The Role

• Ensuring service is performed at a professional standard, at all times.
• Keeping employees well informed of restaurant goals, budgets and standards.
• Obtaining feedback from guests and sharing this with the Restaurant Management and Chefs, in order to improve service.
• To be consistently aware and promote all services offered at Beaverbrook.
• Ensuring the billing procedure is thorough and accurate for each guest.

The Person

• Great attention to detail, efficient and responsible, focused on guest-satisfaction and staff well-being.
• Ability to lead and motivate a small team to deliver a seamless, memorable guest experience.
• Immaculately presented with exceptional communication skills.
• Experience in a five-star establishment, in a similar role.

Shift Pattern

• 40 hour week, the ideal candidate will be flexible in working any 5 days out of 7.
• The typical hours for this position may consist of: 06:45-17:00, 11:30-22:00, 11:30-01:00 or 15:00-01:00, with some variation dependent upon business needs.

Salary: Up to £31,644.30 per annum including tronc.

Our Standards:

Aligned with Leading Quality Assurance (LQA) expectations, you will act as a true ambassador for Beaverbrook. You’ll demonstrate emotional intelligence, professionalism, initiative, and pride in every guest interaction — ensuring service that is warm, intuitive and consistently excellent.

Benefits

As part of the Beaverbrook family, you’ll enjoy a wide range of benefits designed to support your wellbeing, development and long‑term career:

• Competitive salary
• Generous retail, gym and cinema discounts via the Hospitality Rewards App
• Ongoing personal development and access to recognised qualifications
• Discounted rates on Food & Beverage
• 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
• Pension  & Life Insurance
• Sick Pay
• Long Service Awards
• Cycle to work scheme
• Recommend a Friend Bonus
• Uniforms provided for some roles
• Free parking
• Additional local benefits

The Role

• Ensuring service is performed at a professional standard, at all times.
• Keeping employees well informed of restaurant goals, budgets and standards.
• Obtaining feedback from guests and sharing this with the Restaurant Management and Chefs, in order to improve service.
• To be consistently aware and promote all services offered at Beaverbrook.
• Ensuring the billing procedure is thorough and accurate for each guest.

The Person

• Great attention to detail, efficient and responsible, focused on guest-satisfaction and staff well-being.
• Ability to lead and motivate a small team to deliver a seamless, memorable guest experience.
• Immaculately presented with exceptional communication skills.
• Experience in a five-star establishment, in a similar role.

Shift Pattern

• 40 hour week, the ideal candidate will be flexible in working any 5 days out of 7.
• The typical hours for this position may consist of: 06:45-17:00, 11:30-22:00, 11:30-01:00 or 15:00-01:00, with some variation dependent upon business needs.

Salary: Up to £31,644.30 per annum including tronc.

Our Standards:

Aligned with Leading Quality Assurance (LQA) expectations, you will act as a true ambassador for Beaverbrook. You’ll demonstrate emotional intelligence, professionalism, initiative, and pride in every guest interaction — ensuring service that is warm, intuitive and consistently excellent.

Benefits

As part of the Beaverbrook family, you’ll enjoy a wide range of benefits designed to support your wellbeing, development and long‑term career:

• Competitive salary
• Generous retail, gym and cinema discounts via the Hospitality Rewards App
• Ongoing personal development and access to recognised qualifications
• Discounted rates on Food & Beverage
• 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
• Pension  & Life Insurance
• Sick Pay
• Long Service Awards
• Cycle to work scheme
• Recommend a Friend Bonus
• Uniforms provided for some roles
• Free parking
• Additional local benefits