Server/Waiter/Waitress

• The operations behind running a section
• To monitor and check guest satisfaction
• Check menu items/changes per shift
• Table Maintenance
• Following steps of service
• Food and Drink knowledge
• Follow a daily and monthly checklist for all front-of-house cleaning
• Correct mistakes made by their subordinate immediately
• Any other work assigned by a senior team member
• Brand ambassador for food, drink, brand and guest experience

Budgeting and costing

• To ensure that there are minimal to no mistakes in your section
• Ensure that you clock in and out on time

Personnel and development:

To ensure regular progress, updates & reviews are conducted between yourself and your supervisor

• To follow the instruction of your superior, accomplish the task and be able to work to the required standard
• To continuously perform on-the-job training when needed
• To participate in all activities of the kitchen and to motivate the team.
• Ensure that you follow all kitchen procedures and training and adhere to all food safety standards.
• To demonstrate pride in his workplace and show commitment to its fullest.

Communications and relationships

Internal:

• Strong relationships with the rest of your team
• To attend the daily outlet briefing and communicate with the relevant key points to ensure that their section receives all the information.

• To report all maintenance requirements and hazards in the workplace to superior
• To actively engage and participate in effective communication within their department.
• HR issues to the Head of People

Qualifications and Experience

Essential

• Experience in working in effective teamwork
• Experience working under supervision as well as on your own
• A passion for the hospitality industry and up-to-date on current food trends
• A willingness to jump in and help with the team when needed
• A drive to learn and develop your skills in the hospitality industry
• Good understanding of the logistical and practical day-to-day running of a section

Desirable

• experience working in a high-volume outlet over various shifts
• experience in service in a similar style restaurant

• The operations behind running a section
• To monitor and check guest satisfaction
• Check menu items/changes per shift
• Table Maintenance
• Following steps of service
• Food and Drink knowledge
• Follow a daily and monthly checklist for all front-of-house cleaning
• Correct mistakes made by their subordinate immediately
• Any other work assigned by a senior team member
• Brand ambassador for food, drink, brand and guest experience

Budgeting and costing

• To ensure that there are minimal to no mistakes in your section
• Ensure that you clock in and out on time

Personnel and development:

To ensure regular progress, updates & reviews are conducted between yourself and your supervisor

• To follow the instruction of your superior, accomplish the task and be able to work to the required standard
• To continuously perform on-the-job training when needed
• To participate in all activities of the kitchen and to motivate the team.
• Ensure that you follow all kitchen procedures and training and adhere to all food safety standards.
• To demonstrate pride in his workplace and show commitment to its fullest.

Communications and relationships

Internal:

• Strong relationships with the rest of your team
• To attend the daily outlet briefing and communicate with the relevant key points to ensure that their section receives all the information.

• To report all maintenance requirements and hazards in the workplace to superior
• To actively engage and participate in effective communication within their department.
• HR issues to the Head of People

Qualifications and Experience

Essential

• Experience in working in effective teamwork
• Experience working under supervision as well as on your own
• A passion for the hospitality industry and up-to-date on current food trends
• A willingness to jump in and help with the team when needed
• A drive to learn and develop your skills in the hospitality industry
• Good understanding of the logistical and practical day-to-day running of a section

Desirable

• experience working in a high-volume outlet over various shifts
• experience in service in a similar style restaurant