General Operational duties: - To ensure that all finished products are present, ready for delivery and of the required standard
- To know and be familiar with the Delivery Schedules, Customer Lists and Customer Requirements
- To report for all shifts as stipulated on the rota.
- Using navigation tools and considering factors like traffic and roadblocks to plan the most efficient route
Communication: - To inform the Logistics Manager and customer of any deliverable product shortages and quality issues both before and throughout the shift
- Communicate any issues with vehicles, products or deliveries immediately to line manager
- To ensure safe and correct usage of Bluetooth equipment, keeping it in working order
- Communicate any incidents or accidents no matter how minor to line manager, including any parking offences or tickets
Standards: - As a representative of the company to our clients the driver must wear the correct uniform to the correct standard at all times
- To ensure all areas within the vehicle are kept clean and tidy
- Ensure vehicle is washed on a minimum bi-weekly basis
- Conduct daily vehicle check, ensuring standards are maintained for fuel levels, tyre pressure and tread.
- Carry out basic maintenance of vehicle adhering to Paul standards
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Product Quality & Packaging: - To load confectionary items in a safe and secure way ensuring no damage to products
- Responsible for actual load of vehicle, ensuring it is safe and secure before leaving the bakery
- Ensure correct temperature storage of frozen, ambient and chilled products
Health & Safety: - To work cleanly, safely and hygienically at all times.
- To wear the company uniform and maintain the highest level of personal hygiene.
- To ensure all areas within your section are kept clean, tidy and organized and left accordingly at the end of each shift.
- To ensure that all proper hygienic procedures are followed, with regular cleaning of taps, sinks, worktops, delivery crates and machinery
- To keep the interior and exterior of the vans clean at all times.
- To date all products and ensure all products are rotated correctly where appropriate.
- To report all accidents to the Logistics Manager
- To comply with all legislation regarding the health and safety of food hygiene.
- To report all faulty equipment and machinery to the Logistics Manager.
Teamwork: - To be an active team member and to help colleagues, as and when necessary
- Attend team meetings as required
- Take responsibility for own timekeeping, be at work on time on all occasions as stipulated on the rota
- Helpful without being asked, cooperative and friendly and willingness to try new ideas
A Portrait of a Blackbird Person – the behaviour we expect
- Good Communication – Smiling, always friendly, use polite tone of voice, ask questions
- Attitude and behaviour – showing passion, energy, speed, and have a can-do attitude, flexibility
- Teamwork – one team – helping others, showing respect, having good product knowledge, working to high standards, and quality focused
- Customer Service – Customer focused, thinking of their needs, listens to them
Additional Responsibilities
- To carry out additional driving duties as and when required by the Logistics Manager
- To transfer goods and packaging from shops and support office as and when required
Skill and Technical Requirements
- Must have a UK drivers licence (ideally category B entitlement)
- Ideally 3 years driving experience in the UK in 3.5 tonne or larger
- For insurance purposes must be over 25 years of age
- Reasonable working knowledge of Greater London Street routes
- Able to read maps an advantage
Personal Profile
- To communicate in an honest and open manner
- Neat and tidy appearance
- Good level of spoken English
- Flexible in terms of availability and shift patterns
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