As a General Manager of Bodega Taqueria y Tequila you will oversee the function of the Quick Service Restaurant and Speakeasy lounge to ensure excellent customer service and maximize revenue and
profits.
ESSENTIAL FUNCTIONS
- Work with the F&B Managers and Kitchen Managers concerning food and beverage quality, service,
cleanliness, merchandizing and promotions.
- Interview, select, train, supervise,
counsel and discipline restaurant staff for the efficient operation. Organize and conduct pre-shift and
departmental meetings communicating pertinent information to the staff, such as
house count and menu changes. Schedule and
direct staff in their work assignments.
- Interact positively with customers
promoting restaurant facilities and services.
Resolve problems to the satisfaction of involved parties. Organize special events in the restaurant
such as receptions. Maintain communication
with all employees to ensure customer service needs are met. Develop, implement, and change menu items on
an as-needed basis.
- Move throughout restaurant, lounge and kitchen
areas to visually monitor and take action to ensure food quality and service
standards are met. Verify temperatures,
judge appearance and taste of products and check preparation methods to
determine quality. Give guidance toward
improvement and make necessary adjustments for consistency.
- Clearly describe, assign and delegate
responsibility and authority for the operation of restaurant and lounge.
- Develop, implement, and monitor schedules
for the operation of restaurant and lounge to achieve a profitable result.
- Maintain profitability of restaurant to
support overall operation. Control
payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by
calculating inventory, ordering and retrieving supplies and stocking shelves by
stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of
operation. Develop and implement cost
saving and profit enhancing measures.
Review, prepare and update forecasts as needed.
- Utilize prescribed cash handling
procedures to accurately charge customers, create forecast and revenue reports
and write correspondence.
- Assist F&B Managers and Kitchen Manager in
training and development of staff in order to provide most positive customer
service and employee well being. Oversee divisional matters as they relate to
federal, state and local employment and civil rights laws.
QUALIFICATION STANDARDS
Experience
Minimum of 2 years Assistant General Manager or 1 year General Manager experience in a restaurant with lounge required. Quick Service Restaurant (QSR) experience preferred.