We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments  to join our team. The Bat and Ball Stratford is the go-to destination for Ping Pong, Live Sport, Cocktails, Craft Beer and Pizza spread over two huge floors. It’s the best place in Westfield to book a party with with a twist. Guaranteed to make your event one to remember.

Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience? 

What's it all about:

• Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality
• Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards
• Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience
• Able to deal with customer queries quickly and professionally
• Always willing to learn new skills and explore opportunities, be approachable and encourage ideas
• Able to support the Management team to deliver set goals
• Able to promote and market the venue, private hire spaces and events as appropriate to our customers

What's in it for me:

We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments  to join our team. The Bat and Ball Stratford is the go-to destination for Ping Pong, Live Sport, Cocktails, Craft Beer and Pizza spread over two huge floors. It’s the best place in Westfield to book a party with with a twist. Guaranteed to make your event one to remember.

Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience? 

What's it all about:

• Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality
• Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards
• Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience
• Able to deal with customer queries quickly and professionally
• Always willing to learn new skills and explore opportunities, be approachable and encourage ideas
• Able to support the Management team to deliver set goals
• Able to promote and market the venue, private hire spaces and events as appropriate to our customers

What's in it for me: