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IT Support Analyst
Artfarm London
IT Support Analyst
Artfarm London
Full Time
2
Years
Experience
£45000 / Year
Full Time
2
Years
Experience
£45000 / Year
Skills
Device Management
IT Projects
Multi-Site Support
System Monitoring
Network Environments
Office Infrastructures
+3
Description
IT Support Analyst - Artfarm IT Team
- Base Salary of £45,000 per annum
- 42.5 hours per week
- This role requires daily in-person presence in London.
- Incredible Industry Leading Benefits: detailed below
Ready for a new challenge?
As a IT Support Analyst you need to share our passion to enrich and educate lives through art, architecture, culture, food and nature. You are excited by a challenge and inspired to contribute to an evolving business where you will be empowered to make a difference. Artfarm is continuing its expansion and increasing its portfolio and is a fantastic time to join the current IT team in delivering exceptional service.
In this role you’ll act as the first point of contact for all IT support queries across the business, providing timely and effective solutions to users. You’ll diagnose and resolve issues across Windows, Microsoft 365, hardware, and network environments, while also supporting meeting room technology, end-user devices, and overall office infrastructure. In addition, you’ll assist with day-to-day IT operations, including asset management and system monitoring, and play an active role in IT projects such as upgrades, audits, and system rollouts.
What's in it for you?
- 25 days holiday plus bank holidays
- Free annual guest experience for you and a plus one at Mount St Restaurant
- Enhanced family-friendly policies, including 12 weeks full pay Maternity leave and 2 weeks full pay Paternity leave. These moments matter!
- Health cash plan – a health benefit which allows you to claim back your everyday medical expenses like Dentists and Prescriptions
- Life Assurance
- Generous Artfarm-wide discounts including;
- Up to 50% off room booking at The Fife Arms
- Up to 25% off food and beverage across our properties in Somerset, Scottish Highlands, Los Angeles and London
- Up to 30% off our fabulous retail products - High street discounts off 1000’s retailers through MyArtfarm site and app.
- Amazing socials led by local social committees, there’s something for everyone.
- A unique approach to career development and learning opportunities tailored around your individual aspirations and goals.
- Employee Assistance Programme with Hospitality Action
- Enhanced pension scheme to help you save into your piggy bank for the future!
- Option to save directly from payroll into an ISA to enhance financial wellbeing
About Artfarm
Artfarm is an independent international hospitality company founded by Iwan and Manuela Wirth. Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, The Fish Shop Restaurant & Fish Mongers in Ballater, The Audley Public House & Mount Street Restaurant in Mayfair, London, Manuela restaurant in Los Angeles and New York, Roth Bar, Da Costa Italian Restaurant and Durslade Farm Shop in Somerset, and Cantina Restaurant in Menorca. Artfarm uniquely brings together art, community, education, people, and place.
Artfarm is an equal opportunity employer and we value diversity. We believe that diversity and inclusion in our team is critical to our success, so we seek to recruit, develop, and retain talent from a diverse candidate pool. Sustainability is at the heart of Artfarm and every one of the team has a role to play in protecting our planet.
What are you waiting for? Join the team now! We can’t wait to hear from you.
IT Support Analyst - Artfarm IT Team
- Base Salary of £45,000 per annum
- 42.5 hours per week
- This role requires daily in-person presence in London.
- Incredible Industry Leading Benefits: detailed below
Ready for a new challenge?
As a IT Support Analyst you need to share our passion to enrich and educate lives through art, architecture, culture, food and nature. You are excited by a challenge and inspired to contribute to an evolving business where you will be empowered to make a difference. Artfarm is continuing its expansion and increasing its portfolio and is a fantastic time to join the current IT team in delivering exceptional service.
In this role you’ll act as the first point of contact for all IT support queries across the business, providing timely and effective solutions to users. You’ll diagnose and resolve issues across Windows, Microsoft 365, hardware, and network environments, while also supporting meeting room technology, end-user devices, and overall office infrastructure. In addition, you’ll assist with day-to-day IT operations, including asset management and system monitoring, and play an active role in IT projects such as upgrades, audits, and system rollouts.
What's in it for you?
- 25 days holiday plus bank holidays
- Free annual guest experience for you and a plus one at Mount St Restaurant
- Enhanced family-friendly policies, including 12 weeks full pay Maternity leave and 2 weeks full pay Paternity leave. These moments matter!
- Health cash plan – a health benefit which allows you to claim back your everyday medical expenses like Dentists and Prescriptions
- Life Assurance
- Generous Artfarm-wide discounts including;
- Up to 50% off room booking at The Fife Arms
- Up to 25% off food and beverage across our properties in Somerset, Scottish Highlands, Los Angeles and London
- Up to 30% off our fabulous retail products - High street discounts off 1000’s retailers through MyArtfarm site and app.
- Amazing socials led by local social committees, there’s something for everyone.
- A unique approach to career development and learning opportunities tailored around your individual aspirations and goals.
- Employee Assistance Programme with Hospitality Action
- Enhanced pension scheme to help you save into your piggy bank for the future!
- Option to save directly from payroll into an ISA to enhance financial wellbeing
About Artfarm
Artfarm is an independent international hospitality company founded by Iwan and Manuela Wirth. Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, The Fish Shop Restaurant & Fish Mongers in Ballater, The Audley Public House & Mount Street Restaurant in Mayfair, London, Manuela restaurant in Los Angeles and New York, Roth Bar, Da Costa Italian Restaurant and Durslade Farm Shop in Somerset, and Cantina Restaurant in Menorca. Artfarm uniquely brings together art, community, education, people, and place.
Artfarm is an equal opportunity employer and we value diversity. We believe that diversity and inclusion in our team is critical to our success, so we seek to recruit, develop, and retain talent from a diverse candidate pool. Sustainability is at the heart of Artfarm and every one of the team has a role to play in protecting our planet.
What are you waiting for? Join the team now! We can’t wait to hear from you.
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IT Support Analyst
Full Time
2
Years
Experience
£45000 / Year
Skills
Device Management
IT Projects
Multi-Site Support
System Monitoring
Network Environments
Office Infrastructures
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6 Grosvenor Street, London, W1K 4PZ, United Kingdom