PURPOSE OF THE ROLE:

▪ To deliver excellent standards of service that exceed the customer expectation

▪ To promote a welcoming and inclusive team environment

▪ To foster an environment of people development that promotes training and internal progression

▪ To resolve any issues in a positive and professional way
▪ To ensure the implementation of all company policies and procedures and to provide timely feedback to management on how the policies and procedures could evolve to ensure a continually improving customer experience

▪ To attend training and team meetings as required

▪ To communicate company policies, brand guidelines, company procedures and standards to ensure that these are fully understood, implemented, and adhered to by all team members

▪ To undertake such other duties as may be reasonably requested by the company

▪ To ensure they complete their flow training within the set deadlines

 Benefits

- £12 - £14 per hour paid every 4 weeks (13 salaries a year)

- 35 hours per week contract

- possibility of doing overtime

- yearly pay review

- 28 days of paid holiday a year

-Wagestream app available for employees (gives them access to 50% of their wage at any time)

- in house training and developing programs

- external training programmes

- progression opportunities

- free meals on shift

- 50% discount in any of our restaurants if you visit outside working hours

- private pension scheme (optional)

- flexible working hours

- multiple locations: East, West and Central

PURPOSE OF THE ROLE:

▪ To deliver excellent standards of service that exceed the customer expectation

▪ To promote a welcoming and inclusive team environment

▪ To foster an environment of people development that promotes training and internal progression

▪ To resolve any issues in a positive and professional way
▪ To ensure the implementation of all company policies and procedures and to provide timely feedback to management on how the policies and procedures could evolve to ensure a continually improving customer experience

▪ To attend training and team meetings as required

▪ To communicate company policies, brand guidelines, company procedures and standards to ensure that these are fully understood, implemented, and adhered to by all team members

▪ To undertake such other duties as may be reasonably requested by the company

▪ To ensure they complete their flow training within the set deadlines

 Benefits

- £12 - £14 per hour paid every 4 weeks (13 salaries a year)

- 35 hours per week contract

- possibility of doing overtime

- yearly pay review

- 28 days of paid holiday a year

-Wagestream app available for employees (gives them access to 50% of their wage at any time)

- in house training and developing programs

- external training programmes

- progression opportunities

- free meals on shift

- 50% discount in any of our restaurants if you visit outside working hours

- private pension scheme (optional)

- flexible working hours

- multiple locations: East, West and Central