Job Title:​ Club Manager

Location:​ Westbourne Grove, Notting Hill

Type of Employment Contract: ​Full time

Reporting to:​ Bodyism Company GM

About the Business:  ​We are a health and wellness company with integrity and the aim of changing people’s lives. Bodyism is a fast growing, exciting company with huge opportunities for growth within the wellness industry. Founded more than 15 years ago, BODYISM opened its Notting Hill Club doors in early 2016. The Westbourne Grove Club is a wellness haven with all aspects of wellbeing considered. Bodyism is kind and truthful, providing a powerful blueprint for a happy, healthy life. Balancing movement, mindset, nutrition and recovery, we are the unparalleled creators of vibrant bodies.

Job Description:​ We are looking for a passionate, committed and hard working Club Manager for our busy, vibrant club. As Club Manager, you are the centre point of the club and responsible for smooth, 5 star operation on a daily basis. You’ll need to be kind, passionate and caring and also be used to dealing with customers politely and efficiently. This varied role also includes ​tasks in HR, finance, general operations, health and safety, maintenance and client relationships.

Responsibilities:

• Ensure smooth running of Club on a daily basis ensuring the overall standards and cleanliness of the club is maintained.
• Build and promote strong, long-lasting client relationships. Interacting with individual clients to understand their needs and ensure they are gaining the best experience at Bodyism.
• Overseeing recruitment, training and general HR tasks for the club. Responsible for providing guidance, direction and motivation to support staff, including setting performance standards and monitoring performance.
• Overseeing key financial processes within club operation including managing budgets, enhancing profitability, target setting and reaching sales targets.
• Liaise with company officials to develop strategies to increase sales, expand markets, and promote business.
• Maintain close relationships with company directors to ensure brand standards and directions are adhered to.
• Weekly check ins with other Club Management Staff including Membership manager, Cafe & Operations Manager, Head Trainer and FOH Manager.
• Overseeing Club Health and Safety - ensuring relevant training, checks and paperwork is adhered to as per company policies and procedures.
• Coordinate maintenance of building and equipment.
• Produce weekly and monthly reports to Management.
• Overseeing, attending and running meetings when required.
• Manage day to day service delivery from self-employed Personal Training/Group class instructors at the club, ensuring that Bodyism ethos and standards are being applied.
• Ensuring that personal standards of presentation of all staff are of the highest quality.

Prerequisites:

• 2 years previous management experience, with proven ability to lead and motivate a team in a positive and uplifting way
• A passion for wellness and a commitment to change people’s lives.
• Full availability to work flexibly including evenings and weekends
• Excellent interpersonal, time management, and organisational skills.
• Excellent problem solving & change management skills
• Ability to work proactively and in a bustling café/reception environment.
• Ability to use initiative and critical thinking skills, problem solving.
• Excellent communication skills – both written and verbal.
• Ability to build relationships with fellow team members and members based on our company values of Kindness, Compassion and Respect.
• Computer skills with particular focus on scheduling systems 
• Experience in handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Preferred skills:

• Desire for career growth within the company
• Proficient in scheduling system Mind Body Online and Excel

Extra Details: 

• Fun, empowering environment to work in, for a company at the forefront of health and wellness.
• Complimentary classes at the Notting Hill club
• Discounted rates on retail product including our supercharged supplements and F&B offering. 
• Complimentary meal and drinks when on shift

Job Title:​ Club Manager

Location:​ Westbourne Grove, Notting Hill

Type of Employment Contract: ​Full time

Reporting to:​ Bodyism Company GM

About the Business:  ​We are a health and wellness company with integrity and the aim of changing people’s lives. Bodyism is a fast growing, exciting company with huge opportunities for growth within the wellness industry. Founded more than 15 years ago, BODYISM opened its Notting Hill Club doors in early 2016. The Westbourne Grove Club is a wellness haven with all aspects of wellbeing considered. Bodyism is kind and truthful, providing a powerful blueprint for a happy, healthy life. Balancing movement, mindset, nutrition and recovery, we are the unparalleled creators of vibrant bodies.

Job Description:​ We are looking for a passionate, committed and hard working Club Manager for our busy, vibrant club. As Club Manager, you are the centre point of the club and responsible for smooth, 5 star operation on a daily basis. You’ll need to be kind, passionate and caring and also be used to dealing with customers politely and efficiently. This varied role also includes ​tasks in HR, finance, general operations, health and safety, maintenance and client relationships.

Responsibilities:

• Ensure smooth running of Club on a daily basis ensuring the overall standards and cleanliness of the club is maintained.
• Build and promote strong, long-lasting client relationships. Interacting with individual clients to understand their needs and ensure they are gaining the best experience at Bodyism.
• Overseeing recruitment, training and general HR tasks for the club. Responsible for providing guidance, direction and motivation to support staff, including setting performance standards and monitoring performance.
• Overseeing key financial processes within club operation including managing budgets, enhancing profitability, target setting and reaching sales targets.
• Liaise with company officials to develop strategies to increase sales, expand markets, and promote business.
• Maintain close relationships with company directors to ensure brand standards and directions are adhered to.
• Weekly check ins with other Club Management Staff including Membership manager, Cafe & Operations Manager, Head Trainer and FOH Manager.
• Overseeing Club Health and Safety - ensuring relevant training, checks and paperwork is adhered to as per company policies and procedures.
• Coordinate maintenance of building and equipment.
• Produce weekly and monthly reports to Management.
• Overseeing, attending and running meetings when required.
• Manage day to day service delivery from self-employed Personal Training/Group class instructors at the club, ensuring that Bodyism ethos and standards are being applied.
• Ensuring that personal standards of presentation of all staff are of the highest quality.

Prerequisites:

• 2 years previous management experience, with proven ability to lead and motivate a team in a positive and uplifting way
• A passion for wellness and a commitment to change people’s lives.
• Full availability to work flexibly including evenings and weekends
• Excellent interpersonal, time management, and organisational skills.
• Excellent problem solving & change management skills
• Ability to work proactively and in a bustling café/reception environment.
• Ability to use initiative and critical thinking skills, problem solving.
• Excellent communication skills – both written and verbal.
• Ability to build relationships with fellow team members and members based on our company values of Kindness, Compassion and Respect.
• Computer skills with particular focus on scheduling systems 
• Experience in handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Preferred skills:

• Desire for career growth within the company
• Proficient in scheduling system Mind Body Online and Excel

Extra Details: 

• Fun, empowering environment to work in, for a company at the forefront of health and wellness.
• Complimentary classes at the Notting Hill club
• Discounted rates on retail product including our supercharged supplements and F&B offering. 
• Complimentary meal and drinks when on shift