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Assistant Director of Food & Beverage
Summary
Assistant Director of Food & Beverage
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
| Location | Ashford Castle, Ashford Castle Estate, Cong, Co. Mayo, F31 CA48, Ireland |
| Category | Hotel |
Assistant Director of Food & Beverage
Description
We are seeking a Restaurant Director to manage, the George V restaurant, our fine dining offering and ensure all Team Members are carrying out the standards to a Forbes 5* level:
The ideal candidate will:
- Deliver the ultimate fine dining experience for all guests in George V restaurant.
- Manage the service flow and including use of the gueridon trollies.
- Take ownership of budgets to manage and achieve budgetary goals including on payroll and expenses.
- Create staff rosters to ensure appropriate staffing levels and react accordingly to business requirements.
- Hire, train and supervise restaurant employees, including employee development at Supervisor level.
- Process payroll and maintain all relevant records.
- To at all times provide exceptional, anticipatory service and communicate feedback to both the management and George V team.
- Track stock levels of food, supplies and equipment, forecast needs and oversee ordering as necessary.
- Address customer needs, comments and complaints.
- Adhere to and enforce employee compliance with health, safety and sanitation standards.
- Report on all financial performance, inventory and personnel.
- Have previous restaurant management experience of 2 Rosette standard or similar.
- Previous experience working at LHW/Forbes 5* hotel preferred.
- Hospitality Degree and WSET Level 3 desirable.
Duties
- Manage the fine dining operation to deliver excellent guest service to a Forbes 5* level and in line with RCH standards on a daily basis.
- To engage with guests and provide feedback on guest experience to provide exceptional experiences.
- Anticipatory service to ensure the ultimate dining experience.
- Act as a role model for all associates by displaying a positive approach through training, inspiration and motivation.
- To engage with guests whilst embracing the Top 12 Service Standards.
- To manage the service and ensure all team members are carrying out the standards.
- To lead by example.
- To be fully aware of the daily activities/VIP's & Functions.
- To be fully aware of the F&B menus, seasonality of produce, explanation of menu items, story of menu items and restaurant history.
Some of the Benefits available to the team:
• Professional, award winning training and development opportunities to give you a career path
• Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
• Annual Staff Appreciation Party and other Employee Recognition Events
• Discounted rates with many local businesses and third party service providers (including Estate Activities)
• Heavily subsidised accommodation (subject to availability)
• Free meals on duty
• Complimentary dry cleaning of business attire
In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland’s top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2022 and awarded Five Stars by Forbes Travel Guide 2022.
The Red Carnation Hotel collection was officially recognised at Platinum standard Investors in People in 2020, the highest accolade it’s possible to reach - and we achieved this on a global basis. This award recognises our commitment to all initiatives that are people and culture oriented, including career growth and opportunities for all, as well as our far-reaching commitment to sustainability, diversity and inclusivity.
Additionally in 2020 we were recognised again with a Princess Royal Training Award for our hugely successful Management Programme, which has a prototypical track record in developing people and getting them “management ready” in both the company and sector. We are truly proud to be awarded these two high profile accolades which are gloriously non-industry specific thereby pitching us against any business in any sector. Our goal is to be an employer of choice for those willing to work hard, who are ambitious to find success and who are wishing to be rewarded well, paid fairly and treated as an individual within our family-owned and run atmosphere.
We are an equal opportunities employer. The successful candidate must be legally eligible to work in Ireland with
We are seeking a Restaurant Director to manage, the George V restaurant, our fine dining offering and ensure all Team Members are carrying out the standards to a Forbes 5* level:
The ideal candidate will:
- Deliver the ultimate fine dining experience for all guests in George V restaurant.
- Manage the service flow and including use of the gueridon trollies.
- Take ownership of budgets to manage and achieve budgetary goals including on payroll and expenses.
- Create staff rosters to ensure appropriate staffing levels and react accordingly to business requirements.
- Hire, train and supervise restaurant employees, including employee development at Supervisor level.
- Process payroll and maintain all relevant records.
- To at all times provide exceptional, anticipatory service and communicate feedback to both the management and George V team.
- Track stock levels of food, supplies and equipment, forecast needs and oversee ordering as necessary.
- Address customer needs, comments and complaints.
- Adhere to and enforce employee compliance with health, safety and sanitation standards.
- Report on all financial performance, inventory and personnel.
- Have previous restaurant management experience of 2 Rosette standard or similar.
- Previous experience working at LHW/Forbes 5* hotel preferred.
- Hospitality Degree and WSET Level 3 desirable.
Duties
- Manage the fine dining operation to deliver excellent guest service to a Forbes 5* level and in line with RCH standards on a daily basis.
- To engage with guests and provide feedback on guest experience to provide exceptional experiences.
- Anticipatory service to ensure the ultimate dining experience.
- Act as a role model for all associates by displaying a positive approach through training, inspiration and motivation.
- To engage with guests whilst embracing the Top 12 Service Standards.
- To manage the service and ensure all team members are carrying out the standards.
- To lead by example.
- To be fully aware of the daily activities/VIP's & Functions.
- To be fully aware of the F&B menus, seasonality of produce, explanation of menu items, story of menu items and restaurant history.
Some of the Benefits available to the team:
• Professional, award winning training and development opportunities to give you a career path
• Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
• Annual Staff Appreciation Party and other Employee Recognition Events
• Discounted rates with many local businesses and third party service providers (including Estate Activities)
• Heavily subsidised accommodation (subject to availability)
• Free meals on duty
• Complimentary dry cleaning of business attire
In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland’s top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2022 and awarded Five Stars by Forbes Travel Guide 2022.
The Red Carnation Hotel collection was officially recognised at Platinum standard Investors in People in 2020, the highest accolade it’s possible to reach - and we achieved this on a global basis. This award recognises our commitment to all initiatives that are people and culture oriented, including career growth and opportunities for all, as well as our far-reaching commitment to sustainability, diversity and inclusivity.
Additionally in 2020 we were recognised again with a Princess Royal Training Award for our hugely successful Management Programme, which has a prototypical track record in developing people and getting them “management ready” in both the company and sector. We are truly proud to be awarded these two high profile accolades which are gloriously non-industry specific thereby pitching us against any business in any sector. Our goal is to be an employer of choice for those willing to work hard, who are ambitious to find success and who are wishing to be rewarded well, paid fairly and treated as an individual within our family-owned and run atmosphere.
We are an equal opportunities employer. The successful candidate must be legally eligible to work in Ireland with
Details
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
| Location | Ashford Castle, Ashford Castle Estate, Cong, Co. Mayo, F31 CA48, Ireland |
| Category | Hotel |
Skills
Fluent in English
By applying you confirm you have these skills.
Food & Beverage - Ashford Castle
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
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Ashford Castle, Ashford Castle Estate, Cong, Co. Mayo, F31 CA48, Ireland