Server
Responsibilities:
Greeting guests in a
friendly and courteous manner and explaining all specials, promotions and food
items on the menu
- Taking orders, using a guest
check/ticket
- Answering questions about menu
pricing, preparation, ingredients and plate presentation
- Memorizing and promoting daily
specials
- Making food and beverage
recommendations to guests as appropriate
- Up-selling appetizer specials,
desserts and beverages to improve average check and guest experience
- Ensuring the guest needs are
met, including keeping beverages full, providing additional condiments
and/or food items, and checking back with guests during their meal
- Presenting check in a timely
manner
- Collecting payment and
providing change in a timely manner
- Balancing end-of-day paperwork,
including cash, credit card and due backs with minimal errors, overages or
shortages
- Completing side work
- Supporting other areas of the
restaurant as necessary
- Maintaining a complete
knowledge and understanding of menu items
Job Requirements
- The ideal Restaurant Server
candidate will have at least one year of restaurant server experience,
exceptional communication skills, and a passion for delivering excellent
service. The minimum qualifications for this position are:
- Minimum of 21 years of age to
serve alcoholic beverages
- Ability to perform job
functions with attention to detail, speed and accuracy
- Possess a basic knowledge of
food and beverage preparation, service standards, guest relations and
etiquette
- Must be willing and have the ability
to work a varied schedule that may include evenings, nights, and weekends
- Ability to transport large
trays weighing up to 30 pounds through a crowded room on a continuous
basis throughout shift
- Ability to stand, walk, and
move around during entire shift
- Must have the ability to
communicate clearly and directly with guests using a positive, clear
speaking voice
- Must have a valid alcohol
awareness certification or be capable of obtaining certification
- Must have a valid Certified
Food Handlers Card or be capable of obtaining one