Company: Basset Arms

Location: Portreath, Cornwall

Job Description:

Position Overview: As Front of House at Basset Arms, you will play a pivotal role in ensuring the smooth and efficient operation of restaurant and bar. You will work closely with the management and supervisory team to uphold our standards of excellence in customer service, food quality, and team performance. This role offers a unique opportunity to contribute to the success and growth of a dynamic culinary establishment.

Key Responsibilities:

• Duties: Assist with daily restaurant operations, including opening and closing procedures, maintaining cleanliness and serving customers.
• Customer Experience: Uphold our commitment to delivering exceptional service by engaging with guests, addressing enquiries or concerns, and ensuring their dining experience exceeds expectations..
• Quality Control: Maintain rigorous standards for food quality, presentation, and customer service.

Criteria:

• Previous experience of 5 years plus within the restaurant industry, preferably in a fast-paced, casual dining environment.
• Strong communication, interpersonal, and problem-solving skills.
• Demonstrated ability to work independently with a minimum of 2 years experience in a supervisory role.
• Knowledge of restaurant practise and etiquette.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Opportunities for career advancement and professional development.
• Dynamic and inclusive work environment with a passionate team committed to excellence.
  
• Company pension
  
• Free food for shifts over 6 hours
• Employee discount

Experience:

• Customer service: 5 year (preferred)
• Supervisory role: 2 year (preferred)

Company: Basset Arms

Location: Portreath, Cornwall

Job Description:

Position Overview: As Front of House at Basset Arms, you will play a pivotal role in ensuring the smooth and efficient operation of restaurant and bar. You will work closely with the management and supervisory team to uphold our standards of excellence in customer service, food quality, and team performance. This role offers a unique opportunity to contribute to the success and growth of a dynamic culinary establishment.

Key Responsibilities:

• Duties: Assist with daily restaurant operations, including opening and closing procedures, maintaining cleanliness and serving customers.
• Customer Experience: Uphold our commitment to delivering exceptional service by engaging with guests, addressing enquiries or concerns, and ensuring their dining experience exceeds expectations..
• Quality Control: Maintain rigorous standards for food quality, presentation, and customer service.

Criteria:

• Previous experience of 5 years plus within the restaurant industry, preferably in a fast-paced, casual dining environment.
• Strong communication, interpersonal, and problem-solving skills.
• Demonstrated ability to work independently with a minimum of 2 years experience in a supervisory role.
• Knowledge of restaurant practise and etiquette.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Opportunities for career advancement and professional development.
• Dynamic and inclusive work environment with a passionate team committed to excellence.
  
• Company pension
  
• Free food for shifts over 6 hours
• Employee discount

Experience:

• Customer service: 5 year (preferred)
• Supervisory role: 2 year (preferred)