Description:

At Beaverbrook, our Duty Managers play a key role in ensuring every Member, Resident and Guest enjoys a seamless and personalised five‑star experience. Warm, intuitive and knowledgeable, you will be a visible presence across the Estate and confident in delivering exceptional service.

The Role:

You will oversee Estate‑wide operations, supporting teams to deliver smooth daily service. With strong awareness of guest activity and business levels, you’ll manage:

• Guest movement, occupancy and VIP arrivals
• Spa, restaurant and event bookings
• Coordination between operational departments

You will build genuine rapport with guests and ensure they receive consistent recognition and service at every touchpoint.

The Person:

We’re looking for someone who is:

• Professional, polished and people‑focused
• Calm, confident and proactive
• A strong communicator and multitasker
• Hands‑on with a positive, solutions‑driven approach
• Experienced in luxury hospitality in a supervisory or managerial role, is essential
• Familiar with, or eager to work to, LQA‑style standards

Shift Pattern:

5 days out of 7, including weekends and bank holidays.
Shifts include 07:00–15:00, 10:00–18:30, or 14:30–23:00.

Salary: Up to £35,000 per annum, plus tronc 

Benefits:

·       Hospitality Rewards App discounts

·       Development support and recognised qualifications

·       Discounted F&B

·       28 days’ holiday (including bank holidays), rising annually for 5 years

·       Pension, Life Insurance & Sick Pay

·       Long Service Awards

·       Cycle to Work Scheme

·       Recommend‑a‑Friend bonus

·       Uniform for some roles & free parking

·       Staff accommodation available

*Accommodation is available* 

Description:

At Beaverbrook, our Duty Managers play a key role in ensuring every Member, Resident and Guest enjoys a seamless and personalised five‑star experience. Warm, intuitive and knowledgeable, you will be a visible presence across the Estate and confident in delivering exceptional service.

The Role:

You will oversee Estate‑wide operations, supporting teams to deliver smooth daily service. With strong awareness of guest activity and business levels, you’ll manage:

• Guest movement, occupancy and VIP arrivals
• Spa, restaurant and event bookings
• Coordination between operational departments

You will build genuine rapport with guests and ensure they receive consistent recognition and service at every touchpoint.

The Person:

We’re looking for someone who is:

• Professional, polished and people‑focused
• Calm, confident and proactive
• A strong communicator and multitasker
• Hands‑on with a positive, solutions‑driven approach
• Experienced in luxury hospitality in a supervisory or managerial role, is essential
• Familiar with, or eager to work to, LQA‑style standards

Shift Pattern:

5 days out of 7, including weekends and bank holidays.
Shifts include 07:00–15:00, 10:00–18:30, or 14:30–23:00.

Salary: Up to £35,000 per annum, plus tronc 

Benefits:

·       Hospitality Rewards App discounts

·       Development support and recognised qualifications

·       Discounted F&B

·       28 days’ holiday (including bank holidays), rising annually for 5 years

·       Pension, Life Insurance & Sick Pay

·       Long Service Awards

·       Cycle to Work Scheme

·       Recommend‑a‑Friend bonus

·       Uniform for some roles & free parking

·       Staff accommodation available

*Accommodation is available*