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Guest Relations Executive
Fairmont Windsor Park
Guest Relations Executive
Fairmont Windsor Park
Full Time
1
Year
Experience
Competitive salary
Full Time
1
Year
Experience
Competitive salary
Skills
Fluent in English
Description
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
Free meals on duty.
Uniform offered and dry cleaned.
Complimentary on-site parking is available whilst on duty.
Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
Discounted employee friends & family rates at Arora Hotels.
Food and beverage discounts.
Christmas gifts and employee parties
Introduce a friend scheme
Cycle 2 work scheme.
UK attraction discounts @ Merlin Entertainments.
Taste card.
Life assurance scheme.
Wage stream.
Employee assistance programme.
Arora star employee recognition.
Long service recognition award.
About us...
Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A bit about what you will do...
Guest Relations executives in our team are passionate about creating an exceptional experiences for our guests.
Welcoming VIPs, such as heads of state, royalty, and celebrities in a warm, friendly, and professional way.
Main point of contact for our guests throughout their stay, providing outstanding customer service.
Promptly and courteously addressing their inquiries, requests, and concerns of our guests.
Ensuring guest’s stay in the hotel exceeds their expectations.
More about you...
providing high quality service comes naturally to you.
Dedicated to creating memorable experiences.
Excellent communication skills and a high standard of written and spoken English.
A smart and professional appearance.
Most of all, you will have an approachable, positive, and proactive manner.
5-star hotel experience in a similar role a real advantage.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
Free meals on duty.
Uniform offered and dry cleaned.
Complimentary on-site parking is available whilst on duty.
Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
Discounted employee friends & family rates at Arora Hotels.
Food and beverage discounts.
Christmas gifts and employee parties
Introduce a friend scheme
Cycle 2 work scheme.
UK attraction discounts @ Merlin Entertainments.
Taste card.
Life assurance scheme.
Wage stream.
Employee assistance programme.
Arora star employee recognition.
Long service recognition award.
About us...
Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A bit about what you will do...
Guest Relations executives in our team are passionate about creating an exceptional experiences for our guests.
Welcoming VIPs, such as heads of state, royalty, and celebrities in a warm, friendly, and professional way.
Main point of contact for our guests throughout their stay, providing outstanding customer service.
Promptly and courteously addressing their inquiries, requests, and concerns of our guests.
Ensuring guest’s stay in the hotel exceeds their expectations.
More about you...
providing high quality service comes naturally to you.
Dedicated to creating memorable experiences.
Excellent communication skills and a high standard of written and spoken English.
A smart and professional appearance.
Most of all, you will have an approachable, positive, and proactive manner.
5-star hotel experience in a similar role a real advantage.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Guest Relations Executive
Full Time
1
Year
Experience
Competitive salary
Skills
Fluent in English
Bishopsgate Road, Englefield Green, England TW20 0YL, United Kingdom