ABOUT US.
BOOM: Battle Bar is a young, exciting competitive socialising business. It is the first and only Battle Bar in the world. An entertainment battleground combined with a premium bar centered around competitive entertainment. From Crazier Golf to Augmented Darts, from Axe Throwing to Shuffleboard, with theatrical cocktails and street food, it has it all. A high energy environment where customers battle with each other for the ultimate competitive high.
OUR VALUES.
- In a nutshell, as brilliantly fun for our employees as our guests. If we aren’t feeling the energy and excitement, then neither will our guests. We like to combine the idea of having fun with taking responsibility for our work and getting things done.
- Our people bring a big dose of passion to work with them. They give energy. They have a ‘come on let’s be the best on the planet" mentality. They radiate a buzzy positive attitude in everything they do.
- Being frank and honest about how we are doing is key to our success. We are always hungry for new ideas and fresh combinations that help us improve and stay ahead of the pack.
- We know we can go further as a team if we embrace individuality and a range of different personalities. We want people to lean into what they are good at. We champion a richer mix of talent.
ABOUT YOU.
- Experience working in a large-scale hospitality, leisure, or entertainment setting.
- Excellent business acumen & financial understanding.
- Experience in building energized and engaged teams.
- Excellent people management skills.
- Demonstrated ability to achieve and surpass targets.
- Willingness to work late nights, weekends, and overnight stays.
- A passion for hospitality!
ABOUT THE ROLE.
As General Manager, you’ll lead the venue to deliver world class guest service and maximize income across our games and F&B. The General Manager with support of Assistant General Manager will effectively supervise, direct, and lead the entire 100+ team to ensure guest experience is at the heart of what we do!
RESPONSIBILITIES – WHAT YOU DO.
- Lead, monitor and manage happy and high performing team, to ensure our team remains engaged and in love with what they do.
- Have a handle on all recruitment, on-boarding, training, scheduling, performance management, brand standard and quality control.
- New Business Development – implementation of each venues marketing plan including up-selling, outreach activities, lead generation and in store experience
- Take ownership of the venue and make It the "go to" venue In and around (Location).
- Build a culture were staff our appreciated and proud of the work we do. Keeping staff churn to a minimum.
- Identify "rock stars" In the team and support their development to become the Managers of tomorrow.
- Deliver an immersive and engaging world class hospitality experience.
- Manage all aspects of maintenance, health, and safety.
- Exceed your sales targets and smash your EBITDA targets.
- Work with Operations Manager on long term vision and strategy for your venue, making each quarter more successful than the last.
- Save the day when guests expectations have not been met, handle complaints and implement change where required.
- Remain accountable for all Health and Safety standards and Alcohol license requirements.
STRENGTHS – HOW YOU DO IT.
- Organised - Direct people clearly, using time effectively to get things done.
- Influence - you will be managing, supporting, and coaching experienced Managers, as well as some newbies. Help them, support them, and guide them.
- Coaching - Enable others around you to develop and grow, empowering them to do things themselves to your standard and the standard of the business.
- Passionate – Be creative, be enthusiastic, and be determined.
- A keen eye for detail – From standards to comfort working with budgets, payroll, revenue and forecasting.
- Fun - Be the kind of boss everyone wants to work for, with strong communication skills.
WHAT WE OFFER.
- Salary dependent on relevant experience
- Share Incentive Plan
- Support network: webinars, colleagues, etc
- Employee Assistance Programme including 24/7 access to free, confidential and specialist mental health/wellbeing support
- Discounts for your friends and family on our amazing adventures
- Day-off for your birthday