Responsible
for supporting the E-Commerce Content Manager for the visual and technical execution
of the Ben Sherman Websites (UK, DE, US) ensuring the content is inspirational,
relevant, engaging and is aligned with the seasonal promotional and marketing
calendar.
Responsibilities:
- Responsible for managing
the digital content planner for each site, collaborating
across multiple teams on website content updates to ensure key promotional and
marketing activity is covered.
- Responsible for creating and building SEO
optimised blog content in line with the overall content planner and seasonal
activity.
- Support the E-Commerce Content
Manager in briefing image and copy requirements to the Creative Team to drive
sales, AOV and conversion.
- Optimise all visual imagery across the sites including homepage, product
landing pages, blogs and competitions.
- Manage the upload of seasonal
meta data to maximise on SEO potential
- Use Google Analytics
daily to monitor the website and product performance and identify content
requirements based on the data.
- Use the
Marketing/Trading Calendars to understand the trading and content priorities
and ensure products are featured/merchandised accordingly.
- Monitor, browse and test website frequently to ensure all links,
functionality, content and pages are working seamlessly and work with the
Ecommerce optimisation/development team to resolve any irregularities or
issues.
- Set up and track
all offer codes used in conjunction with emails and online offers and
track usage results
- Work closely with the E-Commerce Trading and Development teams, improving website
design and user experience.
- Awareness of key
promotional activity, ensuring prices are actioned and accurate for launch of
the event. Highlight any risks to delivery.
- Update key footer and
store pages when information changes are required.
- Update the
website/blog with new keyword rich content such as articles on a regular
basis
- Observe key competitor activity in the retail
space for differential trading tactics and content ideation, applying
these learnings to help optimise UX & conversion.
Communication
- Aim to be the E-Commerce
ambassador for Ben Sherman content
- Liaise with the creative team on imagery and
copy requirements.
Through clear and
regular communication, be known as the web production point of contact for the
brand, marketing and merchandising/buying teams.- Communicate issues with
launch and on-site content changes in key meetings
Key Skills & Experience:
- Experience of working within a content
management platform
- Digitally active, including some digitally
related work experience
- Highly organised with
excellent attention to detail.
- Strong multitasking
abilities
- Strong verbal and written
communication skills at all levels.
- Strong team player, able to
work flexibly to support the team where required.
- Strong written English