Holiday – 28 days holiday, enhanced after 5 years of service.  

But there’s more...  

About us...

Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.   

A bit about what you will do...  

As a valued member of our Food & Beverage team, our Night In-room Dining F&B Assistant will create memorable dining experiences by delivering attentive, personalised and professional service and deliver exceptional In-Room Dining service to hotel guests by providing prompt, professional, and personalised food and beverage service in guest rooms, while ensuring full compliance with hotel standards, procedures, hygiene, and safety requirements.

• Greet and welcome guests warmly and professionally.
• Deliver courteous, efficient and discreet in-room dining service to brand standards.
• Ensure all guest interactions exceed expectations.
• Deliver accurate food and beverage orders within set service times.
• Anticipate guest needs and handle requests or complaints promptly and professionally.
• Maintain guest privacy, confidentiality and correct room etiquette at all times.
• Follow all in-room dining procedures, including order taking, delivery, set-up and clearance.
• Verify room numbers and guest details to ensure order accuracy before delivery.
• Maintain strong menu knowledge (ingredients, allergens, beverages and upselling opportunities).
• Uphold high standards of hygiene, health & safety, teamwork and stock control across all service areas.

More about you...  

• Providing high quality service and attention to detail comes naturally to you. 
• A smart and professional appearance. 
• Excellent communication skills. 
• The ability to remain calm whilst under pressure. 
• Feeling comfortable in a fast-paced, busy environment. 
• You value being part of a team and supporting your colleagues. 
• Most of all, you have an approachable, positive, and proactive manner. 
• Experience in a similar role within a 5-star hotel is a significant advantage. 

Holiday – 28 days holiday, enhanced after 5 years of service.  

But there’s more...  

About us...

Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.   

A bit about what you will do...  

As a valued member of our Food & Beverage team, our Night In-room Dining F&B Assistant will create memorable dining experiences by delivering attentive, personalised and professional service and deliver exceptional In-Room Dining service to hotel guests by providing prompt, professional, and personalised food and beverage service in guest rooms, while ensuring full compliance with hotel standards, procedures, hygiene, and safety requirements.

• Greet and welcome guests warmly and professionally.
• Deliver courteous, efficient and discreet in-room dining service to brand standards.
• Ensure all guest interactions exceed expectations.
• Deliver accurate food and beverage orders within set service times.
• Anticipate guest needs and handle requests or complaints promptly and professionally.
• Maintain guest privacy, confidentiality and correct room etiquette at all times.
• Follow all in-room dining procedures, including order taking, delivery, set-up and clearance.
• Verify room numbers and guest details to ensure order accuracy before delivery.
• Maintain strong menu knowledge (ingredients, allergens, beverages and upselling opportunities).
• Uphold high standards of hygiene, health & safety, teamwork and stock control across all service areas.

More about you...  

• Providing high quality service and attention to detail comes naturally to you. 
• A smart and professional appearance. 
• Excellent communication skills. 
• The ability to remain calm whilst under pressure. 
• Feeling comfortable in a fast-paced, busy environment. 
• You value being part of a team and supporting your colleagues. 
• Most of all, you have an approachable, positive, and proactive manner. 
• Experience in a similar role within a 5-star hotel is a significant advantage.