Description
CPU Administrator — Weekend (Saturday & Sunday) 07:30–15:30 | £15 per hour
The Role
You'll be the first point of contact for our shops and wholesale customers, and keep production ordering and office admin running smoothly across the weekend. Here's a flavour of what you'll get stuck into:
- Answering the phone and handling enquiries as first point of contact for shops and wholesale customers.
- Maintaining and updating customer/shop orders, and processing daily order plan and quantity changes.
- Entering, amending and approving orders on Cybake, including wholesale orders and delivery changes.
- Printing and processing production reports for the bakers.
- Processing online orders for cakes and other Blackbird Online Shop goods - confirming with customers and logging orders accurately.
- Handling customer complaints (Google & email) professionally and passing them to the right person.
- Supporting new account onboarding - sending documents and liaising with logistics.
- Keeping consumables, stationery and printed labels (crate, sandwich & toastie, production) stocked up.
- General office admin, including post, internal mail, and keeping the workspace clean and organised.
What We're Looking For
- Highly organised, with a good eye for detail and the ability to prioritise under pressure.
- Proficient in Word, Outlook and Excel, with accurate data entry skills; happy to learn Cybake.
- Excellent telephone manner and a confident, friendly communicator with people at all levels.
- Self-motivated, able to work alone and manage your own time.
- A proactive, can-do attitude and a genuine team player.
- Reliable and punctual, with the flexibility to work every Saturday & Sunday.
What You'll Get
- £15 per hour.
- Every Saturday & Sunday, 07:30–15:30.
- A fast-paced, friendly bakery environment and a genuinely lovely team to work with.
CPU Administrator — Weekend (Saturday & Sunday) 07:30–15:30 | £15 per hour
The Role
You'll be the first point of contact for our shops and wholesale customers, and keep production ordering and office admin running smoothly across the weekend. Here's a flavour of what you'll get stuck into:
- Answering the phone and handling enquiries as first point of contact for shops and wholesale customers.
- Maintaining and updating customer/shop orders, and processing daily order plan and quantity changes.
- Entering, amending and approving orders on Cybake, including wholesale orders and delivery changes.
- Printing and processing production reports for the bakers.
- Processing online orders for cakes and other Blackbird Online Shop goods - confirming with customers and logging orders accurately.
- Handling customer complaints (Google & email) professionally and passing them to the right person.
- Supporting new account onboarding - sending documents and liaising with logistics.
- Keeping consumables, stationery and printed labels (crate, sandwich & toastie, production) stocked up.
- General office admin, including post, internal mail, and keeping the workspace clean and organised.
What We're Looking For
- Highly organised, with a good eye for detail and the ability to prioritise under pressure.
- Proficient in Word, Outlook and Excel, with accurate data entry skills; happy to learn Cybake.
- Excellent telephone manner and a confident, friendly communicator with people at all levels.
- Self-motivated, able to work alone and manage your own time.
- A proactive, can-do attitude and a genuine team player.
- Reliable and punctual, with the flexibility to work every Saturday & Sunday.
What You'll Get
- £15 per hour.
- Every Saturday & Sunday, 07:30–15:30.
- A fast-paced, friendly bakery environment and a genuinely lovely team to work with.
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