The Restaurant General Manager is responsible for overseeing the front-of-house operations and employees while working with the back-of-house to ensure prompt and seamless service for guests.
Duties and Responsibilities:
- Maintain professional appearance standards as directed in the Employee Handbook.
- Anticipates and accommodates needs of guests while providing professional and exceptional service to ensure guest satisfaction.
- Ensures cleanliness of front-of house areas, and the entire venue.
- Protects establishment, guests, and employees by adhering to and overseeing that the Department of Health and company sanitation standards are followed.
- Responsible for interviewing, hiring, and training process decisions.
- Coaches front-of-house managers as needed and assists in their professional development.
- Possesses knowledge of all front-of-house job duties.
- Possesses in-depth knowledge of all operational systems in use including but not limited to payroll, inventory and purchasing.
- Ensures that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances.
- Responsible, with Executive Chef, for maintaining the venue’s monthly Profit & Loss statement standards.
- Meet or exceed budget expectations through controlling P&L items.
- Oversees that the venue is compliant with all federal, state, and local laws and regulations and company policies.
- Communicates clearly and concisely with back-of-house employees/management during service
- Oversees that all opening and closing duties are completed up to company standard.
- Oversees the replacement or repair of all breakage or damage of equipment, furniture, or other company property.
- Attends, leads, participates in any training sessions, department meetings or pre-service meetings.
Skills Requirements:
- 4-5 years restaurant experience; fine dining experience highly preferred.
- Minimum 3 years’ experience as a General Manager in full service, moderate to high volume restaurants.
- Proficient with computers (Microsoft Products), POS and technology.
- Current RBS Certification
- Current Food Protection Manager card
Our Ideal Candidate:
- Must be organized, self-motivated, and proactive with a strong attention to detail.
- Strong interpersonal skills and financial acumen Professional verbal and written communication with guests, employees, vendors, and ownership.
- Must be able to bend and lift to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Must be able to work and remain focused in a fast-paced and ever-changing environment. Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.