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Assistant Manager

Summary
Assistant Manager
Salary Up to £23000 / Year
Schedule Full Time
Location 190 Corporation St, Birmingham B4, UK

Assistant Manager


Description

About Boston 

At Boston, our purpose is to Make Things Better. Whether that’s serving the softest scrambled eggs or the silkiest flat white, offering the warmest welcome in town or standing strong on single-use plastic; we want to prove that doing good is good for business.  

Sound like a bit of you? Then read on… 

About the role 

We’re looking for an Assistant Manager to jump in and help create a great café environment for our customers and teamOur Assistant Managers are energetic, people-focused and get a buzz from delivering incredible customer experiences. An Assistant Manager at Boston needs to be open, empathetic and ready to share their skills and knowledge to nurture their team. All of these qualities combined make for great shifts. We believe that working together – looking after our people and the planet, will result in a sustainable profitable business. 

Our Assistant Managers are supported by the General Manager and the wider BTP team, making sure you have everything you need to ace the job. 

We believe that a balance between work and play is essential for human happiness, that's why we don't ask our people to work late or do split shifts. 

Are you our person? 

You’ll be people-focused (customer and team) with an eye for detail. You’ll have the experience to know that brilliant customer service promotes loyal customers, and you’ll take care of them whether it’s their first time at Boston, or they stop by for a flat white every day. You’ll be confident in your own abilities and calm when things get buzzing. As second in command you’ll be able to run smooth shifts in the absence of your General Manager. You will be conscious of the decisions you and the business make, as we want to have a long-term positive impact on the world around us. 

You don’t have to have lots of experience, we recruit on shared values, so if you think like us, get applying… 

  • Were authentic – this is a place where you’re accepted for who you are. 

  • Were honest – with everyone, it’s always the answer. 

  • Were empathetic – we think beyond ourselves to the needs of our customers, team and planet. 

  • Were determined – we always look to learn and improve, searching for ways to make things better. 

  • We cherish hospitality – it’s a proper job to make someone’s day. 

In return we… 

Offer an exciting package and benefits, including; 

  • 50% discount for you and up to 6 of your friends and family 

  • Promote balance with most cafes closing at 6pm giving you evenings back 

  • Free team meal and drinks on shift 

  • Free Ecoffee cup of your choice when you join, to start you on your reusable journey 

  • Your Pension contributions matched by BTP 

  • Fantastic development programme within a growing brand with exciting opportunities  

  • Recognition and reward programmes  

 Find out more about us and being part of the team here: 

https://bostonteaparty.co.uk/join-the-team.php 

About Boston 

At Boston, our purpose is to Make Things Better. Whether that’s serving the softest scrambled eggs or the silkiest flat white, offering the warmest welcome in town or standing strong on single-use plastic; we want to prove that doing good is good for business.  

Sound like a bit of you? Then read on… 

About the role 

We’re looking for an Assistant Manager to jump in and help create a great café environment for our customers and teamOur Assistant Managers are energetic, people-focused and get a buzz from delivering incredible customer experiences. An Assistant Manager at Boston needs to be open, empathetic and ready to share their skills and knowledge to nurture their team. All of these qualities combined make for great shifts. We believe that working together – looking after our people and the planet, will result in a sustainable profitable business. 

Our Assistant Managers are supported by the General Manager and the wider BTP team, making sure you have everything you need to ace the job. 

We believe that a balance between work and play is essential for human happiness, that's why we don't ask our people to work late or do split shifts. 

Are you our person? 

You’ll be people-focused (customer and team) with an eye for detail. You’ll have the experience to know that brilliant customer service promotes loyal customers, and you’ll take care of them whether it’s their first time at Boston, or they stop by for a flat white every day. You’ll be confident in your own abilities and calm when things get buzzing. As second in command you’ll be able to run smooth shifts in the absence of your General Manager. You will be conscious of the decisions you and the business make, as we want to have a long-term positive impact on the world around us. 

You don’t have to have lots of experience, we recruit on shared values, so if you think like us, get applying… 

  • Were authentic – this is a place where you’re accepted for who you are. 

  • Were honest – with everyone, it’s always the answer. 

  • Were empathetic – we think beyond ourselves to the needs of our customers, team and planet. 

  • Were determined – we always look to learn and improve, searching for ways to make things better. 

  • We cherish hospitality – it’s a proper job to make someone’s day. 

In return we… 

Offer an exciting package and benefits, including; 

  • 50% discount for you and up to 6 of your friends and family 

  • Promote balance with most cafes closing at 6pm giving you evenings back 

  • Free team meal and drinks on shift 

  • Free Ecoffee cup of your choice when you join, to start you on your reusable journey 

  • Your Pension contributions matched by BTP 

  • Fantastic development programme within a growing brand with exciting opportunities  

  • Recognition and reward programmes  

 Find out more about us and being part of the team here: 

https://bostonteaparty.co.uk/join-the-team.php 


Details
Salary Up to £23000 / Year
Schedule Full Time
Location 190 Corporation St, Birmingham B4, UK

Skills
Training Experience
Casual Dining Experience
Fast-Paced Experience
Knowledge of Coffees
Customer Service
By applying you confirm you have these skills.

This Job is no longer available
190 Corporation St, Birmingham B4, UK