Employee Records
Games Host
Clays Birmingham
Part Time
2 Years Experience
Coins Icon £14 - £16 / Hour
Games Host
Clays Birmingham

Part Time
2 Years Experience
Coins Icon £14 - £16 / Hour
Skills
Guest Communication
Fast-Paced Experience
Hosting
Description

JOB TITLE:  Games Master (Games Host external)

LINE MANAGER: Events Lead


LIFE AT CLAYS

Calling All High-Energy Sharpshooters! 

Are you ready to aim for the stars and hit your mark as an entertainer extraordinaire? Do you thrive on working in fun, inclusive and action-packed environments? Do you have a flair for bringing out competitiveness and being an emotional support person for those winning or losing?  

Clays is the premier indoor interactive clay shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to the city. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience day or night. With a completely unique proposition in the competitive socialising arena, our gamified version of Olympic clay target shooting makes clay shooting safe, fun and accessible for all.  Our customers range from millennials and urban socialites to corporates and gaming enthusiasts. We offer an amazing experience combining interactive clay target shooting with the highest quality food, drink and customer service.

At Clays, we don't just throw parties – we sculpt experiences that blast the mundane to smithereens, with our privately owned gaming technology we really are the best when it comes to virtual gameplay, food and beverage. 

Careers at Clays are loaded with possibilities and as we grow our brand and business, we are also invested in developing our people, providing many opportunities for personal development and access to excellent training. We are building an amazing team of autonomous free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with a culture and working environment where integrity, fun and teamwork are prioritised, we might just be the place for you!

We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us:

You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”

“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”

Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”

CLAYS VALUES

At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you!

And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do:

SAFE - Is it safe? For our team, our guests, the business, and our partners.

AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations.

LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new.

SUMMARY OF POSITION 

What's the Gig, you ask?

As a Clays Games Host, you'll be the maestro of fun, the captain of excitement, and the ultimate purveyor of good times. Your mission? To turn every group booking into an epic adventure that leaves our guests buzzing with excitement and eagerness to book again. Whether you're leading groups through our six clay shooting games, dishing out high-fives like confetti, or inventing new competitions on the fly, you'll be the heart and soul of the party from start to finish.

DUTIES & RESPONSIBILITIES

Your role will include but may not be limited to the following responsibilities;

What happens on your shift?

  • The Games Master will liaise with the Duty Manager/Events Manager/Floor Manager regarding any specific requirements
  • Introduce yourself to the lead booker and explain your role and responsibilities throughout the booking
  • Depending on what type of event it is (eg: Work social, Christmas party, Company client-mixer) you will gauge the room and tailor your performance and socialising with the group
  • Encourage team battles and friendly competition
  • Explain how to play the games, register, use the guns/kiosk as well as hints and tips so they have the best experience
  • Use a headset and Mic/handheld mic as required
  • Supporting our guests move around the venue, to table bookings or support with prizes and gifting at the end of the event

What happens during game time?

  • Check in regularly with guests to ensure everyone is enjoying themselves and understanding how to get the best out of their experience
  • Reiterate how to play the games/use the equipment for anyone who may not have fully understood the first time around
  • Arrange tournaments
  • Ensure everyone is getting involved! 
  • Upselling prizes (vouchers, bottles of champagne or bubbles) 
    • Assist Clays team as required:
    • Pass on any relevant details/information between guests and Clays
    • Clearing tables 
Assist guests with their belongings/bags/coats etc

SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES

  • A personality that shines brighter than a disco ball on New Year's Eve
  • A knack for rallying the troops, inspiring teamwork, and bringing out the competitive spirit in everyone
  • The energy to keep the party going all night long (or at least until closing time)
  • A commitment to delivering best-in-class customer service to ensure Clays is an unforgettable venue 
  • Impeccable time-keeping skills (both with clients and personally) 
  • The ability to work alongside dedicated colleagues and liaise with ease regarding games or any other hospitality requirements
  • Always looking for opportunities to improve your knowledge and abilities
  • Passionate about hospitality and creating amazing experiences
  • A keen eye for detail with excellent written and verbal communication skills
  • Ability to build lasting relationships with colleagues and clients
  • Honest with strong moral principles
  • Take initiative, can solve problems calmly and work well under pressure 

The Nitty Gritty

  • Must be well-presented and well-groomed
  • Uniform must be pressed and clean
  • We will provide:
    • Shirt
    • Waistcoat
    • Hat
    • Walking Stick
  • You will need to provide:
    • Black shoes/trainers
    • Black Trouser/jeans - No rips/faded

WHAT YOU’LL GET IN RETURN

We value our colleagues greatly and want everyone to feel rewarded.

Our  great benefits include:

  • Competitive Salary: A base salary of £12.40 per hour Service Charge: weekly service charge paid as Tronc.
  • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service.
  • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family.
  • Paid Breaks: We value your time and ensure you’re compensated for your breaks.
  • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP.
  • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays.
  • Celebration Day: An additional paid day off each year to celebrate something meaningful to you.
  • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service.
  • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.
  • Volunteer Day: A paid day off annually to give back to your local community.
  • Birthday Gift: Choose a special gift to celebrate your birthday.
  • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you.
  • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme.
  • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards.
  • Meals Provided: Free meals for colleagues working operational shifts.

Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.


JOB TITLE:  Games Master (Games Host external)

LINE MANAGER: Events Lead


LIFE AT CLAYS

Calling All High-Energy Sharpshooters! 

Are you ready to aim for the stars and hit your mark as an entertainer extraordinaire? Do you thrive on working in fun, inclusive and action-packed environments? Do you have a flair for bringing out competitiveness and being an emotional support person for those winning or losing?  

Clays is the premier indoor interactive clay shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to the city. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience day or night. With a completely unique proposition in the competitive socialising arena, our gamified version of Olympic clay target shooting makes clay shooting safe, fun and accessible for all.  Our customers range from millennials and urban socialites to corporates and gaming enthusiasts. We offer an amazing experience combining interactive clay target shooting with the highest quality food, drink and customer service.

At Clays, we don't just throw parties – we sculpt experiences that blast the mundane to smithereens, with our privately owned gaming technology we really are the best when it comes to virtual gameplay, food and beverage. 

Careers at Clays are loaded with possibilities and as we grow our brand and business, we are also invested in developing our people, providing many opportunities for personal development and access to excellent training. We are building an amazing team of autonomous free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with a culture and working environment where integrity, fun and teamwork are prioritised, we might just be the place for you!

We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us:

You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”

“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”

Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”

CLAYS VALUES

At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you!

And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do:

SAFE - Is it safe? For our team, our guests, the business, and our partners.

AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations.

LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new.

SUMMARY OF POSITION 

What's the Gig, you ask?

As a Clays Games Host, you'll be the maestro of fun, the captain of excitement, and the ultimate purveyor of good times. Your mission? To turn every group booking into an epic adventure that leaves our guests buzzing with excitement and eagerness to book again. Whether you're leading groups through our six clay shooting games, dishing out high-fives like confetti, or inventing new competitions on the fly, you'll be the heart and soul of the party from start to finish.

DUTIES & RESPONSIBILITIES

Your role will include but may not be limited to the following responsibilities;

What happens on your shift?

  • The Games Master will liaise with the Duty Manager/Events Manager/Floor Manager regarding any specific requirements
  • Introduce yourself to the lead booker and explain your role and responsibilities throughout the booking
  • Depending on what type of event it is (eg: Work social, Christmas party, Company client-mixer) you will gauge the room and tailor your performance and socialising with the group
  • Encourage team battles and friendly competition
  • Explain how to play the games, register, use the guns/kiosk as well as hints and tips so they have the best experience
  • Use a headset and Mic/handheld mic as required
  • Supporting our guests move around the venue, to table bookings or support with prizes and gifting at the end of the event

What happens during game time?

  • Check in regularly with guests to ensure everyone is enjoying themselves and understanding how to get the best out of their experience
  • Reiterate how to play the games/use the equipment for anyone who may not have fully understood the first time around
  • Arrange tournaments
  • Ensure everyone is getting involved! 
  • Upselling prizes (vouchers, bottles of champagne or bubbles) 
    • Assist Clays team as required:
    • Pass on any relevant details/information between guests and Clays
    • Clearing tables 
Assist guests with their belongings/bags/coats etc

SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES

  • A personality that shines brighter than a disco ball on New Year's Eve
  • A knack for rallying the troops, inspiring teamwork, and bringing out the competitive spirit in everyone
  • The energy to keep the party going all night long (or at least until closing time)
  • A commitment to delivering best-in-class customer service to ensure Clays is an unforgettable venue 
  • Impeccable time-keeping skills (both with clients and personally) 
  • The ability to work alongside dedicated colleagues and liaise with ease regarding games or any other hospitality requirements
  • Always looking for opportunities to improve your knowledge and abilities
  • Passionate about hospitality and creating amazing experiences
  • A keen eye for detail with excellent written and verbal communication skills
  • Ability to build lasting relationships with colleagues and clients
  • Honest with strong moral principles
  • Take initiative, can solve problems calmly and work well under pressure 

The Nitty Gritty

  • Must be well-presented and well-groomed
  • Uniform must be pressed and clean
  • We will provide:
    • Shirt
    • Waistcoat
    • Hat
    • Walking Stick
  • You will need to provide:
    • Black shoes/trainers
    • Black Trouser/jeans - No rips/faded

WHAT YOU’LL GET IN RETURN

We value our colleagues greatly and want everyone to feel rewarded.

Our  great benefits include:

  • Competitive Salary: A base salary of £12.40 per hour Service Charge: weekly service charge paid as Tronc.
  • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service.
  • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family.
  • Paid Breaks: We value your time and ensure you’re compensated for your breaks.
  • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP.
  • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays.
  • Celebration Day: An additional paid day off each year to celebrate something meaningful to you.
  • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service.
  • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.
  • Volunteer Day: A paid day off annually to give back to your local community.
  • Birthday Gift: Choose a special gift to celebrate your birthday.
  • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you.
  • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme.
  • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards.
  • Meals Provided: Free meals for colleagues working operational shifts.

Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.