At Bubala, our values, Expression, Resilience, Integrity, and Compassion, are at the heart of everything we do. Recognised as one of CODE’s Happiest Places to Work in 2024 and overall winners in 2025, we're committed to creating a workplace that prioritises balance, growth, and genuine team happiness.

Bubala has blossomed into three buzzing locations: one in Spitalfields, our second in Soho, and our most recent site in King’s Cross. It’s an exciting time to join our growing team.

Our menu celebrates the bold, complex flavours of the Middle East with an entirely vegetarian focus (we’re not into substitutes here!). Alongside our restaurants, our private dining rooms and full-venue hires are an increasingly exciting part of our business.

As we continue to grow, we’re looking for a commercially driven and hospitality-led Reservations & Sales Manager to lead our reservations and events function across all sites.

As Reservations & Sales Manager, you’ll lead the sales and reservations strategy across Bubala, driving pre-booked revenue, growing our corporate network, and ensuring a seamless guest journey from first enquiry through to on-site welcome.

You’ll oversee our Reservations Manager and wider team, own our sales pipeline, and work closely with Marketing, GMs and Operations to maximise PDR, group bookings and full-venue hires.

This role blends commercial focus with genuine hospitality leadership, building strong guest relationships while developing and motivating your team.

Sales & Revenue

• Drive reservations, events and private hire revenue across all sites

• Generate and convert PDR, group and full venue hire enquiries

• Build strong local, corporate and agency relationships

• Work with Marketing to deliver campaigns and hit revenue targets

• Track KPIs and adjust strategy to maximise performance

Guest Experience

• Act as senior contact for VIP and event clients

• Ensure seamless communication from enquiry to execution

• Host key site visits and major events when required

• Maintain brand tone and proactively manage guest feedback

Team & Operations

• Manage and develop the reservations team, coach on upselling and private hire packages

• Ensure smooth communication and alignment across sites

• Oversee reservation systems, reporting and continuous improvement

This is primarily a Monday–Friday role during business hours, with occasional evening or weekend attendance for key events.

Perks – Reservations & Sales Manager

Bonus Structure

Welcome Package
Complimentary welcome dinner for two

Staff Discounts

50% off for parties of two
25% off for parties up to four

Time & Celebration
Paid Birthday off
Charity Donation for your Birthday

Food & Drink
Bubala Bottle Shop – cost price wine
Bubala Larder – cost price larder items

Wellbeing & Support
Wagestream
Hospitality Action – Employee Assistance Program
Kelly’s Cause wellbeing support
MyGymDiscounts

Growth & Development
Learning & Wellness Voucher after 12 months
Learning & Wellness Bonus after 18 months

At Bubala, our values, Expression, Resilience, Integrity, and Compassion, are at the heart of everything we do. Recognised as one of CODE’s Happiest Places to Work in 2024 and overall winners in 2025, we're committed to creating a workplace that prioritises balance, growth, and genuine team happiness.

Bubala has blossomed into three buzzing locations: one in Spitalfields, our second in Soho, and our most recent site in King’s Cross. It’s an exciting time to join our growing team.

Our menu celebrates the bold, complex flavours of the Middle East with an entirely vegetarian focus (we’re not into substitutes here!). Alongside our restaurants, our private dining rooms and full-venue hires are an increasingly exciting part of our business.

As we continue to grow, we’re looking for a commercially driven and hospitality-led Reservations & Sales Manager to lead our reservations and events function across all sites.

As Reservations & Sales Manager, you’ll lead the sales and reservations strategy across Bubala, driving pre-booked revenue, growing our corporate network, and ensuring a seamless guest journey from first enquiry through to on-site welcome.

You’ll oversee our Reservations Manager and wider team, own our sales pipeline, and work closely with Marketing, GMs and Operations to maximise PDR, group bookings and full-venue hires.

This role blends commercial focus with genuine hospitality leadership, building strong guest relationships while developing and motivating your team.

Sales & Revenue

• Drive reservations, events and private hire revenue across all sites

• Generate and convert PDR, group and full venue hire enquiries

• Build strong local, corporate and agency relationships

• Work with Marketing to deliver campaigns and hit revenue targets

• Track KPIs and adjust strategy to maximise performance

Guest Experience

• Act as senior contact for VIP and event clients

• Ensure seamless communication from enquiry to execution

• Host key site visits and major events when required

• Maintain brand tone and proactively manage guest feedback

Team & Operations

• Manage and develop the reservations team, coach on upselling and private hire packages

• Ensure smooth communication and alignment across sites

• Oversee reservation systems, reporting and continuous improvement

This is primarily a Monday–Friday role during business hours, with occasional evening or weekend attendance for key events.

Perks – Reservations & Sales Manager

Bonus Structure

Welcome Package
Complimentary welcome dinner for two

Staff Discounts

50% off for parties of two
25% off for parties up to four

Time & Celebration
Paid Birthday off
Charity Donation for your Birthday

Food & Drink
Bubala Bottle Shop – cost price wine
Bubala Larder – cost price larder items

Wellbeing & Support
Wagestream
Hospitality Action – Employee Assistance Program
Kelly’s Cause wellbeing support
MyGymDiscounts

Growth & Development
Learning & Wellness Voucher after 12 months
Learning & Wellness Bonus after 18 months