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Night Manager
Summary
Night Manager
| Salary | Competitive salary |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
| Location | 202 Nueces St, Austin, TX 78701, USA |
Night Manager
Description
Austin Proper Hotel & Residences is looking for a highly motivated Night Manager. This 32-story modern high-rise includes 244 rooms and a limited collection of 99 branded luxury residences and penthouse for sale. Amenities include two rooftop pools, wellness center and spa and three food & beverage destinations driven by McGuire Moorman Hospitality.
Reporting to the Hotel Manager, the Night Manager is the first point of contact for guests on the overnight shift. The Night Manager provides and ensures an excellent and memorable first impression.
Job Overview
• Assume responsibility for supervision of the Hotel property and all Colleagues on the overnight shift in the absence of department heads
• Communicate daily with department heads regarding areas of concern
• Maintain good communication and work relationship in all hotel areas and with internal and external guests
• Resolve any guest or property related situation and manages the flow of questions and directs guests within the lobby
• Resolve any guest or property related situation and manages the flow of questions and directs guests within the lobby
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
• Oversee the daily closing of accounts
• Successfully execute departmental and hotel policies (to include but not limited to relocation procedures, safe deposit box procedures, auditing accuracy of cards with proper signatures, key control procedures, accurate billing, cashiering, safety, lost/found policy, etc.)
• Foster and maintain strong, positive relationships with team members across all departments
• Oversee the daily closing of accounts
• Successfully execute departmental and hotel policies (to include but not limited to relocation procedures, safe deposit box procedures, auditing accuracy of cards with proper signatures, key control procedures, accurate billing, cashiering, safety, lost/found policy, etc.)
• Foster and maintain strong, positive relationships with team members across all departments
• Proficient in property management systems
Qualifications
• Minimum of 2 years of Front Desk experience in a luxury or lifestyle hotel environment
• Flexibility to work overnight and weekend shifts
• Able to work under pressure
• Dependable and detail-oriented
• Excellent organizational and critical thinking skills
• Proficient in Windows, Office, and property management systems highly desirable
Education
Bachelor’s Degree preferred.
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
• Assist other departments wherever necessary
Qualifications
• Minimum of 2 years of Front Desk experience in a luxury or lifestyle hotel environment
• Flexibility to work overnight and weekend shifts
• Able to work under pressure
• Dependable and detail-oriented
• Excellent organizational and critical thinking skills
• Proficient in Windows, Office, and property management systems highly desirable
Education
Bachelor’s Degree preferred.
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
Austin Proper Hotel & Residences is looking for a highly motivated Night Manager. This 32-story modern high-rise includes 244 rooms and a limited collection of 99 branded luxury residences and penthouse for sale. Amenities include two rooftop pools, wellness center and spa and three food & beverage destinations driven by McGuire Moorman Hospitality.
Reporting to the Hotel Manager, the Night Manager is the first point of contact for guests on the overnight shift. The Night Manager provides and ensures an excellent and memorable first impression.
Job Overview
• Assume responsibility for supervision of the Hotel property and all Colleagues on the overnight shift in the absence of department heads
• Communicate daily with department heads regarding areas of concern
• Maintain good communication and work relationship in all hotel areas and with internal and external guests
• Resolve any guest or property related situation and manages the flow of questions and directs guests within the lobby
• Resolve any guest or property related situation and manages the flow of questions and directs guests within the lobby
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
• Oversee the daily closing of accounts
• Successfully execute departmental and hotel policies (to include but not limited to relocation procedures, safe deposit box procedures, auditing accuracy of cards with proper signatures, key control procedures, accurate billing, cashiering, safety, lost/found policy, etc.)
• Foster and maintain strong, positive relationships with team members across all departments
• Oversee the daily closing of accounts
• Successfully execute departmental and hotel policies (to include but not limited to relocation procedures, safe deposit box procedures, auditing accuracy of cards with proper signatures, key control procedures, accurate billing, cashiering, safety, lost/found policy, etc.)
• Foster and maintain strong, positive relationships with team members across all departments
• Proficient in property management systems
Qualifications
• Minimum of 2 years of Front Desk experience in a luxury or lifestyle hotel environment
• Flexibility to work overnight and weekend shifts
• Able to work under pressure
• Dependable and detail-oriented
• Excellent organizational and critical thinking skills
• Proficient in Windows, Office, and property management systems highly desirable
Education
Bachelor’s Degree preferred.
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
• Assist other departments wherever necessary
Qualifications
• Minimum of 2 years of Front Desk experience in a luxury or lifestyle hotel environment
• Flexibility to work overnight and weekend shifts
• Able to work under pressure
• Dependable and detail-oriented
• Excellent organizational and critical thinking skills
• Proficient in Windows, Office, and property management systems highly desirable
Education
Bachelor’s Degree preferred.
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
Details
| Salary | Competitive salary |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
| Location | 202 Nueces St, Austin, TX 78701, USA |
Skills
Customer Service
By applying you confirm you have these skills.
Austin Proper Hotel & Residences
| Salary | Competitive salary |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
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202 Nueces St, Austin, TX 78701, USA