HOLDING MANAGER 

At Badiani, an iconic Italian gelato brand founded in 1932, we proudly bring our Florentine heritage to every scoop, with Gelaterias in the UK, Italy, Spain, and France. Since our UK debut in 2016, we have been delighting thousands daily with our award-winning gelato and beautifully crafted concept stores. 

We are guided by core values that shape our work culture: we are Unapologetically Italian, celebrating our rich traditions; we believe in Serving Scoops of Joy Together, spreading happiness to colleagues and customers; we embrace The Beauty in the Process, focusing on meticulous craftsmanship and exquisite flavours; and we Cherish Our Community, creating a gelato-inspired ecosystem with long-term rewards. As we expand in 2024 with new market entries and growth in E-commerce and B2B platforms, we invite you to join our passionate team and be a part of spreading joy through our exceptional gelato creations.

If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you!

What you will be doing:

• Greeting customers into the store as if they are family

• Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere

• Lead by example by setting standards within your store

• Motivate your team to value the quality of our products by upselling to achieve store targets

• Ensure store compliance with health and safety regulations

• Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer

• Create business strategies to attract new customers, expand store traffic, and enhance profitability

• Responsible for the recruitment and development of the team

• Train and induct new members of the team

• Being a keyholder of the store, making the daily operations run smooth 

• Monitor inventory levels and order new items

• Being the point of call for employee relation queries and issues for your store

• Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll

What we’re looking for:

• Outgoing - love speaking to people

• Friendly -   to greet our hungry customers

• Smiley and bubbly - give a warm welcome

• Proactive and energetic - there’s always something to do!

• Share our values - be proud to be part of our team

• Team player - pitch in on all jobs, at all levels

• Organised - making sure the store is running smoothly

• Show initiative - completing tasks without prompting

• Problem-solving - creating solutions before they become issues

• Approachable - for our customers, and your team

• Lead by example - be an asset to your team and other stores too

• Resilient - react and embed change

• Good communicator - manage and engage with all team members

What you will get:

• £12 allowance per day when on shift to spend on food and drink

• Up to 50% off on store products

• Refer a friend incentive scheme

• Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period!
  

• Seasonal social events

• Regular competition incentives

• Pension scheme

HOLDING MANAGER 

At Badiani, an iconic Italian gelato brand founded in 1932, we proudly bring our Florentine heritage to every scoop, with Gelaterias in the UK, Italy, Spain, and France. Since our UK debut in 2016, we have been delighting thousands daily with our award-winning gelato and beautifully crafted concept stores. 

We are guided by core values that shape our work culture: we are Unapologetically Italian, celebrating our rich traditions; we believe in Serving Scoops of Joy Together, spreading happiness to colleagues and customers; we embrace The Beauty in the Process, focusing on meticulous craftsmanship and exquisite flavours; and we Cherish Our Community, creating a gelato-inspired ecosystem with long-term rewards. As we expand in 2024 with new market entries and growth in E-commerce and B2B platforms, we invite you to join our passionate team and be a part of spreading joy through our exceptional gelato creations.

If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you!

What you will be doing:

• Greeting customers into the store as if they are family

• Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere

• Lead by example by setting standards within your store

• Motivate your team to value the quality of our products by upselling to achieve store targets

• Ensure store compliance with health and safety regulations

• Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer

• Create business strategies to attract new customers, expand store traffic, and enhance profitability

• Responsible for the recruitment and development of the team

• Train and induct new members of the team

• Being a keyholder of the store, making the daily operations run smooth 

• Monitor inventory levels and order new items

• Being the point of call for employee relation queries and issues for your store

• Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll

What we’re looking for:

• Outgoing - love speaking to people

• Friendly -   to greet our hungry customers

• Smiley and bubbly - give a warm welcome

• Proactive and energetic - there’s always something to do!

• Share our values - be proud to be part of our team

• Team player - pitch in on all jobs, at all levels

• Organised - making sure the store is running smoothly

• Show initiative - completing tasks without prompting

• Problem-solving - creating solutions before they become issues

• Approachable - for our customers, and your team

• Lead by example - be an asset to your team and other stores too

• Resilient - react and embed change

• Good communicator - manage and engage with all team members

What you will get:

• £12 allowance per day when on shift to spend on food and drink

• Up to 50% off on store products

• Refer a friend incentive scheme

• Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period!
  

• Seasonal social events

• Regular competition incentives

• Pension scheme