Executive Housekeeper at Budock Vean

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Executive Housekeeper

Budock Vean

Executive Housekeeper

Budock Vean

Full Time

Competitive salary

Executive Housekeeper

Budock Vean

Full Time

Competitive salary

Skills

Fluent in English

Description

Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location.

At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success.

If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall.

Explore our opportunities and discover how you can make a difference with us!

Employee Benefits
• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak spa membership
• 20% discount on Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards

Key Attributes

Experience of managing high end hotel housekeeping departments
Ability to organise, support and develop a team
Up to date knowledge of legislation & current best practice
A team player
An excellent eye for the small detail
Ability to work with a diverse team

Role & Responsibilities:

Manage the department as outlined in the HOD Managers manual
Manage the daily activities of the Housekeeping department to include appropriate cleaning of all rooms, corridors, guest lounges, washrooms, restaurant areas and all public spaces.
Ensure periodic deep clean is carried out within hotel areas
Conduct quarterly H&S safety checks within hotel to meet legislation
Carry out monthly and weekly stock counts and order as per policy
Carry out monthly room audits with support of Front of House Manager
Attend weekly meetings as required
Planning, organising and directing team members to ensure the highest degree of guest satisfaction is met.
Daily supervision of the housekeeping staff, including the room attendants, public areas, turndown and laundry teams
Purchase, re-order and maintain housekeeping supplies and inventory.
Conduct pre-arrival inspections of all rooms prior to guest arrivals
Recruit and train all new housekeeping staff members.
Maintain the housekeeping budget through control of labour and resources.
Uphold the highest standards of cleanliness, safety, and conduct to meet hotels standards.
Knowledge of COSHH and safety standards within Housekeeping department.
Ensures the proper maintenance of all equipment;
Make arrangements for repair and/or replacement of used and damaged equipment with maintenance team.
To ensure good working relationship with all other departments and communicate information throughout the hotel.
To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
All other duties as required

Key Attributes

Experience of managing high end hotel housekeeping departments
Ability to organise, support and develop a team
Up to date knowledge of legislation & current best practice
A team player
An excellent eye for the small detail
Ability to work with a diverse team

Role & Responsibilities:

Manage the department as outlined in the HOD Managers manual
Manage the daily activities of the Housekeeping department to include appropriate cleaning of all rooms, corridors, guest lounges, washrooms, restaurant areas and all public spaces.
Ensure periodic deep clean is carried out within hotel areas
Conduct quarterly H&S safety checks within hotel to meet legislation
Carry out monthly and weekly stock counts and order as per policy
Carry out monthly room audits with support of Front of House Manager
Attend weekly meetings as required
Planning, organising and directing team members to ensure the highest degree of guest satisfaction is met.
Daily supervision of the housekeeping staff, including the room attendants, public areas, turndown and laundry teams
Purchase, re-order and maintain housekeeping supplies and inventory.
Conduct pre-arrival inspections of all rooms prior to guest arrivals
Recruit and train all new housekeeping staff members.
Maintain the housekeeping budget through control of labour and resources.
Uphold the highest standards of cleanliness, safety, and conduct to meet hotels standards.
Knowledge of COSHH and safety standards within Housekeeping department.
Ensures the proper maintenance of all equipment;
Make arrangements for repair and/or replacement of used and damaged equipment with maintenance team.
To ensure good working relationship with all other departments and communicate information throughout the hotel.
To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
All other duties as required

Executive Housekeeper

Skills

Fluent in English

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Budock Vean, Mawnan Smith, Falmouth, Cornwall, TR11 5LG, United Kingdom

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