start Date: 23 November 2026 

Join our Housekeeping team and help us deliver an exceptional guest experience 

We’re looking for a Laundry Supervisor to play an important role within our Housekeeping team. You’ll help make sure our bedrooms and housekeeping areas have everything they need, with clean linen, fresh towels and robes available throughout the day 

This is a hands-on, active role that’s ideal for someone who is organised, reliable and takes pride in maintaining high standards 

What you’ll be doing 

• Managing the movement and availability of bed linen, towels and robes throughout the hotel
• Making sure housekeeping and linen trolleys are ready in the correct areas
• Keeping housekeeping cupboards clean, organised and well stocked
• Stripping linen, towels and robes from departure bedrooms
• Collecting dirty linen and taking it to the appropriate laundry areas
• Separating towels and robes ready for washing
• Delivering clean linen, towels and robes to the required floors throughout the day
• Checking linen deliveries against delivery notes and reporting any discrepancies
• Washing, refilling and distributing guest water bottles
• Collecting empty bottles and glasses from corridors and returning them to the correct areas
• Removing room service trays and returning them to the kitchen
• Reporting any housekeeping issues, including spillages, breakages or rooms requiring additional attention
• Making sure corridors are clean, clear and guest-ready at the end of each shift
• Preparing water bottles and trolleys ready for the following day

• Must have a great eye for detail and takes pride in high standards
• Must be organised and able to prioritise tasks throughout a busy shift
• Must enjoy being part of a team
• Must be reliable, proactive and happy working in a hands-on role
• Must understand the importance of cleanliness and presentation
• Must be comfortable with the physical nature of the role, including moving linen and trolleys 

Our Values

Everything we do is underpinned by our Hiddenwell values: 

Integrity – We act professionally, responsibly and do the right thing.

Excellence – We take pride in the details and continually strive for exceptional standards.

Teamwork – We support one another and work together to create the best possible experience.

Respect – We treat our guests and colleagues with courtesy, fairness and professionalism.

Commitment – We take ownership, follow things through and always look for ways to improve.

If you’re passionate about creating beautifully presented spaces, enjoy supporting a team and want to play an important part in delivering memorable guest experiences, we’d love to hear from you 

Previous experience in housekeeping, laundry or hospitality would be an advantage, but a positive attitude and willingness to learn are just as important

 Additional Information 

·         Full-Time position working 5 out of 7 days per week - including weekends and public holidays

·         Shift Patterns: 7am - 3pm, 12pm - 8pm, 2pm - 10pm

·         40 hours per week

·         Salary: £ 28,000 per annum

·         Applicants must have the legal right to work in the UK at the time of application and throughout their employment. Please note that we are unable to provide visa sponsorship now or in the future for this position 

What We Offer 

• Complimentary Spa Day on work anniversaries at any of our company spas
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities 

Join Hiddenwell 

At Hiddenwell, we believe exceptional guest experiences begin with exceptional people 

If you’re passionate about high standards, enjoy working as part of a team and love the feeling of getting every detail just right, we’d love to hear from you 

Apply today and become part of the Hiddenwell journey

Laundry Supervisor
Ardencote Manor - Hiddenwell | Luxury Wellness Retreat
Full-Time | Permanent
Salary: £28,000 per annum
Estimated Start Date: 23 November 2026 

Join our Housekeeping team and help us deliver an exceptional guest experience 

We’re looking for a Laundry Supervisor to play an important role within our Housekeeping team. You’ll help make sure our bedrooms and housekeeping areas have everything they need, with clean linen, fresh towels and robes available throughout the day 

This is a hands-on, active role that’s ideal for someone who is organised, reliable and takes pride in maintaining high standards 

What you’ll be doing 

• Managing the movement and availability of bed linen, towels and robes throughout the hotel
• Making sure housekeeping and linen trolleys are ready in the correct areas
• Keeping housekeeping cupboards clean, organised and well stocked
• Stripping linen, towels and robes from departure bedrooms
• Collecting dirty linen and taking it to the appropriate laundry areas
• Separating towels and robes ready for washing
• Delivering clean linen, towels and robes to the required floors throughout the day
• Checking linen deliveries against delivery notes and reporting any discrepancies
• Washing, refilling and distributing guest water bottles
• Collecting empty bottles and glasses from corridors and returning them to the correct areas
• Removing room service trays and returning them to the kitchen
• Reporting any housekeeping issues, including spillages, breakages or rooms requiring additional attention
• Making sure corridors are clean, clear and guest-ready at the end of each shift
• Preparing water bottles and trolleys ready for the following day

• Must have a great eye for detail and takes pride in high standards
• Must be organised and able to prioritise tasks throughout a busy shift
• Must enjoy being part of a team
• Must be reliable, proactive and happy working in a hands-on role
• Must understand the importance of cleanliness and presentation
• Must be comfortable with the physical nature of the role, including moving linen and trolleys 

Our Values

Everything we do is underpinned by our Hiddenwell values: 

Integrity – We act professionally, responsibly and do the right thing.

Excellence – We take pride in the details and continually strive for exceptional standards.

Teamwork – We support one another and work together to create the best possible experience.

Respect – We treat our guests and colleagues with courtesy, fairness and professionalism.

Commitment – We take ownership, follow things through and always look for ways to improve.

If you’re passionate about creating beautifully presented spaces, enjoy supporting a team and want to play an important part in delivering memorable guest experiences, we’d love to hear from you 

Previous experience in housekeeping, laundry or hospitality would be an advantage, but a positive attitude and willingness to learn are just as important

 Additional Information 

·         Full-Time position working 5 out of 7 days per week - including weekends and public holidays

·         Shift Patterns: 7am - 3pm, 12pm - 8pm, 2pm - 10pm

·         40 hours per week

·         Salary: £ 28,000 per annum

·         Applicants must have the legal right to work in the UK at the time of application and throughout their employment. Please note that we are unable to provide visa sponsorship now or in the future for this position 

What We Offer 

• Complimentary Spa Day on work anniversaries at any of our company spas
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities 

Join Hiddenwell 

At Hiddenwell, we believe exceptional guest experiences begin with exceptional people 

If you’re passionate about high standards, enjoy working as part of a team and love the feeling of getting every detail just right, we’d love to hear from you 

Apply today and become part of the Hiddenwell journey