Assistant Maintenance Manager

Imagine working by the beach, a first-light sea swim stirring your day into action and coastal walks awaiting once you’ve clocked off. This is life at Beach Retreats, a self-catering holiday company marketing over 240 of the finest holiday lets on the best beaches in Cornwall.

We live for the feeling being footsteps from the right beach can bring and reflect this in everything we do. We know the coastline and industry inside out and our belief in the power of beach living is as strong now as it was when we started 18 years ago.

We’re looking for an Assistant Maintenance Manager to help look after a collection of beachside houses and apartments, with interiors that inspire and sea views that lift the spirits. Each of our properties have one key attribute in common; they are all located within easy walking distance to a beautiful Cornish beach.

Combining deep rooted Cornish roots (as an independent, family-owned company) with a dynamic, forward-thinking mindset (as part of the Watergate Bay Hotel Group), you can enjoy the best of both worlds at Beach Retreats. As a group, we are well underway with our journey to B-Corp status, where we are committed to operating as ethically and sustainably as we can.

The role:

The primary aim of the role is to provide a reactive and proactive service for our holiday lets along the Cornish coastline.

Support a small team to ensure cover is available 7 days per week.

Attend properties to help diagnose faults and issues, working with our wide network of trades to rectify any issues promptly and cost-effectively.

Ensure recharges are passed over accurately and in a timely manner.

Work closely with colleagues in the Beach Retreats team to provide an excellent service for guests and owners.

Contribute to the out of hours emergency service for guests.

About you:

• This is not a role requiring a specific trade qualification, though a broad range of maintenance skills will be beneficial.
• You’re reliable and good with timekeeping.
• You’re confident working under your own supervision as well as part of a team.
• With previous experience of managing accommodation in a hospitality environment.
• Confident interpersonal skills to work with external partners.
• A customer service focus.
• Good working knowledge of MS Office and reservations software.
• The ability to work weekends with days off during the week.
• Health and Safety knowledge, ideally related safe and legal standards for holiday lets.
• Full clean valid driving licence.
• English & Maths GCSE Grade A-C (or equivalent).

What we offer:

On top of competitive pay and a beautiful working environment, you can take advantage of discounted hotel and spa rates, exclusive access to a GP 24/7, free fitness classes, a training portal that’s second to none, and much, much more.

• Full, professional training with an award-winning company.
• A relaxed, professional place to work in a beautiful location.
• A welcoming team of like minds, eager to support and encourage each other.
• Special rates for you and your friends and family to stay at the Watergate Bay and Another Place the Lake Hotels.
• Discounts on treatments in Swim Club.
• Discounts for you and your friends and family at Watergate Bay’s restaurants: Zacry’s, The Beach Hut and the Living Space.
• Team discount at Cubs coffee shops.
• Free surf lessons, surfboards and wetsuits hire from Wavehunters.
• Team social events throughout the year.
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances.

Assistant Maintenance Manager

Imagine working by the beach, a first-light sea swim stirring your day into action and coastal walks awaiting once you’ve clocked off. This is life at Beach Retreats, a self-catering holiday company marketing over 240 of the finest holiday lets on the best beaches in Cornwall.

We live for the feeling being footsteps from the right beach can bring and reflect this in everything we do. We know the coastline and industry inside out and our belief in the power of beach living is as strong now as it was when we started 18 years ago.

We’re looking for an Assistant Maintenance Manager to help look after a collection of beachside houses and apartments, with interiors that inspire and sea views that lift the spirits. Each of our properties have one key attribute in common; they are all located within easy walking distance to a beautiful Cornish beach.

Combining deep rooted Cornish roots (as an independent, family-owned company) with a dynamic, forward-thinking mindset (as part of the Watergate Bay Hotel Group), you can enjoy the best of both worlds at Beach Retreats. As a group, we are well underway with our journey to B-Corp status, where we are committed to operating as ethically and sustainably as we can.

The role:

The primary aim of the role is to provide a reactive and proactive service for our holiday lets along the Cornish coastline.

Support a small team to ensure cover is available 7 days per week.

Attend properties to help diagnose faults and issues, working with our wide network of trades to rectify any issues promptly and cost-effectively.

Ensure recharges are passed over accurately and in a timely manner.

Work closely with colleagues in the Beach Retreats team to provide an excellent service for guests and owners.

Contribute to the out of hours emergency service for guests.

About you:

• This is not a role requiring a specific trade qualification, though a broad range of maintenance skills will be beneficial.
• You’re reliable and good with timekeeping.
• You’re confident working under your own supervision as well as part of a team.
• With previous experience of managing accommodation in a hospitality environment.
• Confident interpersonal skills to work with external partners.
• A customer service focus.
• Good working knowledge of MS Office and reservations software.
• The ability to work weekends with days off during the week.
• Health and Safety knowledge, ideally related safe and legal standards for holiday lets.
• Full clean valid driving licence.
• English & Maths GCSE Grade A-C (or equivalent).

What we offer:

On top of competitive pay and a beautiful working environment, you can take advantage of discounted hotel and spa rates, exclusive access to a GP 24/7, free fitness classes, a training portal that’s second to none, and much, much more.

• Full, professional training with an award-winning company.
• A relaxed, professional place to work in a beautiful location.
• A welcoming team of like minds, eager to support and encourage each other.
• Special rates for you and your friends and family to stay at the Watergate Bay and Another Place the Lake Hotels.
• Discounts on treatments in Swim Club.
• Discounts for you and your friends and family at Watergate Bay’s restaurants: Zacry’s, The Beach Hut and the Living Space.
• Team discount at Cubs coffee shops.
• Free surf lessons, surfboards and wetsuits hire from Wavehunters.
• Team social events throughout the year.
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances.