Employee Records
Digital Content Coordinator
Ben Sherman Head Office
Full Time
2 Years Experience
Coins Icon Competitive salary
Digital Content Coordinator
Ben Sherman Head Office

Full Time
2 Years Experience
Coins Icon Competitive salary
Skills
Ecommerce
Digital Content
web maintenance
Description
Digital Content Assistant
Full-Time
Kingston-Upon-Thames

Purpose of the role:

The Digital Content Coordinator is responsible for executing and optimising content across the Ben Sherman websites (UK, DE, US). This role plays a key part in ensuring website content is engaging, on-brand, and aligned with seasonal promotional and marketing calendars. The Digital Content Coordinator will work closely with cross-functional teams to enhance user experience, improve site performance, and drive conversions through strategic content planning and execution.

Responsibilities:

Content Strategy & Execution

  • Support the Digital Content Manager in owning the online content planner for each site, ensuring alignment with key promotional and marketing initiatives.
  • Develop and publish SEO-optimised blog content to support seasonal campaigns and enhance organic search visibility.
  • Oversee the visual merchandising of homepage, product landing pages, blogs, and promotional banners to optimise user experience and conversion rates.
  • Brief and collaborate with the Creative Team on imagery and copy requirements to support e-commerce goals.

Site Optimisation & Performance Monitoring

  • Manage seasonal meta data uploads, ensuring SEO best practices are followed.
  • Utilise Google Analytics and other data tools to track website performance, identify content gaps, and recommend optimisations.
  • Work with the E-Commerce Trading and Development teams to improve website functionality, user experience, and design enhancements.
  • Conduct regular site audits to ensure all content, links, and pages function seamlessly, resolving any issues with the development team.
  • Build, track and analyse promo code performance, providing insights on engagement and effectiveness.

Cross-Team Collaboration & Content Management

  • Act as a key liaison between e-commerce, marketing, creative, and merchandising teams, ensuring content supports broader brand and commercial goals.
  • Work with our SEO agency to stay ahead of search trends and implement strategies that drive organic traffic growth.
  • Monitor competitor activity to identify industry trends and innovate content strategies for improved engagement and conversion.
  • Maintain and update key website content pages, including store locator, policies, and promotional landing pages.
Key Skills and Experience: 
  • Experience managing and publishing content within a Content Management System (CMS).
  • Strong understanding of SEO best practices and content optimisation strategies.
  • Data-driven mindset with proficiency in Google Analytics or similar tools for performance tracking.
  • Highly organised, with strong project management skills and the ability to multitask effectively.
  • Excellent verbal and written communication skills, with an eye for detail and brand consistency.
  • Collaborative team player with a proactive approach to problem-solving and innovation.
Digital Content Assistant
Full-Time
Kingston-Upon-Thames

Purpose of the role:

The Digital Content Coordinator is responsible for executing and optimising content across the Ben Sherman websites (UK, DE, US). This role plays a key part in ensuring website content is engaging, on-brand, and aligned with seasonal promotional and marketing calendars. The Digital Content Coordinator will work closely with cross-functional teams to enhance user experience, improve site performance, and drive conversions through strategic content planning and execution.

Responsibilities:

Content Strategy & Execution

  • Support the Digital Content Manager in owning the online content planner for each site, ensuring alignment with key promotional and marketing initiatives.
  • Develop and publish SEO-optimised blog content to support seasonal campaigns and enhance organic search visibility.
  • Oversee the visual merchandising of homepage, product landing pages, blogs, and promotional banners to optimise user experience and conversion rates.
  • Brief and collaborate with the Creative Team on imagery and copy requirements to support e-commerce goals.

Site Optimisation & Performance Monitoring

  • Manage seasonal meta data uploads, ensuring SEO best practices are followed.
  • Utilise Google Analytics and other data tools to track website performance, identify content gaps, and recommend optimisations.
  • Work with the E-Commerce Trading and Development teams to improve website functionality, user experience, and design enhancements.
  • Conduct regular site audits to ensure all content, links, and pages function seamlessly, resolving any issues with the development team.
  • Build, track and analyse promo code performance, providing insights on engagement and effectiveness.

Cross-Team Collaboration & Content Management

  • Act as a key liaison between e-commerce, marketing, creative, and merchandising teams, ensuring content supports broader brand and commercial goals.
  • Work with our SEO agency to stay ahead of search trends and implement strategies that drive organic traffic growth.
  • Monitor competitor activity to identify industry trends and innovate content strategies for improved engagement and conversion.
  • Maintain and update key website content pages, including store locator, policies, and promotional landing pages.
Key Skills and Experience: 
  • Experience managing and publishing content within a Content Management System (CMS).
  • Strong understanding of SEO best practices and content optimisation strategies.
  • Data-driven mindset with proficiency in Google Analytics or similar tools for performance tracking.
  • Highly organised, with strong project management skills and the ability to multitask effectively.
  • Excellent verbal and written communication skills, with an eye for detail and brand consistency.
  • Collaborative team player with a proactive approach to problem-solving and innovation.