PURPOSE OF THE ROLE:

• To deliver standards of service that exceed the customer expectation

• Promote a welcoming and inclusive team environment

• To resolve any issues in a positive and professional way

▪ To ensure the implementation of all company policies and procedures and to provide timely feedback to management on how the policies and procedures could evolve to ensure a continually improving customer experience

▪ Promote a welcoming and inclusive team environment

▪ To foster an environment of people development that promotes training and internal progression

▪ To attend training and team meetings as required

▪ To communicate company policies, brand guidelines, company procedures and standards to ensure that these are fully understood, implemented, and adhered to by all team members

▪ To undertake such other duties as may be reasonably requested by the company

▪ To ensure they complete their flow training within the set deadlines

 Benefits

- £10.42 per hour + 2% service charge + tips (the service charge percentage increases with the length of service)

- 35 hours per week contract

- possibility of doing overtime

- 28 days of paid holiday a year

- Wagestream app available for employees (gives them access to 50% of their wage at any time)

- in house training and developing programs

- external training programmes

- progression opportunities

- free meals on shift

- 50% discount in any of our restaurants if you visit outside working hours

- private pension scheme (optional)

- flexible working hours

- multiple locations: East, West and Central

#INDW

PURPOSE OF THE ROLE:

• To deliver standards of service that exceed the customer expectation

• Promote a welcoming and inclusive team environment

• To resolve any issues in a positive and professional way

▪ To ensure the implementation of all company policies and procedures and to provide timely feedback to management on how the policies and procedures could evolve to ensure a continually improving customer experience

▪ Promote a welcoming and inclusive team environment

▪ To foster an environment of people development that promotes training and internal progression

▪ To attend training and team meetings as required

▪ To communicate company policies, brand guidelines, company procedures and standards to ensure that these are fully understood, implemented, and adhered to by all team members

▪ To undertake such other duties as may be reasonably requested by the company

▪ To ensure they complete their flow training within the set deadlines

 Benefits

- £10.42 per hour + 2% service charge + tips (the service charge percentage increases with the length of service)

- 35 hours per week contract

- possibility of doing overtime

- 28 days of paid holiday a year

- Wagestream app available for employees (gives them access to 50% of their wage at any time)

- in house training and developing programs

- external training programmes

- progression opportunities

- free meals on shift

- 50% discount in any of our restaurants if you visit outside working hours

- private pension scheme (optional)

- flexible working hours

- multiple locations: East, West and Central

#INDW