Job Description: Assistant Restaurant Manager
The Assistant Restaurant Manager (ARM) serves as the bridge between the kitchen and the front-of-house, ensuring that the gears of the restaurant turn smoothly. You’ll be the "right hand" to the General Manager, focusing on high-quality guest experiences, staff motivation, and operational efficiency.
1. Operational Leadership
Oversee daily floor operations, ensuring the restaurant meets service standards during peak hours.
Manage opening and closing procedures, including cash handling and security checks.
Maintain a pristine environment by enforcing health, safety, and sanitation regulations.
2. Team Management & Development
Assist in recruiting, training, and mentoring front-of-house staff (servers, hosts, and bartenders).
Create weekly staff schedules that balance labor costs with service needs.
Conduct pre-shift "huddles" to communicate daily specials, goals, and VIP arrivals.
3. Guest Relations
Act as the primary point of contact for guest feedback, resolving complaints with grace and speed.
Foster a culture of hospitality to build "regulars" and maintain a high online rating.
4. Administrative & Financial Support
Monitor inventory levels and assist with ordering supplies or beverages.
Analyze labor costs and sales reports to help hit monthly P&L targets.
Ensure all POS systems and kitchen tech are functioning correctly.
Job Description: Assistant Restaurant Manager
The Assistant Restaurant Manager (ARM) serves as the bridge between the kitchen and the front-of-house, ensuring that the gears of the restaurant turn smoothly. You’ll be the "right hand" to the General Manager, focusing on high-quality guest experiences, staff motivation, and operational efficiency.
1. Operational Leadership
Oversee daily floor operations, ensuring the restaurant meets service standards during peak hours.
Manage opening and closing procedures, including cash handling and security checks.
Maintain a pristine environment by enforcing health, safety, and sanitation regulations.
2. Team Management & Development
Assist in recruiting, training, and mentoring front-of-house staff (servers, hosts, and bartenders).
Create weekly staff schedules that balance labor costs with service needs.
Conduct pre-shift "huddles" to communicate daily specials, goals, and VIP arrivals.
3. Guest Relations
Act as the primary point of contact for guest feedback, resolving complaints with grace and speed.
Foster a culture of hospitality to build "regulars" and maintain a high online rating.
4. Administrative & Financial Support
Monitor inventory levels and assist with ordering supplies or beverages.
Analyze labor costs and sales reports to help hit monthly P&L targets.
Ensure all POS systems and kitchen tech are functioning correctly.