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Spa Head Receptionist
Bristol Harbour Hotel
Spa Head Receptionist
Bristol Harbour Hotel
Full Time
1
Year
Experience
£12.51 / Hour
Spa Head Receptionist
Bristol Harbour Hotel
Full Time
1
Year
Experience
£12.51 / Hour
Skills
POS Systems
Cleanliness
Training Experience
Staff Scheduling
Money Handling
Microsoft Office
Description
HarSPA Bristol is a luxurious spa focused on providing a welcoming environment and exceptional service to our clients. We offer a range of wellness treatments aimed at promoting relaxation and rejuvenation. We are looking for a friendly, organised, and professional Spa Head Receptionist to be the first point of contact for our clients and ensure a smooth, seamless experience from check-in to check-out.
Key Responsibilities:
-
Supervise and support the front-of-house team
-
Manage bookings, enquiries, and client check-in/out processes
-
Liaise with therapists and spa management to ensure smooth daily operations
-
Handle client feedback and resolve any issues professionally
-
Maintain cleanliness and presentation of the reception and spa area
-
Train new team members and ensure ongoing development of the reception team
Manage invoicing, payments and Cashing up procedures
Requirements:
-
Previous experience in a receptionist or supervisory role within a spa setting
-
Excellent communication and interpersonal skills
-
Strong organizational and multitasking abilities
-
Confident with booking systems and general computer skills
High level of organization and attention to detail
Flexiable availability, including evenings, weekends and holidays
Benefits:
- Discounts on spa treatments and products
- Free use of spa facilities
- Opportunities for career growth and advancement
- Commissions on retail sales
How to Apply:
If you have a passion for customer service and enjoy working in a spa environment, we’d love to hear from you!
HarSPA Bristol is a luxurious spa focused on providing a welcoming environment and exceptional service to our clients. We offer a range of wellness treatments aimed at promoting relaxation and rejuvenation. We are looking for a friendly, organised, and professional Spa Head Receptionist to be the first point of contact for our clients and ensure a smooth, seamless experience from check-in to check-out.
Key Responsibilities:
-
Supervise and support the front-of-house team
-
Manage bookings, enquiries, and client check-in/out processes
-
Liaise with therapists and spa management to ensure smooth daily operations
-
Handle client feedback and resolve any issues professionally
-
Maintain cleanliness and presentation of the reception and spa area
-
Train new team members and ensure ongoing development of the reception team
Manage invoicing, payments and Cashing up procedures
Requirements:
-
Previous experience in a receptionist or supervisory role within a spa setting
-
Excellent communication and interpersonal skills
-
Strong organizational and multitasking abilities
-
Confident with booking systems and general computer skills
High level of organization and attention to detail
Flexiable availability, including evenings, weekends and holidays
Benefits:
- Discounts on spa treatments and products
- Free use of spa facilities
- Opportunities for career growth and advancement
- Commissions on retail sales
How to Apply:
If you have a passion for customer service and enjoy working in a spa environment, we’d love to hear from you!
Spa Head Receptionist
Full Time
1
Year
Experience
£12.51 / Hour
Skills
POS Systems
Cleanliness
Training Experience
Staff Scheduling
Money Handling
Microsoft Office
53-55 Corn St, Bristol BS1 1HT, UK