We are looking for an Operations Director to join the team as part of Caprice Holdings.



Working as an Operations Director within our Restaurants your key responsibilities are to:

·       Maintain and deliver excellent brand standards, through thorough understanding and delivery of the company culture, values and offerings.

·       Lead and inspire your team to achieve outstanding levels of hospitality.

·       Lead P&L accountability for all sites managed by effective delegation and auditing of General and Area managers and their teams.

·       Proactive driving of employee selection, training and welfare with the aim of delivering industry leading team retention.

·       Responsible for all aspects of the businesses, back of house & front of house.

·       Direct of General and Area Managers to ensure efficient implementation of new menus.

·       Act like a business owner with a focused approach to driving sales whilst being fully aware of costs, profits, resources, the competitive environment and all other commercial aspects, in order to exceed your area KPI’s.

·       Ensure all sites are aware of financial policies and procedures; staff employment and payment of staff wages.

·       Ensure resolution of any financial issues that HO may have with any of the sites in the first instance.

·       Ensure travel and accommodation costs are minimized wherever possible.

·       Have full accountability for the control of all stock within your area ensuring that products are always available, stock control procedures are strictly followed and GP targets are achieved.

·       Ensure that all standards of safety & hygiene as detailed by the law, COSHH and Food Alert guidelines are strictly followed.

·       Ensure all security controls are in place as per company policies to minimize potential loss.

·       Ensure all equipment & services are in good working order oversee all maintenance management, always prioritizing the safety of our guests and staff. Communicate major incidents according to company guidelines.

Our Operations Director enjoy these benefits:

• Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
• Unrivalled opportunities for progression across the Group
• 33 days holiday
• Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more
• Reward programmes, long service awards and staff recognition and incentives

Caprice Holdings is a market leading prestigious restaurant group, with a rich history and long-standing reputation in the hospitality industry, we have grown from strength to strength opening our iconic restaurants across in London and now internationally. As we continue to expand, we offer structured career paths & hospitality training at every level to ensure your development and confidence grows with the group.

Apply today and join us as an Operations Director.

We promote a working environment in which equal opportunity and diversity is recognised, valued and encouraged.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. 

We are looking for an Operations Director to join the team as part of Caprice Holdings.



Working as an Operations Director within our Restaurants your key responsibilities are to:

·       Maintain and deliver excellent brand standards, through thorough understanding and delivery of the company culture, values and offerings.

·       Lead and inspire your team to achieve outstanding levels of hospitality.

·       Lead P&L accountability for all sites managed by effective delegation and auditing of General and Area managers and their teams.

·       Proactive driving of employee selection, training and welfare with the aim of delivering industry leading team retention.

·       Responsible for all aspects of the businesses, back of house & front of house.

·       Direct of General and Area Managers to ensure efficient implementation of new menus.

·       Act like a business owner with a focused approach to driving sales whilst being fully aware of costs, profits, resources, the competitive environment and all other commercial aspects, in order to exceed your area KPI’s.

·       Ensure all sites are aware of financial policies and procedures; staff employment and payment of staff wages.

·       Ensure resolution of any financial issues that HO may have with any of the sites in the first instance.

·       Ensure travel and accommodation costs are minimized wherever possible.

·       Have full accountability for the control of all stock within your area ensuring that products are always available, stock control procedures are strictly followed and GP targets are achieved.

·       Ensure that all standards of safety & hygiene as detailed by the law, COSHH and Food Alert guidelines are strictly followed.

·       Ensure all security controls are in place as per company policies to minimize potential loss.

·       Ensure all equipment & services are in good working order oversee all maintenance management, always prioritizing the safety of our guests and staff. Communicate major incidents according to company guidelines.

Our Operations Director enjoy these benefits:

• Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
• Unrivalled opportunities for progression across the Group
• 33 days holiday
• Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more
• Reward programmes, long service awards and staff recognition and incentives

Caprice Holdings is a market leading prestigious restaurant group, with a rich history and long-standing reputation in the hospitality industry, we have grown from strength to strength opening our iconic restaurants across in London and now internationally. As we continue to expand, we offer structured career paths & hospitality training at every level to ensure your development and confidence grows with the group.

Apply today and join us as an Operations Director.

We promote a working environment in which equal opportunity and diversity is recognised, valued and encouraged.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.