Location: Washington, DC (DMV) Metro Area
Work Arrangement: On-site position (No remote work)

Travel Requirements:
As a road warrior, you will travel between 8 stores in DC, MD, and VA and our main office in Washington, DC. Expect regular on-the-go engagements and occasional off-site events. If you thrive in a dynamic, in-person setting, we want to hear from you!

Position Summary:
We are looking for an enthusiastic full-time Events Manager to promote and book events in our various locations. As a member of the Events and Marketing Team, this self-starter will serve as one of the “office voices” of the Events Team and work will include but not limited to interfacing with prospective customers, answering and returning phone calls, follow-up with inquiries, extensive computer data entry, on-site event support, and programming coordination


Job Duties:

● Work with customers through emails and phone calls to solidify event dates, room set-up, technical needs and menu selection as well as provide proposals, contracts and invoices.

● Maintain accurate and up‐to‐date records for all event management projects, including clients, vendors, entertainers, speakers, attendees, etc. and enter accurate information into the database;

● Ensure events reflect and uphold the organization’s mission, values, and brand identity.

● Work closely with restaurant managers and internal departments (marketing, operations, bookstore, and back of house) to ensure all event needs are met. See to it that all necessary information is conveyed and materials are delivered in a timely manner.

● Provide on-site support at the restaurant, when necessary

● Assist Events and Marketing team with ongoing projects

● Look for ways to improve and promote quality of events; demonstrate accuracy and thoroughness in all assigned tasks

● Respond to requests/meet commitments consistently.

● Demonstrate attention to detail and a creative flair.

● Identify and resolve problems in a timely manner; gather and analyze information skillfully

● Work within approved budgets; develop and implement cost saving measures; contribute to profits and revenue; conserve organizational resources.

● Develop strategies to achieve organizational goals; understand organization's strengths and weaknesses; analyze market and competition; identify external threats and opportunities; adapt strategy to changing conditions.

● Cultivate relationships with artists, authors, educators, nonprofits, and community leaders to curate dynamic programming.

● Conduct community outreach to strengthen partnerships, increase visibility, and attract new audiences.

● Represent the organization at community events, networking opportunities, and industry gatherings to drive business and build brand presence.

● Represent the company and brand at off site and professional events.

● Support all teams in other tasks, as needed.


Skills and Qualifications:

Candidates should be personable, have excellent time management and project management skills, as well as be proficient in database management. This position requires a passion for events and for creating a high-quality guest experience. This position will include a fair amount of database entry as well as email and telephone correspondence.

Key qualifications include:

● Superb customer service skills in a fast-paced environment;

● Outgoing personality, comfortable meeting new people;

● Strong attention to detail; excellent multi-tasker with a positive, can-do attitude;

● Ability to work under pressure. At times, ability to work flexible hours that may include mornings, evenings and occasional weekends;

● Ability to handle a large volume of events;

● Experience collaborating/interacting with individuals at all levels of an organization.

● Experience in event marketing and event management is required;

● Knowledge in event/meeting/conference setups and executions;

● Experience with social media campaigns is a plus.

Location: Washington, DC (DMV) Metro Area
Work Arrangement: On-site position (No remote work)

Travel Requirements:
As a road warrior, you will travel between 8 stores in DC, MD, and VA and our main office in Washington, DC. Expect regular on-the-go engagements and occasional off-site events. If you thrive in a dynamic, in-person setting, we want to hear from you!

Position Summary:
We are looking for an enthusiastic full-time Events Manager to promote and book events in our various locations. As a member of the Events and Marketing Team, this self-starter will serve as one of the “office voices” of the Events Team and work will include but not limited to interfacing with prospective customers, answering and returning phone calls, follow-up with inquiries, extensive computer data entry, on-site event support, and programming coordination


Job Duties:

● Work with customers through emails and phone calls to solidify event dates, room set-up, technical needs and menu selection as well as provide proposals, contracts and invoices.

● Maintain accurate and up‐to‐date records for all event management projects, including clients, vendors, entertainers, speakers, attendees, etc. and enter accurate information into the database;

● Ensure events reflect and uphold the organization’s mission, values, and brand identity.

● Work closely with restaurant managers and internal departments (marketing, operations, bookstore, and back of house) to ensure all event needs are met. See to it that all necessary information is conveyed and materials are delivered in a timely manner.

● Provide on-site support at the restaurant, when necessary

● Assist Events and Marketing team with ongoing projects

● Look for ways to improve and promote quality of events; demonstrate accuracy and thoroughness in all assigned tasks

● Respond to requests/meet commitments consistently.

● Demonstrate attention to detail and a creative flair.

● Identify and resolve problems in a timely manner; gather and analyze information skillfully

● Work within approved budgets; develop and implement cost saving measures; contribute to profits and revenue; conserve organizational resources.

● Develop strategies to achieve organizational goals; understand organization's strengths and weaknesses; analyze market and competition; identify external threats and opportunities; adapt strategy to changing conditions.

● Cultivate relationships with artists, authors, educators, nonprofits, and community leaders to curate dynamic programming.

● Conduct community outreach to strengthen partnerships, increase visibility, and attract new audiences.

● Represent the organization at community events, networking opportunities, and industry gatherings to drive business and build brand presence.

● Represent the company and brand at off site and professional events.

● Support all teams in other tasks, as needed.


Skills and Qualifications:

Candidates should be personable, have excellent time management and project management skills, as well as be proficient in database management. This position requires a passion for events and for creating a high-quality guest experience. This position will include a fair amount of database entry as well as email and telephone correspondence.

Key qualifications include:

● Superb customer service skills in a fast-paced environment;

● Outgoing personality, comfortable meeting new people;

● Strong attention to detail; excellent multi-tasker with a positive, can-do attitude;

● Ability to work under pressure. At times, ability to work flexible hours that may include mornings, evenings and occasional weekends;

● Ability to handle a large volume of events;

● Experience collaborating/interacting with individuals at all levels of an organization.

● Experience in event marketing and event management is required;

● Knowledge in event/meeting/conference setups and executions;

● Experience with social media campaigns is a plus.