The Supervisor/Shift Lead is responsible for establishing and maintaining guest services. He/she is responsible for the various tasks involved in the overall operation of the restaurant including opening and closing the restaurant, maximizing sales/profitability by developing staff, and all aspects of service delivery and guest satisfaction.  

Key Responsibilities/Duties:

• Ensure that each guest receives outstanding service by providing a friendly, professional environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• Provide leadership for employee relations through effective communications, coaching, training and development.
• Resolve any guest issues
• Very good at interacting with guests as cashier
• Can also prepare and plate food consistently - we have a small menu of 5-7 items. 
• In charge of scheduling the staff
• Making sure we have the proper prep and food in stock
• Follow all health and safety standards
• Perform other related duties as assigned.

 Specific Knowledge, Skills, and Attributes:

• Leadership: A demonstrated ability to lead people, communication results, and motivate
• Planning: Ability to perform short and long range planning in terms of scheduling and making sure we have proper food inventory
• Excellent interpersonal and communication skills
• Some kitchen experience
• ServeSafe required
• Quality orientation
• Computer proficiency

The Supervisor/Shift Lead is responsible for establishing and maintaining guest services. He/she is responsible for the various tasks involved in the overall operation of the restaurant including opening and closing the restaurant, maximizing sales/profitability by developing staff, and all aspects of service delivery and guest satisfaction.  

Key Responsibilities/Duties:

• Ensure that each guest receives outstanding service by providing a friendly, professional environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• Provide leadership for employee relations through effective communications, coaching, training and development.
• Resolve any guest issues
• Very good at interacting with guests as cashier
• Can also prepare and plate food consistently - we have a small menu of 5-7 items. 
• In charge of scheduling the staff
• Making sure we have the proper prep and food in stock
• Follow all health and safety standards
• Perform other related duties as assigned.

 Specific Knowledge, Skills, and Attributes:

• Leadership: A demonstrated ability to lead people, communication results, and motivate
• Planning: Ability to perform short and long range planning in terms of scheduling and making sure we have proper food inventory
• Excellent interpersonal and communication skills
• Some kitchen experience
• ServeSafe required
• Quality orientation
• Computer proficiency