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Summary
Event Sales Coordinator/Jr. Sales Manager
Salary Competitive salary
Schedule Full Time
Experience Minimum 2 years of experience
Location 2072 W Capt Whidbey Inn Rd, Coupeville, WA 98239, USA

Event Sales Coordinator/Jr. Sales Manager


Description
Event Sales Coordinator/Jr. Sales Manager

The Captain Whidbey is undergoing an amazing transformation and will be re-opening this coming April.
We are building a guest experience like no other resort in the PNW and the San Juan Islands area.
If you fashion yourself a kind, honest, sincere and outgoing person, who would like to take pride in creating a unique and "only at Captain Whidbey" experience, we want to meet you.

Located on the shores of Penn Cove on Whidbey Island, in the heart of Ebey’s Landing National Historic Reserve, Captain Whidbey has provided legendary island hospitality and dining since 1907. With 30 rooms, a new restaurant and bar concept, 6 beautiful acres and a dock for seaplanes, boats, and kayaks on Penn Cove, Captain Whidbey will become the coolest place to work on Whidbey.

Purpose of Position
This position is responsible for soliciting new groups, events, weddings and retreats, entertaining and maintaining relationships with existing accounts to meet and / or exceed food and beverage and room revenue goals budgeted. To support the achievement of revenue goals through effective telephone sales skills in response to individual guest/client inquiries.

Position Mission/Overview
The Event Sales Coordinator/Jr. Sales Manager oversees client functions to ensure customer satisfaction.

As a valued team member with The Q Hotel Group, we focus on exceeding our guests expectations and believe that “the answer is YES and if it’s not yes it’s YES, and if it’s still not yes its YES”.

Essential Job Functions/Responsibilities

As a Sales and Event coordination function this position includes the following responsibilities, but is not limited to:
 The essential functions of the job require: careful attention to detail, excellent verbal and written communication and the ability to establish and maintain strong relationships with hotel clients.
 Solicit new and existing accounts to meet / exceed revenue goals. This will consist of telephone solicitation, outside sales calls, site inspections and written communication.
 Preparing correspondence to customers, internal booking reports and file maintenance.
 Participate in daily business (lead) review, sales strategy meeting, pre-convention meetings, training and other sales related meetings as required.

Time Management:

55% - Solicit new and existing accounts to meet / exceed revenue goals. This will consist of telephone solicitation, outside sales calls, site inspections and written communication. 15% - Preparing correspondence to customers, internal booking reports and file maintenance.
 10% - Participate in daily business (lead) review, sales strategy meeting, pre-convention meetings, training and other sales related meetings as required.
 10% - Work with other departments within the hotel to provide quality service to customers.
 5% - Develop / maintain knowledge of market trends, competition and customers.
 5% - Attending community / social events and industry meetings.
 Regular attendance in conformance with the standards, which may be established by the Company from time to time, is essential to the successful performance of this position.
 Due to the cyclical nature of the hospitality industry and report deadlines, employee may be required to work varying schedules to reflect the business needs of the hotel. This may include weekends and holidays.
 Maintain knowledge of all Hotel services/features and hours of operation, use of office equipment, computer and manual systems. Maintain clean and safe work environment throughout shift. Complete supply requisitions and submits to the Manager; stock office supplies upon receipt. Greet all individuals arriving at offices courteously and assist with their needs.

Education/Vocational Experience

• Hospitality degree is preferred.
• The individual must have 2-years of previous hotel sales or event planning experience.
• The individual must have intermediate typing skills for speed and accuracy.
• The individual must posses the aptitude to learn industry-specific​ programs such as POS, PMS and Catering or Event management systems.

The Q Hotel Group and Captain Whidbey are Equal Opportunity Employers and do not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, veteran status, disability status or any other basis prohibited by Federal, State, or local law.

The Q Hotel Group is a Seattle based management company of unique and distinctive, independent hotels. We are a collective of passionate hoteliers focused on having fun, creating an amazingly empowered team and assisting our owners to maximize the value of their assets. We focus on providing unparalleled service infused with local authenticity, care, warmth, empathy and creativity. Our dedication to a curated and authentic guest experience includes collaborative hospitality partnerships with local businesses that will contribute to the overall experience. We Truly believe in focusing on our staff first and our guests second. A happy and empowered team provides great experiences, great experiences in turn create happy guests. Come join our team!The Captain Whidbey is undergoing an amazing transformation and will be re-opening this coming April.
We are building a guest experience like no other resort in the PNW and the San Juan Islands area.
If you fashion yourself a kind, honest, sincere and outgoing person, who would like to take pride in creating a unique and "only at Captain Whidbey" experience, we want to meet you.

Located on the shores of Penn Cove on Whidbey Island, in the heart of Ebey’s Landing National Historic Reserve, Captain Whidbey has provided legendary island hospitality and dining since 1907. With 30 rooms, a new restaurant and bar concept, 6 beautiful acres and a dock for seaplanes, boats, ​and kayaks on Penn Cove, Captain Whidbey will become the coolest place to work on Whidbey.
Event Sales Coordinator/Jr. Sales Manager

The Captain Whidbey is undergoing an amazing transformation and will be re-opening this coming April.
We are building a guest experience like no other resort in the PNW and the San Juan Islands area.
If you fashion yourself a kind, honest, sincere and outgoing person, who would like to take pride in creating a unique and "only at Captain Whidbey" experience, we want to meet you.

Located on the shores of Penn Cove on Whidbey Island, in the heart of Ebey’s Landing National Historic Reserve, Captain Whidbey has provided legendary island hospitality and dining since 1907. With 30 rooms, a new restaurant and bar concept, 6 beautiful acres and a dock for seaplanes, boats, and kayaks on Penn Cove, Captain Whidbey will become the coolest place to work on Whidbey.

Purpose of Position
This position is responsible for soliciting new groups, events, weddings and retreats, entertaining and maintaining relationships with existing accounts to meet and / or exceed food and beverage and room revenue goals budgeted. To support the achievement of revenue goals through effective telephone sales skills in response to individual guest/client inquiries.

Position Mission/Overview
The Event Sales Coordinator/Jr. Sales Manager oversees client functions to ensure customer satisfaction.

As a valued team member with The Q Hotel Group, we focus on exceeding our guests expectations and believe that “the answer is YES and if it’s not yes it’s YES, and if it’s still not yes its YES”.

Essential Job Functions/Responsibilities

As a Sales and Event coordination function this position includes the following responsibilities, but is not limited to:
 The essential functions of the job require: careful attention to detail, excellent verbal and written communication and the ability to establish and maintain strong relationships with hotel clients.
 Solicit new and existing accounts to meet / exceed revenue goals. This will consist of telephone solicitation, outside sales calls, site inspections and written communication.
 Preparing correspondence to customers, internal booking reports and file maintenance.
 Participate in daily business (lead) review, sales strategy meeting, pre-convention meetings, training and other sales related meetings as required.

Time Management:

55% - Solicit new and existing accounts to meet / exceed revenue goals. This will consist of telephone solicitation, outside sales calls, site inspections and written communication. 15% - Preparing correspondence to customers, internal booking reports and file maintenance.
 10% - Participate in daily business (lead) review, sales strategy meeting, pre-convention meetings, training and other sales related meetings as required.
 10% - Work with other departments within the hotel to provide quality service to customers.
 5% - Develop / maintain knowledge of market trends, competition and customers.
 5% - Attending community / social events and industry meetings.
 Regular attendance in conformance with the standards, which may be established by the Company from time to time, is essential to the successful performance of this position.
 Due to the cyclical nature of the hospitality industry and report deadlines, employee may be required to work varying schedules to reflect the business needs of the hotel. This may include weekends and holidays.
 Maintain knowledge of all Hotel services/features and hours of operation, use of office equipment, computer and manual systems. Maintain clean and safe work environment throughout shift. Complete supply requisitions and submits to the Manager; stock office supplies upon receipt. Greet all individuals arriving at offices courteously and assist with their needs.

Education/Vocational Experience

• Hospitality degree is preferred.
• The individual must have 2-years of previous hotel sales or event planning experience.
• The individual must have intermediate typing skills for speed and accuracy.
• The individual must posses the aptitude to learn industry-specific​ programs such as POS, PMS and Catering or Event management systems.

The Q Hotel Group and Captain Whidbey are Equal Opportunity Employers and do not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, veteran status, disability status or any other basis prohibited by Federal, State, or local law.

The Q Hotel Group is a Seattle based management company of unique and distinctive, independent hotels. We are a collective of passionate hoteliers focused on having fun, creating an amazingly empowered team and assisting our owners to maximize the value of their assets. We focus on providing unparalleled service infused with local authenticity, care, warmth, empathy and creativity. Our dedication to a curated and authentic guest experience includes collaborative hospitality partnerships with local businesses that will contribute to the overall experience. We Truly believe in focusing on our staff first and our guests second. A happy and empowered team provides great experiences, great experiences in turn create happy guests. Come join our team!The Captain Whidbey is undergoing an amazing transformation and will be re-opening this coming April.
We are building a guest experience like no other resort in the PNW and the San Juan Islands area.
If you fashion yourself a kind, honest, sincere and outgoing person, who would like to take pride in creating a unique and "only at Captain Whidbey" experience, we want to meet you.

Located on the shores of Penn Cove on Whidbey Island, in the heart of Ebey’s Landing National Historic Reserve, Captain Whidbey has provided legendary island hospitality and dining since 1907. With 30 rooms, a new restaurant and bar concept, 6 beautiful acres and a dock for seaplanes, boats, ​and kayaks on Penn Cove, Captain Whidbey will become the coolest place to work on Whidbey.

Details
Salary Competitive salary
Schedule Full Time
Experience Minimum 2 years of experience
Location 2072 W Capt Whidbey Inn Rd, Coupeville, WA 98239, USA

Skills
Service Orientation
Problem Solving
team work
Organizing
The ability to talk on the phone with a smile on your face
A proactive nature
An “out of the box” mindset
Ability to work with wide spectrum of property questions and requests
The ability to juggle multiple calls and questions and effectively communicate the needed information to each team member, guest or client
Speaks with poise, sincerity and confidence using proper English and a well-modulated voice.
Professional written & oral communication
Thorough knowledge of the competition
Thorough knowledge of property services and amenities, hours of operations etc.
By applying you confirm you have these skills.


2072 W Capt Whidbey Inn Rd, Coupeville, WA 98239, USA