La Piscina Busser

Situated in Downtown’s Second Street District, Austin Proper Hotel & Residences is the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques. With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated spa and fitness center, and 9,500 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and majestic lake views. Anything less just wouldn’t be Proper.

Located on the 5th floor of the Austin Proper Hotel, La Piscina is a convivial poolside restaurant and bar serving Texas-inspired Mexican cuisine. The vibrant, open space overlooks the downtown Austin bustle as groups convene over family-style platters, ceviche, and table-top sizzling fajitas, fresh seafood grilled over a wood fire and house-made tortillas from an open comal. The bar provides an accompanying selection of frozen margaritas, native Mexican spirits, small-batch tequila & mezcal, as well as an assortment of outdoor-friendly snacks.

Job Overview

As a Busser, you play a crucial role in ensuring an exceptional dining experience for our guests. Your primary responsibility is to maintain the cleanliness and organization of the restaurant, assist the service staff, and provide ongoing support during service.

Responsibilities/Duties

• Set and arrange tables according to restaurant standards, including tableware, glassware, and silverware.
• Ensure that table linens, napkins, and decorations are immaculately presented.
• Efficiently clear and reset tables between courses and after guests depart.
• Remove used dishes, glassware, and silverware while being discreet and unobtrusive.
• Assist in serving and refilling water and other beverages as required.
• Coordinate with the service staff to ensure that guests' beverage needs are met.
• Pay attention to guests' needs, such as requesting additional utensils or special dietary accommodations, and promptly communicate these to the service staff.
• Collaborate closely with colleagues and kitchen staff to ensure smooth and efficient service.
• Support your colleagues in delivering a seamless dining experience.
• Maintain the cleanliness and tidiness of the dining area and all service stations.
• Monitor and promptly address any spills or messes.
• Ensure that all items on the table are clean, polished, and in perfect condition.
• Uphold the hotel's hygiene and sanitation standards.
• Stay informed about the menu, daily specials, and wine list to answer guest inquiries accurately.

Education & Qualifications

• Minimum one (1) year of related experience in a restaurant, lounge, or hotel
• High school diploma or equivalency
• Active Food Handler’s and TABC certificate
• Ability to work non-traditional hours including evenings, weekends, and holidays.
• Must be at least 18 years’ old
• Must be authorized to work in the United States

Required Skills & Abilities

• Professional appearance and demeanor.
• Ability to remain calm and composed in high-pressure situations.
• A passion for providing outstanding guest service.
• Interact with guests to obtain feedback on product quality and service levels.
• Analyze information and evaluate results to choose the best solution and solve problems.
• Demonstrate ability to listen to and understand information and ideas presented through spoken words and sentences.
• Multi-task and work in a fast-paced environment.
• Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations.
• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other colleagues and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.
• Demonstrate ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Uses basic computer hardware and software.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Stand, sit, or walk for an extended period or for an entire work shift.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things, and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging, fast-paced, and rewarding above all. 

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category. 

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Situated in Downtown’s Second Street District, Austin Proper Hotel & Residences is the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques. With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated spa and fitness center, and 9,500 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and majestic lake views. Anything less just wouldn’t be Proper.

Located on the 5th floor of the Austin Proper Hotel, La Piscina is a convivial poolside restaurant and bar serving Texas-inspired Mexican cuisine. The vibrant, open space overlooks the downtown Austin bustle as groups convene over family-style platters, ceviche, and table-top sizzling fajitas, fresh seafood grilled over a wood fire and house-made tortillas from an open comal. The bar provides an accompanying selection of frozen margaritas, native Mexican spirits, small-batch tequila & mezcal, as well as an assortment of outdoor-friendly snacks.

Job Overview

As a Busser, you play a crucial role in ensuring an exceptional dining experience for our guests. Your primary responsibility is to maintain the cleanliness and organization of the restaurant, assist the service staff, and provide ongoing support during service.

Responsibilities/Duties

• Set and arrange tables according to restaurant standards, including tableware, glassware, and silverware.
• Ensure that table linens, napkins, and decorations are immaculately presented.
• Efficiently clear and reset tables between courses and after guests depart.
• Remove used dishes, glassware, and silverware while being discreet and unobtrusive.
• Assist in serving and refilling water and other beverages as required.
• Coordinate with the service staff to ensure that guests' beverage needs are met.
• Pay attention to guests' needs, such as requesting additional utensils or special dietary accommodations, and promptly communicate these to the service staff.
• Collaborate closely with colleagues and kitchen staff to ensure smooth and efficient service.
• Support your colleagues in delivering a seamless dining experience.
• Maintain the cleanliness and tidiness of the dining area and all service stations.
• Monitor and promptly address any spills or messes.
• Ensure that all items on the table are clean, polished, and in perfect condition.
• Uphold the hotel's hygiene and sanitation standards.
• Stay informed about the menu, daily specials, and wine list to answer guest inquiries accurately.

Education & Qualifications

• Minimum one (1) year of related experience in a restaurant, lounge, or hotel
• High school diploma or equivalency
• Active Food Handler’s and TABC certificate
• Ability to work non-traditional hours including evenings, weekends, and holidays.
• Must be at least 18 years’ old
• Must be authorized to work in the United States

Required Skills & Abilities

• Professional appearance and demeanor.
• Ability to remain calm and composed in high-pressure situations.
• A passion for providing outstanding guest service.
• Interact with guests to obtain feedback on product quality and service levels.
• Analyze information and evaluate results to choose the best solution and solve problems.
• Demonstrate ability to listen to and understand information and ideas presented through spoken words and sentences.
• Multi-task and work in a fast-paced environment.
• Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations.
• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other colleagues and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.
• Demonstrate ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Uses basic computer hardware and software.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Stand, sit, or walk for an extended period or for an entire work shift.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things, and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging, fast-paced, and rewarding above all. 

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category. 

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.