Employee Records
Gate Attendant (Part-Time Casual)
Front Office - Ashford Castle
Part Time
Casual
Coins Icon To be discussed
Gate Attendant (Part-Time Casual)
Front Office - Ashford Castle

Description
We are recruiting for a Casual Gate Attendant to join the team at Ashford Castle. Providing quality service to our guest, in line with the Forbes Five Star standards and The Red Carnation Hotels standards.


Who are we?

In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland’s top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021 and retained in 2024.



Key responsibilities of the Gate Attendant will include:

• To deal with all arrivals and all departures to the estate in a friendly and efficient manner in line with Hotel Standards.
• To promote positive guest relations on the entrance & exits to the estate at all times.
• Support the reception & porterage team as required.
• To provide the guest, at all times, with the highest levels of guest care and personal attention, where possible anticipating the guests needs and initiating actions to exceed expectations where possible.


The ideal candidate for the Gate Attendant position should:

• Have a friendly & outgoing personality.
• Be enthusiastic & flexible.
• Have strong communication skills.
• Have strong attention to detail.
• Have the ability to handle busy situations and manage your workload effectively.


What's in it for you?

  • Professional, award winning training and development opportunities
  • Discounted accommodation rates with Red Carnation Hotel Collection
  • Annual Staff Appreciation Party and other Employee Recognition Events
  • Discounted rates with many local businesses and third party service providers (including Estate Activities)
  • Heavily subsidised accommodation (subject to availability)
  • Free meals on duty
  • Complimentary dry cleaning of business attire
  • Recommend friend and family bonus scheme
  • Two paid volunteering days each year
  • Holiday allowance increasing with length of service up to 25 days
  • Hotel based recognition incentives
  • Free access to Employee Assistance Programme


  Join us in this incredible new opportunity!

We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland

We are recruiting for a Casual Gate Attendant to join the team at Ashford Castle. Providing quality service to our guest, in line with the Forbes Five Star standards and The Red Carnation Hotels standards.


Who are we?

In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland’s top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021 and retained in 2024.



Key responsibilities of the Gate Attendant will include:

• To deal with all arrivals and all departures to the estate in a friendly and efficient manner in line with Hotel Standards.
• To promote positive guest relations on the entrance & exits to the estate at all times.
• Support the reception & porterage team as required.
• To provide the guest, at all times, with the highest levels of guest care and personal attention, where possible anticipating the guests needs and initiating actions to exceed expectations where possible.


The ideal candidate for the Gate Attendant position should:

• Have a friendly & outgoing personality.
• Be enthusiastic & flexible.
• Have strong communication skills.
• Have strong attention to detail.
• Have the ability to handle busy situations and manage your workload effectively.


What's in it for you?

  • Professional, award winning training and development opportunities
  • Discounted accommodation rates with Red Carnation Hotel Collection
  • Annual Staff Appreciation Party and other Employee Recognition Events
  • Discounted rates with many local businesses and third party service providers (including Estate Activities)
  • Heavily subsidised accommodation (subject to availability)
  • Free meals on duty
  • Complimentary dry cleaning of business attire
  • Recommend friend and family bonus scheme
  • Two paid volunteering days each year
  • Holiday allowance increasing with length of service up to 25 days
  • Hotel based recognition incentives
  • Free access to Employee Assistance Programme


  Join us in this incredible new opportunity!

We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland